The Capelrig Reviews Summary

Service

Pros:

• "Our waitress Jamielee was amazing! Taking such good care of the littles and making sure their needs were met."
• "Had a lovely family meal here. There were 10 of us and David did a great job of serving us."
• "Really enjoyed the food on the newer menu...and the service from Sandra was fantastic."
• "The server Sandra today was exceptional as always. Always at hand. All the staff are helpful."
• "Got serve by jenny very good at what does ask if anyone had allergies which I do."
• "Great service from Annabel. Southern fried chicken skewers with carribean sauce were superb."
• "Always have a great experience at the capelrig food is great good value for money and the staff are brilliant especially Sandra so friendly."
• "Came for lunch with two friends and we were served by Annabelle who was very friendly and welcoming."

Cons:

• "Food had to be sent back as it was cold. New meal wasn't nice, the chicken was dried out."
• "The place was quite cozy and nice friendly staff but the food...had to wait 20 minutes for the check which made us annoyed."
• "Very poor management service, having mentioned there was a problem with my meal, he brushed it off with shrugged shoulders."
• "My son booked lunch for myself and family today and the service was terrible. Waited a good 10mins for drinks to arrive, and our food order to be taken."
• "Really bad service. Food was fine but lack of staff highly apparent. Brought desserts to our table and hadn't even took away the dirty plates."
• "We waited too long to be served, my meal was delicious and all the children's were fine but my sister's was cold."
• "Very efficient staff, place was jumping with Christmas diners. Choice of food was good, my haggis, neeps and tatties were superb."
• "We were left for over 20 minutes without anyone checking if we were finished or wanted dessert or coffee."

Food Quality

Pros:

• "Had a lovely family meal here...The food was delicious and it was a good price."
• "Really enjoyed the food on the newer menu. Tried the Korean Burger which was lovely."
• "This is a friendly local restaurant. The food is pub style food, and the quality is what I expect for this type of establishment."
• "Food, service and atmosphere were all amazing. We come here quite often and usually always have Sandra serving us."
• "Always love coming here with the family and today was just as good. Everyone was lovely especially our server Jamielee, so welcoming and she gave us great service!"
• "Had dinner this evening at capelrig. Food was delicious and excellent service from our server Kaitlin."
• "The service here was excellent. William was serving us and he was kind and well mannered. Excellent service, excellent food."
• "Great food, lovely staff who were always happy to help. Caitlin served us, and she was very good and helpful."

Cons:

• "Food had to be sent back as it was cold. New meal wasn't nice, the chicken was dried out, the haggis was mush but at least it was warm."
• "The place was quite cozy and nice friendly staff but the food although it came out very fast it was rather disappointing."
• "Good value but food a bit average. I don't recommend the Sunday roast. The fish and chips and currys are alright."
• "We all found a few hairs in our food and I had a piece of macaroni in my roast chicken dinner."
• "Had lunch here. Chicken skewers on skillet with peppers & onions. Chicken was processed and peppers onions was watery and bland😖."
• "Food was OK after 3 mistakes with mains then dessert have a splash of cold custard asked for more and for it to be warm which was done until I got to the bottom to realise they had put the warm custard over the cold custard."
• "Had to order through app which was frustrating at first as would only work on wi-fi. Some drinks we wanted were out of stock."
• "The food has went down hill dramatically, when it first opened the food portions were massive and overall quality was good for it being a hungry horse, however now a days the food quality is clearly not cared about."