Address: 55 Clerk St, Newington, Edinburgh EH8 9JQ, United Kingdom
Phone: +441316677480
Rating: 4.6
based on 163 reviews.
Laundry Service
Pros:
"£19.00 for each load or laundry, and we had two loads total. (Included Detergent and Softener)"
"19 pounds is the cost for whatever fits in a washer including detergent and fabric softener."
"Laundry Kafe makes laundry easy. It’s affordable (offers student discounts), quick, and the service is always professional and kind."
"We dropped 2 loads off and went and ate dinner. The young man provided soap and recommendations on the wash."
"He washed all of my wife and my clothes for £19 per load, two loads."
"Had 1 load of laundry washed & dried while I had a great coffee."
"Received mixed reviews previously on here, but wanted to give it a shot because it seemed cool."
"Laundry service at hotels is ridiculously expensive for something you can easily do at a laundromat. About 20 pounds for the wash/dry but so worth it."
Cons:
"19 pounds is the cost for whatever fits in a washer including detergent and fabric softener. If you have 1 sock or a weeks worth of laundry if it fits it’s the same price."
"Little pricier than I was expecting to pay for laundry."
"I am on holidays from Australia and had to get some washing done and I was not looking forward to wasting time on my holidays doing it."
"Showed up at 9 am, as per Google maps stated their opening time, but they were closed."
"After I was shocked at the price of 19 (!) pounds for 1 small load for 1 person."
"Not impressed. Sorry to put up this bad review, but for £19 for one load I had expected to get my laundry back all nicely folded."
"19 pounds to do a small load of laundry. Cozy place but way too expensive."
"Way way too expensive, especially for what you get. Service wash with everything stuffed back into the bag, with no folding."
Staff and Atmosphere
Pros:
"Owner is very nice and professional."
"My clothes always come out perfect (no shrinking) and the cafe portion offers a cozy work area and lots of drink options."
"It is truly nice to have a place to come sit and relax while our laundry is being done."
"Very cozy cafe and friendly staff! We had our clothes washed and dried."
"The owners are a father and his son whom run this business. Nothing said by the negative people on here are true."
"Finlay the owner is such a pleasure to work with. Laundry is downstairs and café is on ground floor."
"The young man who served us was very friendly and helpful."
"The staff is super helpful, even staying late to help us out the night before we headed out of town."
Cons:
"Hopefully the dad won’t be at that location, if you’re American he will definitely spew some opinionated political conspiracy garbage."
"Ultimately, my clothes came out really faded. It should just be a given to wash it on cold."
"Who knew trying to do laundry would be such a challenge. After finding out how much the hotel is charging 😳 I looked around and found the Laundry Kafe."
"A horrible man insulted us for about five minutes while we made attempts to find out about the laundry service."
"Obnoxious and disrespectful old guy running the store who kept insulting me and my wife who are visiting Scotland from the US."
"Calling this place a laundry is a far stretch from what it really is. The two washing machines are in the basement, which is nasty & very cluttered."
"Incredibly offensive and rude. Was so shocked after that, I chatted up neighboring stores if I had done something wrong."
"Popped in to do some washing whilst touring the UK. We don't mind a laugh and joke but the man at this establishment took it too far. Extremely rude, foul-mouthed and disrespectful."
Cafe and Amenities
Pros:
"You can grab a coffee upstairs while you wait."
"The cafe portion offers a cozy work area and lots of drink options."
"The tea selection is perfect for whatever taste you want."
"The coffee and service was awesome. Super cozy atmosphere fun banter."
"Great to be able to have a coffee and relax while you wait."
"The cafe has a great selection of teas and food."
"It’s so horrible I cannot believe it!!!! Don’t go for the sake of sanity! I had my bedding laundered there for my boyfriend to come, booked delivery, the scheduled delivery didn’t show up."
"This place is so awesome! I showed up here needing my laundry to be dried at 6:40 PM. They were going to close at 7 PM."
Cons:
"If you’re traveling to Edinburgh, add Laundry Kafe to your list of places to visit."
"Great establishment. Dogs, coffee, laundry services, free WiFi and amazing people; All the things a busy university student needs!"
"It’s abnormal to pay £16 for just use of a laundry machine."
"It looks like no laundry I’ve seen from the front but the machines are downstairs. Don’t be shy, walk in and talk to the friendly staff."
"It's a real blessing, life saver (to do laundry 😂). What a great idea to have laundry service and a place to have a cup of coffee or tea while you wait."
"I travel a lot with my job and have spent much time in laundries across the world... This was a truly pleasant experience."
"Great cleaning service. Had to pop in 5 mins before closing due to a seagull related emergency."
"Local family cafe with a laundry service (washing and drying) within the lower floor."