美甲店 JD Nails salon in coventry Reviews Summary

Quality of Nail Services

Pros:

• "The guy did exactly what I wanted."
• "Cleaned the cuticles, the shape and length were just as I described."
• "Julia who did my nails and pedicure, I loved her work."
• "Nana did my pedicure and he did a great job! The job was clean and exactly what I wanted!"
• "Vida did a great job. All staff is friendly and welcoming with drinks and snacks."
• "They are amazing!! Their hospitality and customer service is superb."
• "Had them done for a party I love them so much the man was so kind too."
• "Got my french tips hand and toes, loved them so much❤️, Vida is the best nail technician."

Cons:

• "The manicure I had done was very rough and painful."
• "He then offered to remove which I agreed to so in the end had new tips and acrylic."
• "French Manicure looks very unnatural and underneath is messy."
• "Nails are uneven thicknesses. French manicure is uneven."
• "The shape of my nails was uneven and they were incredibly thick."
• "I had few nails that were broken on the sides so the lady insisted to put glue on them."
• "My acrylics are so so thick even though I told him to make them thinner."
• "They do not care. I booked an appointment, had to wait more than an hour and did not get my nails done."

Customer Service

Pros:

• "It makes you feel you are pampered."
• "All the staff members are very friendly and experienced technicians."
• "Lovely staff, nice service."
• "They let me do a new colour that I never tried before!"
• "I was taken care of by the staff. I was offered drinks including tea and coffee."
• "The service was great, kind staff, and amazing price."
• "They even offer a drink! I will definitely keep coming back :)"
• "The staff are really nice and accommodating."

Cons:

• "The guy who did my nails was extremely rude and asked me to leave the shop."
• "The communication between the customers and staff is a solid 2 /10."
• "The staff in this store have no manners, they will refuse to do your nails."
• "The map directions for the place were a bit weird and hard to get to."
• "They purposefully did not offer any drinks to us and was offering drinks to other clients."
• "The place isn’t aesthetic as a nail’s spa should be, doesn’t look clean and looks very dodgy."
• "Bad customer service, have made me wait for more than an hour on 2 occasions."
• "They are rude and have no manners as people, they should be ashamed."

Hygiene and Cleanliness

Pros:

• "It's a pity it was in coventry as I live in leicester."

Cons:

• "However the shop was extremely dirty at the back."
• "The hygiene was questionable and man doing my nails filed my skin making me bleed on several nails."
• "They did not wipe or clean any of their tools or chairs in between the servicing of different customers."
• "They used the same dirty towel, which fell on the floor numerous times during my pedicure."
• "Nails were lovely, they took Time and care but jeez the place needs a really good clean!!! Floor was dirty!"

Value for Money

Pros:

• "I was quoted £40 for French manicure BIAB but was charged £35."
• "The price was also very affordable!"
• "The staff work quite fast did my nails up to standard quickly."
• "Absolutely great service as always, and beautiful nails, recommend heavily❤️ An affordable price."

Cons:

• "Absolutely not worth 30quid..."
• "I feel this was a little unfair due to the above."
• "Price was higher than stated on the website."
• "I was over charged and the man refused to apply student discount for some reason."
• "He also charged 38£ when the website said 30£."
• "I was made to leave my bag at the shop in case I ‘didn’t come back’."