The Scottish Deer Centre Reviews Summary

Staff and Service

Pros:

• "Excellent staff! Friendly, knowledgeable, and seemed to really enjoy their work."
• "Fantastic, helpful and insightful staff who where knowledgeable and approachable."
• "Staff were hugely helpful at the santa grotto where my son couldn't handle the very loud Christmas music so they turned it down for him."
• "Staff are friendly and knowledgeable about the deer and other animals/birds."
• "Staff superb friendly and they are working so hard to make sure everyone having good time."
• "All of the staff were very friendly and knowledgeable as always."
• "The staff are lovely, very patient with my service user who has at times issues communication with strangers."

Cons:

• "The attitude of the staff at the cafe not so great either."
• "Staff we saw seemed to be very young and not that interested."
• "The only 2 bad points for our visit were trying to order food as the lady couldn't understand us and vice versa."
• "All staff were exceptionally friendly, knowledgeable and courteous."
• "Very disappointed. The facilities are poor and dirty. The food in the cafe is expensive and of low quality."

Animal Encounters

Pros:

• "Cute little park with the opportunity to feed the deer if you buy a little bag of feed."
• "Getting a chance to get up close and feed some deer was a fun experience."
• "Feeding the deer is a lovely experience as part of the nose to nose experience with the ranger."
• "You can also feed the smaller deer through the fence and they’re pretty friendly!"
• "Kids loved seeing all the animals and feeding some deer."
• "Being able to feed the deer was fantastic."
• "Hand feeding the deer was a great opportunity to get up close and personal."

Cons:

• "The treetop walk was nice but the elk weren't very close by to see."
• "Less for the deers, many of the animals like to hide away from the viewing fences."
• "So seeing the brown bears and various birds in relatively small enclosures was the only downside for us on this visit."
• "The deer and bears didn’t look very happy, though the wildcat looked happy given their large enclosure."
• "Mixed feelings about the place, yes the kids had a great time, but as for the deers and other animals, they seemed to be in hiding."
• "The deer was fine but we couldn’t see anything else."
• "Yes you can see and sometimes touch a dear but it will be a miracle to see a bear."

Facilities and Cleanliness

Pros:

• "Plenty of well kitted park areas for the wee ones."
• "Fantastic play areas for the kids."
• "There is a great kids play area and plenty of places to grab a bite to eat or refreshments."
• "The centre is buggy friendly and has baby changing facilities."
• "Plenty of parking spaces available."
• "The park itself is very well maintained, clean & the enclosures are good sizes."
• "The whole park is excellently designed and maintained and there are a host of high quality attractions to see."

Cons:

• "For free which is nice... but two stars for the rest. I would rather pay entry but have clean toilet and food for animals."
• "The cafe environment is a bit tired and run down, although I think renovations are happening."
• "The floor in the cafe looked as though it hadn't been washed in a long time."
• "Large areas are covered with small stones that make it very difficult to push a wheelchair over."
• "Accessibility could be improved. Only 3 disabled bays for the entire site. Some areas hard to access with pram or wheelchair."
• "The only downside is the toilets they need updated and cleaned regular."
• "Toilets need attention and more of them though."

Value for Money

Pros:

• "The food in the cafe was great and couldn’t believe how good the prices were."
• "We got discounted tickets online which made it even better value."
• "It's currently pay what u can which I think is a great idea."
• "Great value for money we highly recommend."
• "Fantastic value compared to other local attractions."
• "Good day, great value for money as well as currently they're running a donation to enter so you can choose what to pay."
• "Food there is cheap and so are the drinks and ice cream."

Cons:

• "And the food options for those who don't take a picnic from the 'food vendors' is lacking and very overpriced."
• "Tickets are on the dearer side but when we visited they where offering a pay as you please option which I opted to use."
• "Was a bit disappointed you had to pay an extra £2.50 for a very small bag of food for the Deer. This should really be included in your ticket price or a charge of 50p would be more acceptable."
• "Only criticism would be that £2.50 for some animal feed is a bit of a joke."
• "One child was desperate to climb in the fighter jet but at £15 for two, we refused; too steep for us."
• "Would defo wait for a Groupon voucher next time as thought was a little expensive for what was there."
• "Very disappointed. The facilities are poor and dirty. The food in the cafe is expensive and of low quality."