Fife Zoo Reviews Summary

Price and Value

Pros:

• "Cheaply priced while they are doing the rest of the zoo up."
• "The price of the zoo was only £5 per adult which I thought was reasonable."
• "This is not a massive place but for £3 entry and £1.50 for a child, it was well worth the money."
• "Only £5 for adults and kids under 13 go free lovely cafe."
• "Admission was only £12.50 for 2 adults and one child so good value for money."
• "The price of £2.50 each is more than acceptable."
• "It's nice to have a zoo in Fife and well worth supporting for the cheap entry price at the moment."

Cons:

• "Not much to see, and we had to pay twice, once for the zoo where you had to walk through a shop.to get there with young children?! Screaming for ab over expensive toy, then to pay to get into play area, which you cannot get into other than going through said shop and out to carpark 🤔🤔 not impressed esp if you are on a low budget!"
• "I found even the price of £8 for a family of 4 was a bit steep considering the lack of animals available to see."
• "Very disappointed 5minutes walking round the very little animals that are there not really a zoo so took the kids in to the soft play which cost again my wife ordered soup which was more like warm water."
• "Cheap for a reason, absolutely tiny, far too many people allowed in at once for its size, 2 hour time slots a bit pointless as it takes maybe ten minutes to get round, and that's with queueing at every enclosure."
• "Poor. £17 to see a tortoise, an armadillo and some lemurs in a huddle."
• "Not worth the drive or the £12.50 price tag. definitely not a zoo."
• "I do think the zoo should maybe be free as it is quite expensive for what is there."

Animal Encounters and Exhibits

Pros:

• "There is a good selection of animals and you can get closer to them compared with larger Zoo’s."
• "It was a rare treat to go into the lemuar enclosure and get close to them."
• "We went for an animal encounter with the porcupines and meerkats. It was brilliant."
• "The new Lemur enclosure with walk through path allows for very close interaction with the primates."
• "The ringtail walkthrough made our day."
• "Enjoyed the Lemur walkthrough and getting close to them."
• "The walk-through lemur enclosure has just opened and is well worth a visit if you like to get up close to the animals!"

Cons:

• "A lot of the animals and birds looked depressed."
• "There were zebras but you could only see them from a distance as all paths around the enclosure were fenced off."
• "Understandably devastated after the fire, but could definitely do more to enhance the animals they have."
• "So mediocre. We did 37 miles to find out there are five kinds of animals."
• "The place is a mess. The enclosures are far too small for the animals and birds."
• "Small spaces for the animals (the exception was the Lemurs who enjoyed a good sized outdoor area)."
• "This has been the worse place I have ever been in my life, they said that you would spend 2-3 hours I did it in 5 minutes, there was about 5 animals and one of the animals looked very stressed out."

Facilities and Amenities

Pros:

• "They are currently working on a new walk through bird enclosure which will open soon."
• "All staff very friendly and welcoming. All covid measures in place, very safe environment to take the kids."
• "The toilets are within the gift shop and were clean at our time of visit."
• "There is a fabulous soft play area here which my grandchildren of 1yr and 4yrs old can spend hours on. The food and snacks are of good value and quality."
• "Toilets clean - just a shame parents don't get there children to flush them."
• "Toilets were immaculate and staff friendly."
• "The zoo was fully accessible."

Cons:

• "Ladies loos need a thorough clean though."
• "The service from the cafe was poor and when I made an order I was questioned whether I was eating it or the kids as it was from the kids menu which I felt was rude and not necessary as I placed a big order for 4 kids and 3 adults."
• "Cafe was rubbish far to expensive for what they are selling."
• "Café was underwhelming and over priced. Food was sub par, ordered a pizza that was half dough and less than acceptable amount of cheese."
• "The car park was in complete darkness and my daughter tripped a few times."
• "Toilets are disgusting and despite being paying Customers were made very unwelcome."
• "The recent (years ago) fire destroying their soft play is still a ruin, half the enclosures were closed or broken."

Food and Dining

Pros:

• "Food was delicious and they cater for Lactose and Gluten Free intolerances."
• "Great staff and excellent coffee."
• "Just had lunch here with my husband who has now admitted that vegetarian & vegan food can be tasty, our burger followed by the cheesecake was amazing, lovely food & relaxed atmosphere looking over the zoo."
• "In the cafe the homemade pizza were fab, it was all reasonably priced."
• "Cafes food was good (highly recommended the soup and hot chocolate)."
• "The Africafe is great, serving brilliant pizzas when we visited."
• "The cafe serves great soup & a selection of other meals & snacks."

Cons:

• "Found the cafe menu a bit limited for 'fussy eaters'."
• "The food is just not kiddy friendly, it's all super fancy pretentious, and really high priced."
• "avoid eating here, £5 for undercooked tiny piece of quiche with limp salad with no dressing, panini with very little filling and salad with no dressing and a dry bit of cake with no flavour."
• "One of the pizzas was frozen. Took 30 mins to receive all 3. Prices are very high for tiny portions."
• "Only down side was the cafe - ages for food that wasn't that great."
• "Found some Blackcurrant Blondy and a slice of Malteser Brownie, I did wonder why I couldn't see any prices until I was presented with the bill... shock... £6.20 for those two tiny bits of cake."
• "The cafe menu wasn't child friendly either do had to bring my own food for them."

Staff and Service

Pros:

• "All staff very friendly and welcoming. All covid measures in place, very safe environment to take the kids."
• "Great staff and excellent coffee."
• "Everybody is welcoming and friendly."
• "The staff are all incredibly friendly."
• "Excellent friendly keepers really enhance and enrich the experience."
• "The staff are really friendly and happy to help."
• "The staff were very knowledgeable and helpful."

Cons:

• "The service from the cafe was poor and when I made an order I was questioned whether I was eating it or the kids as it was from the kids menu which I felt was rude and not necessary as I placed a big order for 4 kids and 3 adults."
• "when spoke with staff her attitude was stinking, not impressed will not be back!"
• "Toilets are disgusting and despite being paying Customers were made very unwelcome."
• "The gift shop was not staffed at the point of our visit and didn't have a lot of anything on the shelves either."
• "As with all of these types of places staffing can be low in numbers but high in kindness so please be patient."
• "The staff were very friendly and helpful, even though a bit stretched at times."
• "The recent (years ago) fire destroying their soft play is still a ruin, half the enclosures were closed or broken."