"Ruby's consistent and transparent communication ensured that we completed the process."
"They communicated clearly and with precision, and in a timely manner shared any information or details which they required in order to move this process forward."
"George communicated fantastically throughout."
"Rhia has been absolutely amazing throughout - so communicative, enthusiastic and reassuring."
"Also a thanks to James who was great at communicating with me through the sales progression."
"His communication has been genuine and personal and neither pushy nor perfunctory."
"He was great at communicating the whole way through and let me know things to do, to be one step ahead at all times, to ensure a smooth exchange of contracts."
Cons:
"Boardwalk soon became very unresponsive to our communications."
"Our only feedback to Boardwalk would be that the sales progression team need to be more available, as we struggled to get hold of our sales progressor."
"However when we saw the description they drafted for the listing it was error-ridden and hardly applied to the specifics of our property at all!"
"Unfortunately, we had an awful experience with Boardwalk of Bristol which almost scuppered our chances of selling in a very hot market."
Professionalism
Pros:
"During my property search I have dealt with several estate agencies and have found Broadwalk to be the most professional and helpful."
"Boardwalk were definitely the best estate agents I have used when selling."
"Team at Boardwalk is excellent and very professional."
"Very professional and all round a great person to deal with."
"Both Josh and James displayed professionalism, excellent communication and industry intelligence."
"They were professional, quick to act and communication was fantastic."
"Everyone I have encountered at Boardwalk has been very pleasant and genuine, they are a lovely bunch of people with their feet on the ground and who act with integrity."
Cons:
"We realised we were NOT getting the service we had been told to expect from Boardwalk."
"Frankly, I can't understand all the rave reviews."
Customer Service
Pros:
"Nothing was too much trouble for the sales progressor who still took my call and helped with an issue after completion."
"The attention to detail and the personal touch I received was second to none."
"Very responsive, very professional and advice given has been impeccable."
"Absolutely exceptional service from beginning to end."
"Debbie was always available, really helpful and was fantastic at chasing down all the necessary players in what turned into quite a long haul for our purchase."
"The team were easy to communicate with and helpful throughout."
"Could not have had a more positive experience with Boardwalk."
Cons:
"The only reason I’m not giving five stars is simply because the for sale sign took ages to be put up, and is in fact still outside our house."
Marketing and Sales
Pros:
"They pulled out all the stops, from the photography, to the marketing and to handing the offers, including a lot of due diligence that you don't see in the background."
"Boardwalk did an excellent job of attracting four quality offers on our flat, and went above and beyond to make the deal happen."
"Boardwalk also seem to be well ahead of the local competitors when it comes to marketing, social media, etc."
"Particularly impressed by the listing they generated for our property: it was thorough, with excellent photos and even an interactive 360-floor plan."
"The photography from Tim was truly exceptional, and the social media content from Natalie further demonstrated how Boardwalk differentiates from traditional agents."
"Beautiful marketing of our property and were always around whenever we needed them."
"Our property sold for way more than asking price and we have no doubt that the way Boardwalk advertised it, the marketing strategy and professional photography had a significant impact on this."