The Preston Gate Inn Reviews Summary

Atmosphere

Pros:

• "Great atmosphere and very dog friendly."
• "Lovely outside area to relax in the sun."
• "The atmosphere was beautiful while we ate. There was an orchestra playing, and the conductor spoke about the music before they played."
• "Great staff, lovely atmosphere."
• "Its whole atmosphere is welcoming, cosy and authentic."
• "Great atmosphere of just what you'd expect from a country pub."
• "Good lively atmosphere, stunning flavoursome food and friendly staff."

Cons:

• "Atmosphere spoiled by vociferous 'local' who thought everyone needed to know about his series of visits to his doctor, which rather spoiled our enjoyment."
• "Just like being at crufts the smell of wet dogs were totally stomach churning was going to stay for drinks after dinner but the dogs were everywhere."
• "The band wasn't up to much!"

Service

Pros:

• "The female waitress was a star, served all the food with great timing, always had a chat and a joke with us when ordering and serving."
• "Really welcoming staff, efficient service."
• "Friendly staff who could not have been more efficient and helpful."
• "The staff were really friendly and so good with my little lad."
• "Staff amazing, live music as well last night which was great."
• "Staff very friendly and helpful."
• "The team are very friendly and welcoming."

Cons:

• "None of the staff wore masks and didn't feel the pub was that clean."
• "Not a place we would visit again on our holiday in Cornwall predominately due to the rude staff."
• "Staff are SO RUDE! To the extent we wanted to get up and leave half way through our meal."
• "Very poor service and very rude staff."
• "No staff out front to ask so we drank up and pushed off."
• "Useless place booked a meal a week early then when I arrived waited 40 minutes to get our food then we were told our order had been misplaced so we left."

Food Quality

Pros:

• "The Fish and chips were some of the best my partner has ever had, and the Sirloin was cooked to perfection and seasoned really well."
• "The food is excellent - great variety. In particular would recommend the fish and chips, the sea bream or a steak."
• "The steak was cooked perfectly to medium rare and is the best steak I have eaten in a pub."
• "The roast dinner was absolutely delicious and I had the vegan roast which was very tasty."
• "The food was outstanding."
• "The food was delicious, the staff were so friendly and the cost was worth every penny."
• "The food was amazing, couldn't fault any of it."

Cons:

• "The only criticism would be that we weren't asked if we wanted salt on our chips. They came ready salted."
• "Not what we'd expect for £25 per head for a sirloin."
• "The other deserts we ordered were a little on the small side."
• "The food was nice but unfortunately very small, the children’s meals were very small and I would say unsuitable for a 9 year old."
• "Worst of all was the Yorkshire Pudding, a flat disk clearly reheated by deep frying it and tasted like a massive Quaver crisp."
• "The sirloin steaks my wife and I had totally different thickness, seemed poor quality and overcooked."
• "Sunday lunch was pretty terrible."

Value for Money

Pros:

• "Had an excellent and reasonably priced meal."
• "The food was delicious, the staff were so friendly and the cost was worth every penny (very reasonably priced also)."
• "Generous portions and great standard of food."
• "Wow what a treat and at a reasonable price."
• "The food is such good value, I don’t know how they do it."
• "Amazing food and portion sizes, all reasonably priced and great service."
• "Very tasty fish and chips with home made tartrate sauce and green peas with mint mash- OMG!!!! Delicious."

Cons:

• "All in all for £100 we would have expected a lot better tbh."
• "Portion sizes are big. kids meal would easily feed an adult. Not cheap though."

Booking and Seating

Pros:

• "Make sure you book a table as it's advisable."
• "Booking is recommended."
• "It’s better to book in advance as the place crowded for a weekday early afternoon."
• "Staff were very welcoming and found us a table."

Cons:

• "We booked a table 0n the 19th June for 630 on the 20 th asked the waitress if the table outside which we booked was raining could we have one I side she said yes we turned up at 6 and was told there was no tables inside we would after eat outside when looked outside there was not one person eating or drinking funny every booked inside between 5 630."
• "We were told we were unable to book but if we come down we could sit outside and have food and drinks we arrived on site asked for a table and was told no there were no tables the ones empty had been reserved."
• "Parking was a bit difficult, would book a table in advance, it seemed to be a very busy place."
• "Parking could be an issue if very busy, luckily we were able to park, no problem."
• "The parking situation is not great! Get a taxi or walk if you can!"
• "You need to know there is not much parking space (5-6 spots); apparently there is a parking lot just few mins by foot."

Hygiene and Safety

Pros:

• "Totally covid secure and masks are required on entry."
• "Great hygiene and social distancing in place 👍"

Cons:

• "None of the staff wore masks and didn't feel the pub was that clean."

Entertainment and Events

Pros:

• "The atmosphere was beautiful while we ate. There was an orchestra playing, and the conductor spoke about the music before they played."
• "Entertainment available on some evening's, children and dogs welcome."
• "Staff amazing, live music as well last night which was great."
• "There are regular events like steak night, live bands and quiz nights."

Cons:

• "The band wasn't up to much!"

Customer Experience

Pros:

• "Highly recommended, if I was ever in this neck of the woods again I'd certainly visit again."
• "Would thoroughly recommend this pub, exceptionally good all round."
• "I have no hesitation in recommending the Preston Gate Inn to anyone who should be in the area."
• "Would definitely visit again."

Cons:

• "Not a place we would visit again on our holiday in Cornwall predominately due to the rude staff."
• "Just like being at crufts the smell of wet dogs were totally stomach churning was going to stay for drinks after dinner but the dogs were everywhere."
• "Useless place booked a meal a week early then when I arrived waited 40 minutes to get our food then we were told our order had been misplaced so we left."