Prestige Motor Co Reviews Summary

Vehicle Quality

Pros:

• "Bought two cars from the dealership and they have been amazing to drive, no problems whatsoever."
• "I purchased a Jaguar F-Pace and am very happy with the all round service I have received."
• "First rate service from the start."
• "The level of choice and service is 1st class and is matched only by the level of aftercare."
• "Our Mercedes Benz ML320 purchased last year still runs like a dream and has had no issues."
• "Brilliant communication, always on hand for any questions and Scott is second to none."
• "Was very easy to deal with and we have been really happy with the Freelander 2 HSE we bought."
• "My last two cars were bought from here and I can honestly say these lads know what they are doing’ you get a good quality car."

Cons:

• "I bought a Discovery 4 and had issues with the car from day one."
• "The MOT provided by Edinburgh Car Services was also falsified as it should never have passed emissions testing."
• "Notice how all of the negative reviews are from people who have purchased “normal” cars."
• "The car was also in a previous collision, which prestige failed to mention."
• "They sold me damage car which can’t even pass MOT."
• "The car had technical issues, noticed on the test drive, the issues weren't fixed on pick up day."
• "Bought a car before Christmas. Nothing but problems with it."
• "Bought Audi A3 off bobby over 2 years ago. His son had been using it and car been ⭐️⭐️⭐️⭐️⭐️Had issue with one of the back lights needing replaced."

Customer Service

Pros:

• "Both Scott and Bobby have been very helpful especially answering any questions we had regardless of how minuscule."
• "Scott was great to deal with, polite, obliging and professional."
• "Great communication, advised according to our need."
• "Scott has gone above and beyond to make sure the purchase of my new car was a painless experience."
• "Excellent service. First time have dealt with Scott and team. From 1st contact to collecting car excellent."
• "Amazing.service from these guys ..Scott was great in helping me find the perfect car for my needs."
• "Prestige by name and by service. This is car number 4 that I’ve purchased from Scott and the team at Prestige."
• "The level of communication and general customer service. Even dropped the car to where I stay 150 miles away."

Cons:

• "They refused all contact. In fact, they told me not to contact them & instead sent automated replies through their solicitor for months on end."
• "Prestige refused to take the car back, and I’ve had to pay a further 2K In repairs for a car that was already overpriced."
• "Shocking treatment and service from prestige motors. Gave us a car they new was faulty and we quickly discovered a lot more faults."
• "Car needed a wheel bearing and anti roll bar links when I picked it up after just getting a fresh mot, so clearly dodgy mot."
• "Bought a lovely rangerover from these guys,nothing was too much trouble for them.really helpful with covid around,got a fair trade in with good warranty."
• "Purchased a Top spec 3.0tdi Q5 from Scott at Prestige. Travelled from Devon to Edinburgh to view and collect the car."
• "We were told over the phone before going to test drive the vehicle, that it was newly serviced and had a years MOT."
• "Bought a car engine was knackered asked for some sort of help told no, David did a good job helping me but out come is not what I was looking for nothing personally against them but they have lost my business."