Ratho Park Reviews Summary

Atmosphere and Decor

Pros:

• "Dog friendly which was also very good!"
• "Really nice place for dining in, the service was really quick & host was friendly & helpful."
• "Very family friendly."
• "Awesome! Very last minute decision but delighted we chose this place."
• "The environment is so calm with nice people & good music."
• "Great family run place. Spoke to the owners a few times now and lovely people."
• "Nice spacious restaurant with helpful and professional staff."
• "It was lovely to see it was busy again. Was very quiet during covid."

Cons:

• "the place is looking a wee bit tired"
• "It was hard to tell who staff were as no one seemed to be wearing uniforms."
• "Staff did well to restrain a total nutter."
• "Tables were sticky, no atmosphere and just run down."
• "Sticky dirty tables and chairs, plastic menu's dirty."
• "getting more run down now, looks wise"
• "Terrible carvery but other food looked ok."
• "We were then offered a table at the bar which we would have accepted but the staff ignored us."

Food Quality

Pros:

• "Very tasty food, I had chicken mushroom pie, we didn't wait long for food."
• "My wife and I had a lovely meal last night. Both had steak pie after seeing recommendations and it was lovely."
• "The food is ok. Portions and prices were fair."
• "We actually loved it so much we came back the next day for lunch which we all had a fantastic steak pie!"
• "Food (carvery) was fantastic, really tasty and good portions/value."
• "Had to wait over five minutes from chef to come out. Three generous slices of toast beef and the usual extras."
• "Food was excellent, but decor felt dated, indoor kids play area very disappointing."
• "Food is of a home made style and is value for money."

Cons:

• "Very disappointed! Paid almost £60 each and we were served slop. No other word for it."
• "Had the philly cheese steak, and I think whoever made it has never seen a Philly cheese steak before."
• "Gluten free fajitas was served without wrap but they didn't tell that before."
• "My fish and chips looked great but my wife's plate came with salad and tomato..."
• "Food was terrible, meat over cooked and dry, vegetables hardly fresh and tasteless."
• "I had the Breaded Fish, it was over cooked, dry and tasteless."
• "The mac and cheese was disgusting."
• "The food is tasty, basic and not too expensive. We had items off the menu but the carvery looked good and was very popular."

Service

Pros:

• "Friendly service. Went when quiet. No booking in advance but was welcomed in all the same."
• "Excellent experience Alanna at the bar was wonderfully personable helping with local information."
• "The member of staff who served us the carvery was particularly helpful."
• "Staff friendly. Tomato soup tasted like a heated pizza base."
• "Really surprised by this place, great atmosphere, staff were really nice."
• "Very nice family run business, food is lovely and well presented."
• "Really enjoyed the fish I had, fresh veg, & very reasonably priced."
• "Staff are fantastic and polite."

Cons:

• "15 minutes later our plates arrived, my fish and chips looked great but my wife's plate came with salad and tomato..."
• "The staff seemed very impatient to take our order, and very abrupt."
• "Service very slow, appears to be understaffed, only 2 servers covering restaurant tables and bar."
• "Service from one of the young waitresses borderline rude when asking for orders."
• "Disappointed with the place after reading good reviews online."
• "Massive plates for barely any food in them, forced to pay for 1 Diet Coke while everyone was in the middle of the food."
• "Unfortunately lasagna cold twice removed from bill then burnt cheese found through the macaroni again removed from bill."
• "Waited over half an hour for food after it was ordered even although it wasnt busy."