Surrey National Golf Club Reviews Summary

Category: Golf club

Address: Rook Lane, Chaldon, CR3 5AA, United Kingdom

Phone: +441883344555

Rating: 4.3
based on 114 reviews.

Food Quality

Pros:

  • "The food was delicious."
  • "It was divine and many guests even said it was the best wedding food they had ever had."
  • "The food was absolutely fantastic, all of our guests were very happy."
  • "We enjoyed a sumptuous carvery which included a huge selection of well cooked vegetables."
  • "Chicken Curry was heaven!"
  • "The food was perfect and staff were very helpful."
  • "The food was delicious and the staff really friendly and attentive."

Cons:

  • "The buffet was good food but not enough because a lot of people turned up."
  • "The kitchen stank and wafted out over the room."
  • "We had dinner there today it was very bad. The dinner was cold. The meat was not cooked."
  • "Had a burger after which was very average and certainly not homemade."

Staff and Service

Pros:

  • "The staff were attentive and super helpful!"
  • "Staff very good, especially those dealing with cooked breakfast. Helpful, kind and a sense of humour."
  • "The staff on the day were brilliant. The bar was excellent and kept the drinks flowing."
  • "They are flexible to suit your needs and will happily give advice based on their wealth of experience."
  • "Louise and Frankie were absolutely amazing."
  • "Friendly staff."
  • "The staff were great, the food was delicious and the scenery stunning."

Cons:

  • "What a ridiculous response from management."
  • "One disappointing note was a groundsman was watering the greens in front of us, on our arrival to about 5 greens they were in fact flooded."
  • "When a family member called the venue the day after the wedding to ask when we could pick up the items left behind, a member of staff was extremely rude to him."
  • "Communication wasn't very good and a member of staff was quite rude when she called me to speak about the meal options."
  • "Bar staff slow and really don't know what there serving and kept disappearing leaving you waiting to be served."
  • "Pathetic and senseless person. Needs to take the safety of golfers seriously."
  • "The Venue was nice but only when you found it as arriving only for the evening the Sat nav indicated we had arrived but no signs or lights at entrance."

Golf Course and Facilities

Pros:

  • "Great golf course and friendly staff, food is great and good value."
  • "Getting use of a golf buggy to get around the course for photos was a great perk."
  • "We’ve received so many positive comments about the venue and would highly recommend it!"
  • "The venue was beautiful inside and out."
  • "Andy And Will the head green keepers deserve a medal as they have turned the greens around at Surrey National and it’s a shear joy to play there!"
  • "Greens well kept."
  • "The grounds are well kept."

Cons:

  • "Tees times packed together which means more feet on the course, this means grubby fairways and people hitting on you and waiting on tees as well."
  • "Fairways were slightly burnt out but fair enough after a month of sun."
  • "The owners wish to sell the club to developers to build 1,100 houses on the course."
  • "Very poor signage around the whole course to guide you."
  • "However, bunkers were mixed. Some with soft sand but majority with sand and lots of stones."
  • "Most of the bunkers being flooded and the occasional boggy patch."
  • "A lot of bunkers have stones and flint in them."

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