German Doner Kebab Reviews Summary

Service

Pros:

• "The hospitality was great and we were greeted by a very friendly worker."
• "Michelle was super helpful and excellent in her service."
• "We would like to give special thanks to Michelle for always ensuring our orders are perfect."
• "Mary Ann can never do enough when she serves you."
• "The man I presumed to be the manager had his work cut out for him but was so calm in all the madness."
• "The service was lovely from the staff."
• "Mary Ann and Michelle were super helpful and excellent in their service."
• "I find the staff cheerful and kind though they are pretty busy most of the time."
• "Friendly and helpful staff, however not good enough when shocking food is sent out time and time again."

Cons:

• "They did not inform customers about products out of stock or waiting time in advance."
• "Despite my repeated attempts to contact their customer service, they seemed disinterested in resolving the issue promptly."
• "The incompetence of Uber Eats pales in comparison to the restaurant's blatant disregard for customer service."
• "Not so fast, not so good and not so hot. It took them almost 20 min to make my KCAL Kebab, it was cold."
• "When the new order arrived just eat DEMANDED the original order back."
• "The staff was more interested with each other. An off-duty member was in the kitchen in a coat and behind tills."
• "The staff were not very friendly or helpful. They looked bored."

Food Quality

Pros:

• "The food was perfect and extremely plentiful."
• "Hassan makes the food lovely always how you want it, loads of meat."
• "The food was delicious and the service was great."
• "The chicken OG kebab tastes fresh and has awesome flavour."
• "Best doner kebabs in town, more overloaded with chicken and veggies than expected."
• "Food is great and so is the atmosphere. Very clean."
• "I ordered Donner Quesadilla, with mixed donner and coke, it was very tasty, enjoyed every bite."

Cons:

• "To say that the delivery was a catastrophe would be an understatement. When the package finally arrived, it was shockingly incomplete."
• "The meat was dry and overcooked, lacking any hint of the succulence and flavor that should accompany such a dish."
• "It’s like a lottery with this takeaway. Every other time they completely mess up the order, put wrong sauces."
• "The chicken meat and the bread both weren’t crispy at all, and it’s the main reason I liked this kebab when they just opened."
• "Boss box! Is just a waste of money! I mean, when you pay 16£ at least you should get a good amount of food!"
• "The portion size in this place is daylight robbery."
• "The chicken doner kebab was cold after 20 minutes wait for it."
• "The only drinks offered were fizzy pops. Staff were not very friendly or helpful."

Value for Money

Pros:

• "Great tasting fresh food. Salad is nice and crisp. Good portion sizes and at a good price point."
• "A very well-executed dishes and perfected sauces making burgers and fries gourmet style."
• "This is first time I tried GDC. Really liked the food with good taste and very reasonable price."
• "I had a great experience here, it satisfied my hankering for a kebab."
• "Absolutely amazing experience. Hospitality was great, and the food was perfect and extremely filling."

Cons:

• "Every other time they completely mess up the order, put wrong sauces, don’t put enough sauces that you pay money for."
• "The food was not at all hot. I recommend to everyone that please avoid this GDK store. They are stupidly creating bad customer service."
• "The portions are ridiculously small, even extra meat is the same as regular, if you compare, only difference is the price."
• "I ordered a delivery from here through Uber eats, arrived 35 minutes after the latest time quoted, items were missing, all the food was stone cold."
• "Had to wait 20 minutes for a small order, but to be fair they were fairly busy."