Kettle o' Fish Reviews Summary

Food Quality

Pros:

• "Excellent fish and chips. Not at all greasy."
• "Fish and chips delicious. Home made tartare sauce really good."
• "Fish n chips hot, good quality, fair size portions."
• "The food was excellent, fish tasted fresh and chips were nice, perfect fried egg and sautéed mushrooms."
• "Best fish and chips about. Would recommend this place to anyone. Fish was crisp and well cooked through."
• "Plump piece of cod, stack of fresh, perfectly cooked, home cut chips."
• "The food we got was great, chips spot on."

Cons:

• "Over priced, average tasting chips and portion sizes very very poor for the price you pay."
• "Now for the fish…it was full of bones…if care and attention were as taken, then there shouldn’t be that many."
• "Over greasy fish and chips."
• "The chips tasted like they have been cooked in old oil and you could even see the small black specks to know it’s old."
• "The fish was surrounded by a soggy oil ridden batter (resembled a sponge) the chips were again soggy / limp and anemic."
• "Worst bit of fish I've ever had, really tough and dry, maybe an old bit from yesterday or the day before found its way back in the warmer."
• "The most horrific fish and chips I've ever eaten, it was obvious that the food had been sat under a heat lamp for a long time before serving it to us."

Service

Pros:

• "We look forward to our return! Thank you very much we were certainly a very happy bunch from beginning to end!"
• "Apparently they said the service was the friendliest and kindest."
• "George was absolutely fantastic to say the least, genuine, friendly, and certainly made us feel very welcome."
• "Staff was so friendly."
• "Ate there today, food good, staff very pleasant and efficient."
• "The waitress was helpful and friendly."
• "Staff are very friendly and courteous."

Cons:

• "A young staff member was shouted at in front of us and other customers."
• "The poor young girl just could not cope looking after some 35 plus people in the restaurant, service was terrible."
• "Absolutely rubbish, over priced and under portioned, service is poor."
• "The man I believe to be the manager was rude!!"
• "The owner/manager who ruined the day, he was deeply unpleasant and rude towards us and the waitress who served us."
• "Customer service was not in existence as the member of staff was so desperate for the cigarette that he was rolling behind the counter."
• "The staff were rude and bragging about how much they had been drinking the night before and how hung over they were."

Cleanliness

Pros:

• "Good takeaway a bit tight with portion sizes but cooked fresh and very nice clean establishment prices ok but portion sizes could be more."
• "Excellent food, spotlessly clean, attentive staff, reasonably priced."
• "Lovely clean restaurant where they also do Greek food."
• "Fish and chips with restaurant. Lots of room to sit, pleasant area to sit, very clean."
• "Clean interior."

Cons:

• "We walked in and was met by one of the dirtiest fish shops I've been in. Filthy floor and work tops."
• "All of the work stations were disgusting."
• "One last thing, the shop looked very run down and dirty, sort of regret not stopping my order when I sat there waiting for my food."

Value

Pros:

• "There are dedicated free car parking spaces at the side of the restaurant - not in the pay car park at the back."
• "Prices are still reasonable."
• "Really good prices reflects the level of food. Highly recommend, would give 50 stars but only lets me leave 5."
• "Best chips in a long time. My friend and her daughter brought me some back today to the car whilst we were out in Rye and they were great."