Clachaig Inn Reviews Summary

Staff and Service

Pros:

• "The staff were excellent and engaging making you feel very welcomed."
• "Staff are superb, so friendly, helpful and attentive."
• "The staff are friendly and efficient."
• "The service was over the top friendly."
• "Drinks were reasonably priced, and the service was excellent."
• "All the staff made the experience, got chatting to a fair few of them about their experiences and what led them to Glencoe."
• "The staff work hard!"

Cons:

• "Please avoid this Inn... our room had bedbugs and we are left with the rest of our trip itching."
• "Service was okay, with some very friendly staff, but some (perhaps new starts/temporary staff) missed a beat."
• "Staff seemed uninterested and I had to ask what the dinner situation was ie is it table service etc."
• "Staff are unprofessional and not friendly."
• "The let down was the service. After walking around following signs which led nowhere, the staff members who saw us ignored us."
• "The staff were not terribly friendly."
• "Staff certainly need to brush up on their customer service skills!!"

Food and Drink

Pros:

• "I had a very tasty Black Pudding starter with the Haggis, Neeps and Tatties for the mains."
• "Food was great - burger was just the ticket after a long walk and the local lager was some of the best I've tasted in a long time."
• "Food came out very quickly and was delicious!"
• "The food was delicious."
• "The food I have ordered from here is tasty."
• "The food was good and tasted like homemade."
• "The food quality is excellent. It is a little on the expensive side, but the portions are good and the scran is very tasty."

Cons:

• "The gammon was incredibly salty and the burger was distinctly average."
• "So-so food. No comfy common area indoors just to hang out and read."
• "The food in the bar was mediocre."
• "Also - food at dinner was just awful."
• "Had the full traditional Scottish breakfast in the morning and it was quite grim. The lorne sausage was like a brick and the sausages looked anemic not the best tasting."
• "For me the burger was below average unfortunately it cost £16.95 and wasn’t worth half that, it came with frozen chips also which were poor quality."
• "The Game Pie needs improvement."

Location and Atmosphere

Pros:

• "Location, stunning views and a very friendly welcome and service from the staff then this is it."
• "Casual pub scene, lots of outdoor seating. Great for hikers!"
• "The views here are quite stunning and I imagine that this is the main reason people come here."
• "The location in the Glencoe valley is just unbeatable."
• "Love the atmosphere in the Boots Bar."
• "Always a great atmosphere in the boots bar."
• "Returning to my favourite place to stop off in Glencoe for a sunshine beer!"

Cons:

• "Music deafening even before the band start."
• "Make sure you don't end up in our terrible room over a noisy kitchen and pounding music."
• "Noise from the bar is significant but stops at 9pm except Saturday."
• "Who wants to sit in a cold pub. Even the staff wear coats at times."
• "This was the most expensive Inn we stayed at over 2 weeks in the Highlands and unfortunately it was the most underwhelming."
• "The bar has a captive audience, and while not too expensive- was pre-fab school cafeteria level."
• "Not really for me, we sat outside... but did not feel the service was there."

Accommodation and Facilities

Pros:

• "We absolutely LOVED our accommodation for our elopement and honeymoon at Clachaig Inn!"
• "Beautiful location and has a nice play are for the kids too."
• "Our room was a cozy cabin space that had a modern flair."
• "The rooms were small but quite comfortable and clean."
• "The rooms were fine, reasonable size and clean."
• "The rooms are effectively wooden chalets connected to the main building, they are warm, clean and are provided with all of the usual hotel room facilities."
• "Absolutely loved staying here. Room was very comfortable with possibly one of the best views you are ever likely to see from a hotel bedroom window in the UK (check my photo)."

Cons:

• "If your looking for luxury then this isn't going to tick that box."
• "The room was very dated, nothing special which was unexpected considering the price tag."
• "The internet connection was a bit sketchy, and the room a bit worn, but clean."
• "The accommodation is pretty disappointing - nothing necessarily wrong but it’s very tired and needs upgrading."
• "Rooms are very basic and a little shabby and could do with a refresh."
• "The rooms are clean but very basic and depending where you stay in the property, the accommodation is downright worn out and in desperate need of updating and repair."
• "Rooms are very basic and a little shabby and could do with a refresh but certainly clean and functional - come for the bars and welcome, you’ll only be using the rooms to get your head down in the wee hours anyway."