The Old Mill Inn Reviews Summary

Accommodation

Pros:

• "Our room was exceptional."
• "Room spotless and very comfy beds."
• "The room was really lovely and it had those little extras that make your hotel stay so much better."
• "Room was lovely and modern and extremely comfortable."
• "Our room (#1) was absolutely exquisite! Spacious and airy, right by the creek."
• "Rooms and bathroom stunning."
• "The rooms are lovely and well equipped."

Cons:

• "But most disappointing was the damage on the shower ceiling."
• "The room was so hot had to sleep with both windows open which was so noisy from the river."
• "The only draw back is the parking it’s hard to find and very limited."
• "The room was comfortable but quite small (again - old building)."
• "The mattress in the bed was one of the most lumpy and uncomfortable ever slept in."
• "The room was far too hot with no way of turning the heating down."
• "The pillows were a bit lumpy."

Service

Pros:

• "Staff were lovely."
• "The staff were welcoming, friendly, helpful and knowledgeable."
• "Staff very good at managing the waiting list for tables."
• "Staff were effiecent,friendly, polite and will to share a laugh and joke in an appropriate manner."
• "Staff were great."
• "Great customer service."
• "Staff are excellent, polite, attentive and interactive with kids which is great to see."

Cons:

• "Staff are uninterested and laxidaisical."
• "I wasn't impressed by the staff's attitude I encountered yesterday evening."
• "The waitress was again distracted and looked as if she wanted to be anywhere else but serving food."
• "Went down anyway and the person at the door smugly told us there was an hour's wait time."
• "The waiting staff in bar seemed disinterested....ignored at reception in the bar until a lovely young receptionist arrived."
• "Unfortunately it took ages to get served in fact we had to ask twice to get served before we were, very disappointing."
• "If you are elderly don't stay here because they don't care about you."

Food & Drink

Pros:

• "This is one of the nicest and quietest places to have a drink in Pitlochry."
• "The food is gorgeous, we wouldn’t hesitate to take a day trip down to enjoy it again so that’s saying something."
• "Food was amazing service was excellent."
• "Absolutely brilliant steak pie and loads of choice for beer."
• "Excellent service, lovely food."
• "The food is the best of the best."
• "One of the best soups I've ever eaten and the belly pork was divine!!"

Cons:

• "Not big enough portions and overpriced for what you get."
• "I think £16 for a cheeseburger and chips is a little on the expensive side."
• "Nice place but the food prices are outrageous...£18 odd for macaroni and chips...they're having a laugh."
• "My main course was not really what I expected."
• "The food however, was mediocre."
• "It was a tiny bit of bread and about 2 tablespoons of crushed prawns. Really sad."
• "The food just wasn't as amazing as we had hoped for... Steak pie had little flavour."