Gairloch Hotel Reviews Summary

Room Quality

Pros:

• "Room was clean, cosy and comfortable, though very small."
• "Our room had fantastic views and a newly renovated bathroom."
• "The room itself was spacious, clean, and comfortable."
• "Rooms were very clean, all the staff made you feel at home."
• "The rooms were big and clean and there was plenty of tea to make."
• "Our room was comfortable and pleasant and service was excellent."
• "The room was spacious, clean and very well presented."

Cons:

• "Everything was very outdated which should not be a problem in case they have a good quality but they did not."
• "However decor is very outdated and floorboards are very squeaky."
• "Rooms are comfortable but quite dated. Needs a bit of sprucing up!"
• "The furniture was old and cheap, the window wouldn't stay open, the toilet/shower room was extremely damp and smelled bad."
• "Let down by the rooms slightly which are dated (who has an olive toilet seat these days?) And could do with a paint job."
• "Rooms looked just very different then we imagined."
• "The building and the rooms were old-fashioned and in the bathroom it was not possible to open the window."

Service

Pros:

• "In our short visit we experienced nothing but friendly, helpful service."
• "Staff are fabulous, and highly attentive nothing is too much for them."
• "Staff pleasant & polite."
• "Staff were friendly and welcoming."
• "Staff were lovely."
• "Staff where helpful."
• "Staff very helpful."

Cons:

• "Appalling service.... having booked a room months and months ago for our 30th Wedding anniversary trip, I was informed with only days to go that they are closing the hotel."
• "Service at breakfast was a little poor. Hot drinks came AFTER brekkie was served."
• "Service at reception is lacking."
• "Complained to reception who were not interested."
• "Disappointed with the dinner - we were asked 4 times by four different people if we were ready to order when we clearly were not."
• "We were asked 4 times by four different people if we were ready to order when we clearly were not."
• "The attitude of the receptionist was not good."

Food Quality

Pros:

• "Breakfast was decent and hearty to set us up for a busy day."
• "Food was good."
• "Evening meal was very tasty too."
• "Food was excellent-both breakfast and evening meals."
• "The food is good, in particular the venison stew was really tasty."
• "The food was excellent too."
• "Breakfast was delicious."

Cons:

• "One criticism is that we thought the food looked great but was slightly overpriced, with no 'budget' options or snacks."
• "Wouldn't recommend eating at the restaurant - the menu is at best a bar menu served in a seated dining restaurant with waiter service."
• "Food was overpriced for the quality given, just overall bland and not a lot of options."
• "Food in the restaurant is at best average."
• "The food by the dinner was low quality."
• "The food we ordered in the bar was disgusting it was sent back swimming in fat."
• "However packed lunches were terrible. Only cheese with ham or cheese with tomato or cheese with onion. The spread used was disgusting."

Value for Money

Pros:

• "We had lunch, dinner and breakfast here and all the food was great and very reasonably priced."
• "The food was really nice and very reasonably priced considering how often food prices are inflated in this area!"
• "Great value for money."
• "Great value for money, with very clean rooms, comfy bed, nice food and a location to die for."
• "We paid £53 for one night with a beach view and breakfast thrown in for both of us."
• "Food was decent for the price."
• "The hotel was the cheapest we could find in the area and we opted for breakfast too."

Cons:

• "Food was overpriced for the quality given, just overall bland and not a lot of options."
• "Dinner, albeit expensive, was worth every penny."
• "Not the cheapest at approx £200 for DBB (2 adults one child) night but it would not put us off going back."
• "Overpriced for the offer."
• "The choice of food included in the deal was quite small and there is a surcharge if you want to get anything from the main menu."
• "Dog friendly but high charge per dog per night."
• "Do not stay as room is falling apart and hotel charge you extras."

Location

Pros:

• "Lovely hotel on the NC500. Right on the beach. My room had stunning sea views."
• "Hotel full of tourists doing the NC500 but stop a while, don't rush off, check out the harbour and absolutely stunning local scenery..."
• "Classy looking hotel with direct access to a beautiful sandy beach."
• "A beautiful, traditional hotel right on the coastline. The Seaview rooms have a view worth seeing."
• "Falling asleep and waking up to the sound of the sea - perfect!"
• "The location is right across from the beach!!"
• "From the hotel there is a nice view at the sea."

Cons:

• "Got there late so parking was an issue as this is a busy hotel. Had to park behind the petrol station next door."
• "The only thing this hotel has is the view and location, but if I have one advice: drive one hour more and go somewhere else!"
• "Also no wifi in the rooms, and a complicated sign up process for the wifi in the public areas."
• "The beach is across a main road which was relatively quiet during our July trip in Covid19 season."
• "View of the car park which was noisy with coaches and cars."
• "Only downside was the decor is very dated, lack of amenities."
• "However packed lunches were terrible. Only cheese with ham or cheese with tomato or cheese with onion. The spread used was disgusting."