Dental Beauty WGC Reviews Summary

Customer Service

Pros:

• "Bhavin and team are always kind and welcoming!"
• "Staff at Dental Beauty are so welcoming and professional."
• "Excellent reception experience!"
• "The whole team at Dental Beauty made me feel right at ease."
• "From first contact by telephone the receptionist was very friendly and organised."
• "Everyone at the practice is so friendly and knowledgeable and do their best to get you the best times and dates for your appointments."
• "The ladies on reception provide great customer service and have been very understanding when I've needed to move appointments."

Cons:

• "Very disappointing experience. Don’t wish to go back there, don’t trust them anymore."
• "Rude receptionist with attitude."
• "I call management to complain but management was not bothered to even apologise not to mention anything else."
• "I visited this office 4 months ago to sign up for NHS treatment... Still waiting."
• "However we were surprised at the price increase of 27% which we were not advised about until we went to pay."
• "I was a little surprised when I found the practice had been taken over as I hadn’t been contacted prior to making an appointment."
• "I had a chipped tooth and it was recommended I had a crown at £1k as 'it was too large to fill'. I went to another dentist and they said it could be filled for £125. I felt this was a dentist for the vain."

Dental Treatment

Pros:

• "Jhanvi is the best dentist I've ever had. She's incredibly nice, very friendly, very patient, always puts me at ease, and is very very good at her job."
• "The appointment was very thorough and even included photos of my teeth."
• "Dr Aashish Gundecha - what a great experience, he really made me feel informed."
• "The attention to detail in the veneers is remarkable, leaving me with a natural smile."
• "Now after a few appointments they’ve transformed my smile and teeth, 10/10 would recommend to anyone."
• "The service i recieved today was amazing best dentist treatment for very long time very polite helpful and kind so thank u too the female dentist who seen me today for check up and her helper 5 star service thank u."
• "I had crowns done by Dr. Paras, brilliant dentist. He is very knowledgeable, explaining everything patiently to make sure I understand all my options and feel comfortable."

Cons:

• "The service I received from the dental hygienist was very mediocre."
• "Not happy with the service, dentist couldn’t fill in my tooth he said he cant do it, better to pull it out."
• "Unfortunately my root canal has failed but I have no doubt this will be sorted asap and I will be on the mend very soon."
• "I have received 3 different quotes for dental implants, was given wrong information, given empty promises, wrongly charged."
• "However we were surprised at the price increase of 27% which we were not advised about until we went to pay."
• "They take a lot of pictures of my mouth and teeth for advertising themselfs and they charged £20 for that."
• "I would 100% recommend this clinic."

Professionalism and Atmosphere

Pros:

• "A profesional and plesurable experience from the charming and friendly receptionist to the high-tech, in-surgery approach."
• "Would highly recommend this dental practice."
• "Like most of you all reading this review, I had a phobia of the dentist until I visited Dental Beauty WGC."
• "I’ll gladly make the 1 hour drive up to WGC from Harrow on a regular basis - the excellent treatment from Jhanvi was well worth it."
• "It was brilliant being able to see such detailed pictures for my before and after."
• "The professionalism and friendliness of the whole team is outstanding."
• "I would certainly recommend this dentistry."

Cons:

• "Very bad customer service."
• "I call management to complain but management was not bothered to even apologise not to mention anything else."
• "The doctor's offices are very clean and have adequate lighting in all rooms and have state to the art dental equipment."
• "All staff are very friendly which creates a lovely atmosphere in the practice."
• "Roisin and the girls at reception were very polite and friendly considering I just walked in and nothing was too much trouble."
• "The process was completely pain-free, and she ensured I knew what was happening and why, throughout the entire process."
• "Puja was amazing - very thorough."