Address: 10 Howardsgate, Welwyn Garden City, AL8 6BQ, United Kingdom
Phone: +441707328008
Rating: 4.9
based on 208 reviews.
Customer Service
Pros:
"Bhavin and team are always kind and welcoming!"
"Staff at Dental Beauty are so welcoming and professional."
"Excellent reception experience!"
"The whole team at Dental Beauty made me feel right at ease."
"From first contact by telephone the receptionist was very friendly and organised."
"Everyone at the practice is so friendly and knowledgeable and do their best to get you the best times and dates for your appointments."
"The ladies on reception provide great customer service and have been very understanding when I've needed to move appointments."
Cons:
"Very disappointing experience. Don’t wish to go back there, don’t trust them anymore."
"Rude receptionist with attitude."
"I call management to complain but management was not bothered to even apologise not to mention anything else."
"I visited this office 4 months ago to sign up for NHS treatment... Still waiting."
"However we were surprised at the price increase of 27% which we were not advised about until we went to pay."
"I was a little surprised when I found the practice had been taken over as I hadn’t been contacted prior to making an appointment."
"I had a chipped tooth and it was recommended I had a crown at £1k as 'it was too large to fill'. I went to another dentist and they said it could be filled for £125. I felt this was a dentist for the vain."
Dental Treatment
Pros:
"Jhanvi is the best dentist I've ever had. She's incredibly nice, very friendly, very patient, always puts me at ease, and is very very good at her job."
"The appointment was very thorough and even included photos of my teeth."
"Dr Aashish Gundecha - what a great experience, he really made me feel informed."
"The attention to detail in the veneers is remarkable, leaving me with a natural smile."
"Now after a few appointments they’ve transformed my smile and teeth, 10/10 would recommend to anyone."
"The service i recieved today was amazing best dentist treatment for very long time very polite helpful and kind so thank u too the female dentist who seen me today for check up and her helper 5 star service thank u."
"I had crowns done by Dr. Paras, brilliant dentist. He is very knowledgeable, explaining everything patiently to make sure I understand all my options and feel comfortable."
Cons:
"The service I received from the dental hygienist was very mediocre."
"Not happy with the service, dentist couldn’t fill in my tooth he said he cant do it, better to pull it out."
"Unfortunately my root canal has failed but I have no doubt this will be sorted asap and I will be on the mend very soon."
"I have received 3 different quotes for dental implants, was given wrong information, given empty promises, wrongly charged."
"However we were surprised at the price increase of 27% which we were not advised about until we went to pay."
"They take a lot of pictures of my mouth and teeth for advertising themselfs and they charged £20 for that."
"I would 100% recommend this clinic."
Professionalism and Atmosphere
Pros:
"A profesional and plesurable experience from the charming and friendly receptionist to the high-tech, in-surgery approach."
"Would highly recommend this dental practice."
"Like most of you all reading this review, I had a phobia of the dentist until I visited Dental Beauty WGC."
"I’ll gladly make the 1 hour drive up to WGC from Harrow on a regular basis - the excellent treatment from Jhanvi was well worth it."
"It was brilliant being able to see such detailed pictures for my before and after."
"The professionalism and friendliness of the whole team is outstanding."
"I would certainly recommend this dentistry."
Cons:
"Very bad customer service."
"I call management to complain but management was not bothered to even apologise not to mention anything else."
"The doctor's offices are very clean and have adequate lighting in all rooms and have state to the art dental equipment."
"All staff are very friendly which creates a lovely atmosphere in the practice."
"Roisin and the girls at reception were very polite and friendly considering I just walked in and nothing was too much trouble."
"The process was completely pain-free, and she ensured I knew what was happening and why, throughout the entire process."