Bab Tooma Grande Reviews Summary

Food Quality

Pros:

• "The food was great and the atmosphere was amazing."
• "The meat was so tender and full of flavour and the Kunefe was really nice."
• "All meat perfectly cooked, juicy, flavorful."
• "The food was exceptional. Everything was cooked to perfection."
• "Food was better than we expected, as i normally find this type of food very dry however the meat was nice and tender."
• "Probably the best shawarma I've eaten and the kunafa which we took home with us was delicious!"
• "Food was impressive with authentic Syrian flavours; perfectly done kebabs, chicken skewers, wings and mini-burgers."

Cons:

• "Ordered from here on Uber Eats and what can I say...food was disgusting."
• "Friend got lamb that was overcooked and his rice was only lukewarm."
• "For £17 (!) a plate it was a ridiculous huge waste of money and a let down."
• "Halloumi was a little bland, couldn't taste any mint as describes on menu."
• "The food I ordered was cold by the time it reached me."
• "The food was average (lamb kofte kebabs didn’t taste fresh)."
• "The food arrived cold to the table especially the rice and slightly undercooked."

Service

Pros:

• "The service is good too with friendly staff."
• "Staff were very welcoming and looked after us very well."
• "Staff are attentive, service is solid and the decor is great!"
• "Service was good and the waitress was very friendly."
• "The service was fantastic and veena has been amazing."
• "Mohammed who was assigned to my table was extremely attentive and personable."
• "The staff very friendly and the food is outstanding!"

Cons:

• "Terrible value for money. Got chicken skewer/kebab with chips, 6 small pieces and tiny portion of chips for £12."
• "The only problem was that as the restaurant got busier, we felt that the servers weren't as available for when we needed something."
• "Very poor welcoming and rude behaviour from this person."
• "Service needs a prod."
• "Service was a bit slow, very busy."
• "Edit: Bela and the entire team have changed, and service is now very poor."
• "Customer service needs to improve - we had one waitress for the top floor."

Ambience

Pros:

• "The restaurant is beautiful."
• "The decor is beautiful."
• "Delicious food, a beautiful restaurant and helpful staff."
• "The Leeds road branch appears to be bigger and I would deffo recommend a visit."
• "The attention to the details, the beautiful lighting, friendly staff create the perfect atmosphere for a charming dining."
• "The interior of the restaurant is very beautiful."
• "The restaurant has a wonderful exterior with outdoor sitting, and the interior is even better with bakhoor and Mediterranean decor to welcome you."

Cons:

• "Parking is lacking outside the premises but there is plenty across the road near some residential areas so that is not a big issue."
• "They need to improve on all aspects of dining in the place."
• "I would only say the toilets need cleaning more often."
• "Environment gives a sense of overcrowded place. It could be more welcoming and comfortable..."
• "Seating was a little draughty and menus needed renewing as they were falling apart."
• "Parking is a challenge."
• "Parking would be a problem at busy times."