Whilton Locks Garden Village Reviews Summary

Atmosphere & Setting

Pros:

• "Very peaceful place."
• "Transformed during winter to an ice rink, Santa’s grotto and Christmas ‘Winter Wonderland.’"
• "Has a lovely family feel."
• "Lovely garden centre with a huge selection of goods, from plants and trees, veggies and herbs to pond plants and pets."
• "The garden centre had a good feel to it and offered a lot to choose from at realistic prizes."
• "Love this place, it’s an afternoon out for the kids even if they don’t have a particular event on!"
• "Fantastic place. With a bit of everything. Animals, plants, ornaments, outdoor seating, books and so much more."

Cons:

• "Such a shame as the place is crying out for atmosphere."
• "Sadly this is one of the least organised places we have visited."
• "Everything is due an update, the place is quite rundown and the cafe is dark and dingy with most of the lights not working."
• "It looks nothing like the pictures. The animals are not in large enough cages."
• "We were appalled at how the animals for sale, were kept in such cruel, cramped and filthy conditions."
• "Santa's grotto very disappointed, 2 wooden garden sheds."
• "The cafe is so run down, lights not working; tat on the walls, Gordon Ramsey would not know where to start."

Food & Drink

Pros:

• "Lovely afternoon tea here today. We bought it via groupon for 2 people for £18 and it was DEFINITELY worth it!"
• "Great garden centre good food reasonably priced... Very traditional feel and good stock of plants furniture and Nick nacks."
• "Coffee in cafe very nice."
• "Food in the cafe is very nice."
• "Lovely food tasted like home cooked."
• "The restaurant serves delicious food, reasonably priced and the dining area clean and felt safe."
• "The food was great."

Cons:

• "The rating of 4 is for cream teas, which missed out on a 5 rating as jam containers way too small."
• "The afternoon tea was sadly very disappointing though. The quality and quantity for a Deluxe Afternoon Tea, was definitely not value for money."
• "Just had lunch here, my daughter had a very dry jacket potato and I had a tasteless breakfast bap."
• "Worst and most costly breakfast we have ever had locally."
• "Gluten free tea consisted of 4 door step cheese and tomato sandwiches when we commented on this they produced ham sandwiches minus any butter thrown on a plate!"
• "A disappointing sandwich and herbal tea at a high price."
• "The food and drink was very disappointing. Cheap, unimaginative bread and sausages."

Staff & Service

Pros:

• "My friend managed to change her sandwich to the correct bread."
• "Staff were polite and friendly."
• "Honestly can't thank the staff enough for all their help! Super friendly and Super helpful."
• "Staff all very friendly and helpful and you see them cleaning down efficiently and swiftly."
• "The staff here made our visit special."
• "The staff are so friendly and caring."
• "The staff have always been helpful, friendly, and knowledgeable."