Address: Loughborough Rd, Thringstone, Coalville LE67 8LR, United Kingdom
Phone: +441530224327
Rating: 4.2
based on 235 reviews.
Value for Money
Pros:
"The two course deal for under six pound was worth every penny and the food was really good for the money."
"Great food, value for money, definitely be going again."
"Regular carvery and good price."
"Great staff and service, very cheap breakfast for under a tenner all you can eat with a drink too."
"It's buy 1 get1 free on pizza with unlimited chips and salad (on mondays) what a great deal."
"Food was great, vegetarian option was also good...they have made 2 new additions to the breakfast buffet black pudding and waffles!"
"Value for money! And on our doorstep! Winner!!!"
Cons:
"Would not recommend to anyone, feel very disappointed and let down as it wasn't even cheap."
"The carvery pigs in blankets and sausages were burnt, vegetables were rock hard and the gravy was overheated and lumpy."
"Unfortunately, since becoming a Stonehouse the prices seem to have risen a fair bit."
"A total waste of £63!!"
"Used to be my go-to place for a carvery at a good price. But it's now put its prices up."
"I wouldn't give it 4 stars, by today's performance they only deserve 2!!! Cauliflower hard as rocks, cold roast potatoes, quite meagre with the meat portions."
"Food quality not amazing kind of expensive with the price point."
Customer Service
Pros:
"Fantastic customer service."
"Visited early evening for a family birthday. We were warmly greeted by Beth and she was extremely helpful all evening especially with making perfect choices of food due to an allergy."
"Service was very good and inside appeared clean and in good order."
"They were very accommodating with my son who has social anxiety and they were very professional and friendly."
"Everyone very friendly and helpful."
"Ryan served us and we had a superb experience. He was helpful and friendly."
"Staff I must say were very helpful and attentive to our needs."
Cons:
"The staff was very rude just walking round not a care in the world."
"Staff rude and unhelpful. As we walked in, no greeting and ignored by staff."
"Really really really poor service."
"Staff were rude with a female staff member coming over shouting how long we were going to be at our table."
"very poor service i was left standing at bar as if i was invisible."
"The service was non-existant."
"Very poor service and they had no clue what was going on."
Food Quality
Pros:
"The food was lovely and the chef was a laugh."
"Both meals were hot, very tasty, the non-meat carvery lots of different vegetables available."
"The quality and quantity was absolutely fantastic."
"The food was great, vegetarian option was also good...they have made 2 new additions to the breakfast buffet black pudding and waffles!"
"Food was all hot and fresh and we really enjoyed the visit."
"Plenty of fresh vegetables from the carvery and tasted lovely."
"The breakfast pizza was the icing on the cake. Hot piping great tasting food."
Cons:
"Burnt everything, sauces in a bowl has always annoyed me."
"All 3 meats on offer appeared very dry, l had the beef, very dry, my partner had the turkey which was very dry & also had a odd taste."
"The batter on the fish and chips was soggy and didn't taste very nice."
"The beef was revolting, it had a thick yellow rind of jelly fat and chewing the actual meat was tough going, it was literally like a ball of rubber bands."
"The chicken breast was incredibly dry and hardly any of the nacho sauce we expected!"
"The carvery was disappointing and tasteless apparently."
"The food was very poor quality - obviously frozen food and the pizza was pale."
Cleanliness
Pros:
"Service was very good and inside appeared clean and in good order."
"Staff were exceptionallly friendly and the overall cleanliness was good."
"The staff were friendly and welcoming and the pub was clean both inside and out."
"Absolutely wonderful place, amazing service and excellent food - value and taste wise."
"Good food but the serving area always seems greasy to me, although it is clean and tidy."
"Food was good, we had a good carvery for a good price."
"The staff are wonderful, really helpful and welcoming, especially Beth!"
Cons:
"The carpet was filthy full of confetti and rubbish."
"The whole area was dirty food everywhere and many dirty tables."
"The table had years worth of black grease and dirt in the folds and the extractor fan in the ladies bathroom has an inch of thick dust covering it."
"The actual baby change unit was absolutely vile not a chance I was changing my new born on there."
"I was extremely disappointed with the cleanliness. The menus were sticky and had drinks ring marks all over them, obviously not cleaned between customers."
"Other tables hadn't been cleared the whole time we were there."
"The vegetables were dried out to within inches of their life, the heat lamps giving off a similar heat to the sun!!"
Ambiance and Location
Pros:
"Nice space outside to sit. Close to grace Dieu woods for a walk before or after lunch :)"
"Good location, nice woodland walk right next to it."
"First time I have been in a pub since COVID and it was nice and safe and outside has a really nice chilled atmosphere."
"Loads of seating space for groups of friends to gather."
"Friendly staff, really nice vibe."
"It's located on a tight corner and is a nice quiet area."
"Lovely place to either go for a meal or a sit in the garden. The river is so peaceful and with the addition of the boats slowly meandering by and the ducks quacking all in all a lovely hour spent relaxing."
Cons:
"Shame they don't have a small safe area for little ones to play in."
"Grill part of the room gets quite smoky so if you're going out after the meal you will stink."
"Noisy and smelly. The floors and tables were sticky."
"Nice enough place but as it's a gastro pub now there is not much space to just drink and it smells of food."
"We felt a little uncomfortable as there's little social distancing."
"Not enough staff on the pass to cope so big slow queue formed."
"The carvery was an unexpected treat (and the large one was massive for a great price!)"