First Health Medical & Skin Clinic Reviews Summary

Professionalism and Expertise of Staff

Pros:

• "Every person on the team is professional, friendly, patient."
• "Dr. Rizvi was amazing, explained each section of the treatment."
• "All staff were professional and friendly."
• "The doctor explained both the procedure and aftercare in detail."
• "Dr Fouzia Rizvi removed a large number of upper body and facecial moles and skin tags. The treatment was fantastic and all is healing well."
• "Dr Rizvi was really kind and professional, made me feel relaxed and safe."
• "I felt comfortable and respected. I was given clear honest answers when I had questions."
• "I have had 2 microdermabrasion treatments at this clinic in the last 2 months. The clinic uses the latest technology."

Cons:

• "The doctors were unprofessional and constantly trying to sell me products or other treatments."
• "Dr Rizvi has been absolutely superb, very knowledgable, friendly and helpful. However, the lady at the reception Justina has been very unprofessional."
• "Awful experience. Got back home crying after free consultation and when passed my feedback felt patronised and threathed like a 3 years old by the all admin staff."

Quality of Medical Procedures

Pros:

• "The service by both of them were great. They were able to carry out the surgical procedure there and then."
• "I recently had a mole removed from my face in very awkward place on the skin. I'm really happy with the result of the surgery."
• "Dr. Rizvi and her staff were extremely professional. I had 2 moles removed and have healed very well."
• "Had a non-pigmented mole removed from my face. Initially went for it to be shaved but discovered it was a bit deeper and had a better blood supply than expected, so it had to be cut and stitched."
• "I had IPL treatment for redness and visible thread veins to my cheeks and nose. I have only had 2 of the course of 3 treatments so far, but the difference is obvious."
• "I went in to get Botox for the first time ever and Dr Rizvi made me feel so comfortable and explained everything to me really well."
• "I had a very good experience with First Health Medical. I had a cyst removal which was carried out swiftly and expertly."
• "I’ve been having aesthetic treatments for nearly 20 years and have tried many different clinics and I’m so impressed by the treatments I’ve had here."

Cons:

• "And then when a mistake was made regarding applying an anaesthetic on my face, no attempt was made to apologise for having done something wrong."
• "Awful experience elsewhere, where the treatment didn't work and I was left scarred."

Customer Service and Clinic Environment

Pros:

• "And the clinic itself is clean and bright. Highly recommend!"
• "The whole process was very efficient and professional and I would definitely use them again."
• "The staff, from the doctors down to the receptionist, are so warm, caring and welcoming."
• "Dr. Rizvi was amazing & talked me through what procedures she recommended & was very professional."
• "The clinic was informative and friendly on the phone and very accommodating about fitting me in."
• "I was so impressed from the moment I had dealings with this Clinic. The Receptionist was very knowledgeable & reassuring on the phone."
• "I found this place from goggel I was suffering a urine infection pressure from the urine I came to Doc Fozia had cosltaition for vagunal Feminine treatment."
• "Great customer service and very good prices. Laser hair removal works well especially for my skin as I am Afro Caribbean."

Cons:

• "If I'm being honest, the entire set up and their conduct was unprofessional."
• "Upon the end of the consultation, I was told that I need to pay for it (no advance notice given and it is refundable if I do book an operation)."
• "The treatment has been good and is effective considering my skin type. However, there is unprofessional staff working in this service."

Cost and Pricing

Pros:

• "Having had cosmetic procedures before, their pricing is super competitive, fair and reasonable."
• "Pricing was also a third of what I had been quoted at other clinics so all in all I’d highly recommend using this place."
• "The prices were MUCH cheaper too. I will use Dr F for private GP appointments now too."
• "I found First Health Medical from a google search. The cost was very affordable!"
• "Everything was done in no time! We received clear advise of how to protect the sensitive skin for the following week post skin tags removal."
• "Dr Rizvi clearly loves what she does & her charges are very reasonable compared to other clinics & hospitals."
• "I went to have skin tags removed and would certainly go again for other procedures. The value for money."
• "The prices are much better than you would find somewhere else in Central London."

Cons:

• "I was told by one doctor that they would give me a discount on one of the treatments but to keep it a secret from the other doctor, and that the price was 'only for me'."
• "After I kindly refused and said I need to think about it as it’s 1500 pounds+."