The Venue Buffet Reviews Summary

Value

Pros:

• "£15 per head excellent value."
• "Very good value for money.I highly recommend venue restaurant."
• "Great value for money at £14.99 pp cheaper than other buffets around and just as good."
• "For £9.99 you can't grumble at all."

Cons:

• "It should have been £19 pounds cheaper!"
• "Very poor service, food was okay not worth £15 a head."
• "Very expensive for what we could eat. Not be returning."
• "Not at all worth £8.50 a head."
• "Disgusting, way over priced for the lack of food."

Food Quality

Pros:

• "The Noodles and prawns were nice too."
• "The food was all great."
• "The food was delicious I tried a wide range and enjoyed everything."
• "The food was great."
• "The food was well presented and tasty."
• "Everything we had was tasty."
• "The food and it's choice is absolutely amazing and delicious!"

Cons:

• "The food was cold not much choice plus the food was not labelled very well."
• "Food dreadful. Deserts only permitted 2 small scoops of ice-cream everything else you have to pay extra for."
• "The food tasted nothing like the cuisine its from."
• "The Different batches of the chips and onion Baji were undercooked."
• "Most of the food was luke warm, some of the chicken didn't look cooked."
• "The cakes were dry."
• "Food that I wouldn’t have served to my dog! Under cooked chicken tikka brown salad tasteless pizza."

Service

Pros:

• "Staff and manager r all friendly and helpful with humour."
• "The staff went above and beyond to accommodate us all."
• "So happy with the service, all the kids loved it too will definitely be booking more parties there."
• "The staff were very helpful."
• "The owner is always so welcoming and friendly as are all of the staff."
• "All the staff was great too very professional and lovely."
• "Very attentive and friendly staff."

Cons:

• "However on our last visit we were met with rude staff."
• "Table service was poor with staff leaning over you to collect plates."
• "When we questioned staff if any other people were due to arrive for the party... we were fobbed off."
• "Rude unhelpful and one particularly arrogant."
• "Staff were not at all friendly or welcoming."
• "Member of staff that served us was rude, as were some of the chefs."
• "Very poor customer service."

Ambiance

Pros:

• "It’s a Decent sized restaurant with a small party room off to the side."
• "Absolutely fantastic place. Came to see Lady Gaga/Pink tribute."
• "It's a beautiful place."
• "Lovely atmosphere."
• "I was very impressed with the size and layout of the building."
• "The VENUE is a Wonderful Place,Where = Families & Friends Can Getogether."
• "The restaurant is clean and well presented."

Cons:

• "Quite unpleasant the food quality was inadequate the room we were in was very cold."
• "Building itself was cold."
• "We were seated towards the back of the room and spent a lot of the night sitting in a draught."
• "The music was very loud and we couldn’t hear our company and often had to raise our voices to be heard."
• "The atmosphere has gone and it was obvious word has spread due to the lack of anyone else in the restaurant at a peak time."
• "The place just oozed run down and lack of passion."
• "A bit like a canteen, long tables so difficult to talk to everyone in your party."

Facilities

Pros:

• "There's also a bar and toilets facilities."
• "The toilets are clean as well. Always a good sign."
• "Seems a decent place clean and tidy."

Cons:

• "I didn't see toilets for disabled people."
• "The toilets were in terrible condition, mens toilets had a massive hole in floor just covered with a mat."
• "However, I think some of the dishes on display may be difficult to reach in a wheelchair as they are quite high."
• "For wheelchair users - to get to the buffet you need to go down some stairs, they have installed an electronic stair lift to do this."

Management

Pros:

• "The Wedding Venue - The food was amazing, everything ran on schedule."

Cons:

• "I originally booked this venue for my wedding everything was going great until lockdown hit I tried to get in touch with them with no reply at all through lockdown no reply finally heard they were opening up again so decided to try again only to be told they change the name of company and that I've lost all my money and there nothing you can do about it please don't waste your money not to be trusted stay away."
• "Booked a table for our annual family new year get together... Turned up at time of booking to find restaurant closed."
• "Staff were very unhelpful manager by the name of Jatinder Singh would firstly not provide any details of management when I asked for a complaints process."
• "Manager was an awful man."