Creams Cafe Leicester Reviews Summary

Atmosphere and Cleanliness

Pros:

• "From the moment I walked in, I was greeted by a cozy and inviting atmosphere."
• "It was a lovely clean atmosphere would definitely recommend."
• "Amazing place! Sparkling clean, including toilet."
• "The man that served us wasn’t wearing uniform so I am assuming he was the manager was rude!"

Cons:

• "Firstly the cleanliness isn't great, our table (15) was about an inch off balance!"
• "The toilets were so dirty, stains of poo on the walls."
• "A huge selection of ice cream that was very pricy but tasty. But unfortunately I found it to be very dirty."
• "This stores in Leicester is worst place ever. Hot hot day without Air conditioning."

Service and Staff Behavior

Pros:

• "The staff were friendly and attentive, making sure every customer felt welcomed."
• "Food was great, service were amazing and very clean."
• "The young man working was extremely friendly and welcoming."
• "We had bubble pop, waffle and milkshakes. Definitely go here if you are in the city centre."

Cons:

• "shockingly abysmal service, never in my life have I experienced anything like it."
• "The customer service was appalling and very rude."
• "The worst velvet cake in my life :( Taste of sugar and butter and cheapest chocolate."
• "Rude staff. Insensitive to medical needs of the kids, absolutely rubbish customer service."

Food Quality and Presentation

Pros:

• "The waffle was perfectly cooked—crispy on the outside and fluffy on the inside, creating a delightful texture contrast."
• "The quality of the ingredients shone through, and it was evident that Creams Waffles takes pride in offering the best."
• "The food is always of good quality and you won’t be waiting too long."
• "Great desserts served with a smile. The staff here have been taught well to be attentive."

Cons:

• "The cookie dough was a bit too soft, and had way too much chocolate sauce and chips on."
• "Cookie dough is a decent portion but clearly cooked in the microwave rather than in the oven."
• "Worst crepe ever! - had to wait 45 minutes last week and when received, the ice cream had melted."
• "Avoid not worth your money! Ordered 3 crepes with chocolate sauce. The crepes had no flavour."