KFC Stoke on Trent - Meir Reviews Summary

Food Quality

Pros:

• "The chicken was as good as always."
• "It was hot fresh and tasty."
• "Food here was slightly above average KFC food."
• "Too much seasoning on the chips but the chicken pieces were very good."
• "The chicken was crisp and just greasy enough."
• "Food here is usually nice."
• "Food is quick and delicious as always."

Cons:

• "Chicken really dry."
• "Disgusting freezing cold food ....Not enough chicken in order...gravy like water."
• "WINGS burnt strips salty chicken pieces overcooked."
• "The chicken on the burger was dry, lettice was wilted and brown."
• "The quality of the chicken has gone down over time."
• "Chips grey, chicken sloppy and grey, gravy runny."
• "The wings was dark over good and rubbery."

Service

Pros:

• "The service was fast and the food was hot."
• "I walked in to a clean restaurant and I was greeted by a happy friendly lady."
• "They have friendly staff which is a plus for being hungry on a hectic day."
• "The staff were friendly."
• "The place was clean and we got served quickly."
• "Clean toilets and the staff were fast and courteous."
• "They were very busy but unbelievably fast."

Cons:

• "Please do not go to this KFC they do not give you all you have paid for which in my eyes is theft."
• "Never got what you want but too lazy to put signs up so you can wait 20 mins, get to counter to be told out of stock."
• "Waited over 20 minutes for the order."
• "Staff unapologetic when finding an object in my burger !!!"
• "Waited nearly 5 minutes to be served at the counter without any acknowledgement that I was seen."
• "Got home to find out that over half was missing."
• "Every time I come to this kfc I have an issue."

Cleanliness

Pros:

• "I walked in to a clean restaurant and I was greeted by a happy friendly lady."
• "The place was clean and we got served quickly."
• "Clean toilets and the staff were fast and courteous."
• "It was fairly clean."

Cons:

• "The actual seating areas were awful. Tables dirty, undesirables loitering."
• "Dirty, the toilet is under password."
• "This particular KFC at this particular time was dirty, with food and detritus all over the floor, and tables not been properly cleaned or cleaned at all."
• "The cleanliness leaves a lot to be desired, the women's toilets were a disgrace!!!"
• "Disgusting, filthy tables and floors, litter everywhere."
• "Hygien here is appalling."
• "Floor erea and seating is disgusting."

Order Accuracy

Pros:

• "The service was fast and the food was hot."
• "It was quiet when we got there. Only 1 car in front made the experience easy."

Cons:

• "Disgusting service. Got my order home and popcorn chicken and chips were missing."
• "Missing food, completely different orders and this time the chicken was so soggy it fell through the bottom of the bargain bucket."
• "Got home to find out that over half was missing."
• "Not only did the food arrive cold but was the complete wrong order."
• "Order incorrect too."
• "Every single order we've ever made is wrong."
• "Upon opening food at home there were 8 hot wings and 4 mini fillets missing."

Value for Money

Pros:

• "And at £16 cheap for what we got."

Cons:

• "Shocking price where you pay for large meals and get regular drinks."
• "Not had a KFC for a while and was astounded as to just how expensive, for what is essentially a takeaway meal for the masses, actually is..."
• "The worst KFS I have ever been to, the slowest."
• "My takeaway treat was ruined due to missing fries and dip."
• "The employees need to learn respect since I’m there expensive prices."