Address: 109 High St, Stourbridge, DY8 1EE, United Kingdom
Phone: +441384441642
Rating: 4.3
based on 138 reviews.
Customer Service
Pros:
"The young lady who dealt with us was very professional and made things right for the long wait."
"Service was quick venue was nice and open plenty of space for all of us."
"Visited with a planned booking. Guests with mobility issues. Staff greeted at door. Fantastic service, so caring and polite."
"Staff were friendly, and sat down with a drink."
"Popped in midweek with a very mixed group for a meal... Staff were very friendly and good fun!"
"Visited today to test food off new menu which was offered to booking customers for FREE."
"Friendly and helpful staff, amazing burgers made fresh with a lot of options."
"Staff were amazing and really welcoming. Helped me celebrate my engagement with some friends with some drinks!"
Cons:
"Looked lovely… went in at 8pm ordered a beer and said I would order a burger in a few minutes…. Person serving said ‘fine no problem’…. About 10-15 minutes later another person says ‘hi… you wanted to order food?.... Well sorry we have closed the kitchen now so you can’t… ’"
"Was super excited to go for my birthday on Saturday with the girls for bottomless brunch to be left completely disappointed when arrived we had to wait 25 minutes to be seated."
"There was a really pungent smell of sick in there which really needs to be sorted its foul!"
"Booked a table for 7 on Saturday night, when we arrived they only had a booking for 4 (granted there had been multiple changes to my booking) after 20mins everything was sorted and we headed upstairs."
"This place used to be good, poor service from robotic staff. Took over an hour for the food and it wasn't even busy! No apologies either."
"Waited an hour for food to arrive and they couldn't even be bothered to apologise."
"Visited twice and both times the service was very poor."
"Terrible service. didn’t even manage to get a drinks order from us let alone a food order. Was sat nearly 20 minutes."
Food Quality
Pros:
"The food then came out and we were not disappointed by the quality and taste of the food."
"We had the mother clucker burger and bourbon bull burger with added fries. The fries were crispy and fluffy."
"The katsu curry alone is worth visiting this place for! Food is amazing here, some of the best I have ever had and I'm 60."
"The food was fantastic, I'm sat in the place now as I'm writing this, the style of the place is unique and rustic, the staff were very friendly and approachable."
"Generously sized burgers served on metal trays with chips in an enamel cup."
"We had a great family meal and a few drinks here on Saturday. Fantastic food and drinks, we could have stayed all night."
"Food was great. Tasty, well cooked nice flavours. Portions are big we probably over ordered."
"Easily the best pub/casual bar in Stourbridge. Amazing staff, food and service."
Cons:
"Gutted that CnB used to boast the best wings in the area, but have swapped the amazing triple wings for basic tiny wetherspoons style."
"Food was lovely but unfortunately waited over 40 minutes for 2 side dishes."
"Food over priced for what you got. £4.50 for a side order of fries (15 fries only) on top of the £9.50 standard burger."
"The lager is very expensive over £5 a pint! But the food isn't to bad £10ish for a burger, but the portion sizes are quite small."
"Burger looked like it had been used as a shot put. Fries were hard as nails."
"Went for breakfast and was utterly disappointing. First of all my coffee was served in a dirty cup which was a off putting from the start."
"Although the food was nice, the place felt a little dirty and didn’t make me feel at ease with Covid Regulations."
"Over priced food at poor quality, £7.50 for a burger that doesn't come with fries which will cost you an extra £2.50."
Ambiance and Decor
Pros:
"My first time here, I was really struck by the decor. Its a trendy bar/restaurant."
"Visited the restaurant for lunch after reading the reviews and thought why not. Downloaded the menu and thought OMG a burger for £75 until I realised there was a tiny dot in between the numbers 🤣."
"Great tasting food on the menu, especially the burgers! Cocktails are nice and varied."
"Great for a date night or a night out with all your mates. The Food is absolutely delicious!"
"Great atmosphere amazing refurbished But the evil eyes on wall bit of a concern and toilet upstairs a slight down."
"First time last night visiting the Cock and Bull , fantastic relaxed atmosphere, great music, I found the staff welcoming and polite."
"Really loved it here! Incredible service by Sonny!! First time coming in, lovely atmosphere and good music!"
"I'm loving this new place for its food, drink and atmosphere. Have been back many times now."
Cons:
"The music they play here is fairly loud, but creates a good atmosphere. Down side is its too noisy to have conversation."
"The only complaint I have is the music which was ridiculously loud."
"Liked the concept but on a weekend its a restaurant trying to be a bar. Eating food sat around a table with folks stood over you and leaning against the table isn't the best."
"Although the food was nice, the place felt a little dirty and didn’t make me feel at ease with Covid Regulations."
"Visited this evening for dinner with friends. The staff are lovely and are friendly and work very hard trying to give everyone table service."
"The food was fantastic, I'm sat in the place now as I'm writing this, the style of the place is unique and rustic, the staff were very friendly and approachable, the background music was fantastic, lively and more 80's to 90's, the only down side to this place is the drinks could be cheaper."
"The best priced lunch in the whole of Stourbridge. The food is amazing and so are the cocktails."
"We arrived without a booking on a busy Saturday night, the staff were pleasant and took our name and said there would be approximately a 20 minute wait."