Moto Tamworth Reviews Summary

Facilities

Pros:

• "This service station is excellent for families."
• "Lovely service area, usual facilities, modern electric vehicle charging points."
• "Very nice service station, well planned out with car spaces surrounded by trees. Inside you have all the usual outlets such as Costa, WHSmith, McDonald's and more with lots of seating."
• "Outdoor benches available, a hotel is on site and there are quite a few disabled bays available right by the door."
• "Clean toilets, usual facilities and for choices."
• "Clean and a good mix of food outlets."
• "Facilities were very clean and well looked after would definitely recommend."

Cons:

• "Very poor breast feeding facilities."
• "The condition of the baby changing room was very concerning. The changing Matt was completely yellow (stained) I can't believe how unhygienic they are!"
• "Terrible parking for caravans. It's all together with the lorries, hardly any space between the bays."
• "Toilet are very dirty and outside of the services area and very small."
• "The worst of this place was trying to leave. I was there at 17:00 and it took me 25 minutes to get back to the M42. Traffic from the industrial estate was awful."
• "Services are way out of the motorway and hidden away."
• "Toilets for the gents are shameful most are closed off and those open have graffiti and damaged locks and the smell is not pleasant at all."

Cleanliness

Pros:

• "Very tidy services, always clean and tisy been here loads.over the years."
• "The services inside were fine clean etc."
• "The toilets were spotless."
• "Had what we needed and the Burger King staff were really good considering how busy it was. Toilets were clean."
• "The toilets were clean; staff seemed cheerful and friendly."
• "Lovely clean toilets which are always appreciated on a long journey!"
• "Toilets are clean and new and well sign posted."

Cons:

• "Worst service's I have ever stopped at all the shops was closed couldn't even get a drink and the outside toilets are no better the staffs attitude was not our problem."
• "The state of the toilets here is shocking almost every time you come in they are filthy."
• "Dirty tables. Dirty floors. Dirty toilets. Litter. Overflowing bins."
• "This place and its surroundings are filthy, heavily littered and tired looking."
• "Absolutely disgusting. Need to use the facilities shall we say and about 50% of the cubicles were out of order and the one remaining was empty for a reason. Full to the top with excrement and toilet paper."
• "The carpark was absolutely filthy."
• "Toilets are being renovated so the ones available are unclean and unmaintained portaloos."

Staff and Service

Pros:

• "We have been greeted with pleasant and helpful staff at every place we visited."
• "All the staff here are friendly."
• "Staff were great and very polite."
• "After an evenings work I look forward to a nice warm and rewarding coffee. Service at this costa is second to none."
• "Costa and EDC female staff lovely and charming."
• "The ladies in Costa go out of their way to help."
• "Customer service is very good, welcoming and smiling face."

Cons:

• "The worker in whs on the counter Rachel, not a good advert for customer service, was really miserable."
• "Very rude male member in Costa Coffee tonight."
• "And the staff in Greggs couldn't have been ruder if she tried... 'do you have any soup' I asked 'NO, next person'."
• "Went to the Burgerking in here. The staff were not wearing gloves to prepare foods or wearing hair nets."
• "Rude staff in Greggs and rude staff in Costa."
• "Stopped off whilst on a long journey for the toilets and our tea!... Wish we hadn't... toilets were dirty and most of the soap dispensers were broken!... for tea we went into 'Burger King' and had to put up listening to member of staff called 'Molly!' who was so loud and loved the sound of her own voice!"
• "Never again will I bother with Greg's, the level one service I received was absolutely shocking."

Accessibility and Location

Pros:

• "Tamworth motorway service station is ideally located on the M42 motorway."
• "Plenty of parking spaces and grass around the edge for dog walking."
• "Convenient services off a roundabout junction off the M42."
• "Flat car park with easy access, plenty of spaces are shaded (great to keep car cool on hot days)."
• "Car park is a reasonable size with good access, disabled parking near the entrance."
• "Great place to stop for a break. Plenty of food options and plenty of free car parking."
• "Accessible 24 hour service stations with offers available through their smartphone MOTO app."

Cons:

• "Great apart from tortuous entry and exit routes."
• "On leaving I hit the biggest pothole ever and caused severe damage to my car."
• "The biggest downside is that it takes quite a few minutes and road junctions to get to the car park from the motorway."
• "The road into the site and the car park is kinda rough with numerous small potholes."
• "The road into the place is falling apart, cracked and potholes all over the place."
• "The roads from the motorway junction 10, driveways and mini Island in front of this service station have very severe potholing."
• "The road into this place is dangerous unless you're driving a 4x4."