Lido Reviews Summary

Food Quality

Pros:

• "Best restaurant in china town for authentic chinese food."
• "The dumplings were exquisite, the rice really tasty and my chow main very good too."
• "The food was very tasty. Jumbo Prawns with asparagus and Chinese Broccoli were amongst my favourites."
• "One of the best fried rice's I ever had- nicely spiced up, full of flavour- nothing like greasy take away."
• "The dim sum was simply the best we tasted and after two days we returned to taste the excellent goose and ordered more dim sum which were excellent."
• "The star of the show was the Roasted Duck Cantonese Style, which was tender, flavourful, and paired nicely with both rice dishes."
• "Udon noodles super tasty and crab soup was delicious as well."

Cons:

• "The king prawn fried noodles were burnt and the sauce was slimy."
• "Food was disgusting and rank."
• "The food tasted like a mush for hospital patients with digestive problems - overcooked meat, no spices, so soft you could eat it without teeth."
• "The food is mediocre for the price and to make it even worse it is not even close to authentic."
• "The roast duck was very greasy and I could see that some of the duck meat even had fat under the skin."
• "The food itself was average, had decent flavours but it wasn't bad either."
• "The food was pretty miserable also, prawn crackers tasted old and I could get better spring rolls from Iceland."

Service

Pros:

• "The staff were very responsive, courteous and patient in taking our big order when we dined as a large group of friends."
• "Staff were polite and friendly too!"
• "Customer service is great, very attentive."
• "The service was good, even though they were really busy, they still managed to serve the food rather quickly and most of the waiters had a positive attitude."
• "The service was a much higher standard than I would expect with the waitress giving us some great recommendations."
• "Service is really efficient and the price is a blessing for London standards."
• "The staff were attentive and quickly whisked away empty plates."

Cons:

• "Poor service the waitress was VERY rude, the staff kept on looking at us while we were eating and giving us very rude looks."
• "Not ideal to sit in a small corner table as it’s hard to grab the attention of staff."
• "Poor service from the start, tried to seat us on a table that was clearly squeezed in next to a pillar."
• "The waiters were totally unfriendly and disinterested in us but kept staring at their mobiles or ate themselves."
• "The waiters were very unhappy and h professional."
• "Service was horrible and after about 30 minutes after waiting, they said they didn’t have my dish in stock."
• "The service was even worse, we asked for additional bowl and water from their Chinese servers using Mandarin and they seemed like they didn't understand basic Chinese."

Atmosphere

Pros:

• "It was nice not to be bombarded with loud background music so you could have a conversation over your meal."
• "The round tables encourages food sharing and helps us to remember nobody is more important than the other in a family."
• "Nice relaxing indoor decorations and at a good price."
• "Great atmosphere and the workers are friendly."
• "Nice friendly atmosphere for both adults and children."
• "The indoor decoration with red lanterns are very Chinese style and make the environment nice and warm comfortable."
• "Great food, quick service, kind staff, fair prices."

Cons:

• "A bit drab an plain inside with white walls and very little decor."
• "Missed out on atmosphere as we were upstairs."
• "The décor was very dated, couple that with no music playing."
• "This place doesn't look great, the decor is old and tired."
• "The place needs redecorating too, it is definitely looking tired."
• "Despite the great food and excellent service, we did feel like the atmosphere was lacking severely."
• "Could do with something to make it a bit more cosy and atmospheric."

Price and Value

Pros:

• "Dim sum prices are better than most restaurants in Chinatown."
• "The portions were good and the price was reasonable."
• "With drinks the whole meal cost just under £50 for the two of us which was excellent value."
• "Price very reasonable, so overall highly recommended."
• "Fairly priced food! :)"
• "Cheaper than most the other restaurants for a set menu including Peking duck (£16 each)."
• "Price point is excellent."

Cons:

• "All that for £23 so yeah definitely not worth your pennies."
• "Good, tasty food, fast service, deceptive pricing."
• "The bill was more as this week they putting service charge up by 10%."
• "The bill at the end was quite extortionate given what we had ordered at £84.90."
• "Nice food but very annoying when they force you to pay a 12% service fee and refuse to take any other option."
• "Very expensive and very poor in general."
• "Also tip is not optional and they are adding 12% to your bill."