Wing Tai Restaurant Reviews Summary

Food Quality

Pros:

• "we haven't been back in this restaurant for a long time, but decided to try there dim som on sunday, was surprisingly good."
• "The roast duck and roast belly pork are the best."
• "Crispy pork is outstanding and the fillet beef in black bean sauce was also very good with the sweet and sour pork also very tasty."
• "Food is very Cantonese. Reminds me of my days in Hong Kong."
• "Very authentic Cantonese cuisine."
• "The food is consistently fresh and tasty."
• "The most delicious is the Cantonese roast duck, crispy skin and the meat are still very juicy."

Cons:

• "The Chicken Claw in Black Bean Sauce wasn't nice either."
• "The food has now become bland, tasteless and oily."
• "The squid was served cold which is different to how I've had it before."
• "The shanghai dumplings came with no soup filling, which is whole point of this dumpling!"
• "Most disappointing meal I've had in a very very long time... the food was inedible."
• "That turnip cake lacked texture and that would be a pass."
• "The food was simply not as great as before in terms of taste, quality and quantity."

Service

Pros:

• "Staff members are all efficient and hard working."
• "The service is professional and friendly."
• "The elder waiter as always was really helpful."
• "Staff are friendly and service is good."
• "Service is rapid even at peak times."
• "Service was fast even though all tables were filled."
• "Good service from staff."

Cons:

• "Food was okay but one of the waiters was EXTREMELY RUDE to my friend and I."
• "Restaurant Manager didn't acknowledge people waiting to be seated."
• "Waiter was rude and simply said: you want to wait or not."
• "Terrible service and rude personnel."
• "Staff is particularly rude. They refused to take the 'discretionary' service charge."
• "The restaurant was empty and one of the waiters was extremely rude."
• "Service was very bad."

Atmosphere & Decor

Pros:

• "The restaurant looks amazing! As you arrive on the site you can see a lovely Chinese style construction with all sorts of antique Chinese items."
• "This is best Chinese restaurant we have come across."
• "Super tasty and original Chinese food, many beautiful dishes, the manager is a super nice gentleman, always taking care of us."
• "Very traditional Chinese restaurant that offers pork bone and carrot broth and prawn crackers at the start and oranges at the end of an evening meal."
• "The décor of the restaurant has always been great, with a warm and inviting ambiance."
• "I love the decor and atmosphere - reminds of the restaurants I visited in China."
• "The restaurant decor is very traditional and a bit wear out but seating is still comfortable."

Cons:

• "The overall experience was not pleasant."
• "The food was mediocre at best."
• "AWFUL CUSTOMER SERVICE …………..If it was possible to rate them zero, I would."
• "A vast almost cavernous Chinese themed spot with swathes of empty tables... awfully rude waiters and poor service."
• "Atmosphere was a bit tired but setting (building from outside is nice)."
• "Screen with holes were used for social distancing between tables in the middle row which doesn't give proper protection."
• "Place was dirty, food was bad quality."

Value for Money

Pros:

• "Good food - tad pricey for being an out-of-Central-London restaurant."
• "Price is reasonable and value for money."
• "Food is reasonably priced."
• "Good value for money? Only if you're craving dim sum."
• "Really good dimsum and as it's not central London, slightly cheaper."
• "Great food. Plenty of parking. Great for grocery shopping afterwards in the shop afterwards. reasonable prices."
• "Good service and cheaper than the main restaurant."

Cons:

• "They have removed their Dim Sum from Deliveroo and Uber eats meaning you have to make a £40 minimum order of dim sum on their website which has limited dim sum dishes with many grilled and fried dim sum not available."
• "The prices have jumped substantially."
• "Worst thing is they charge 12.5% compulsory service which I don't think they deserve to."
• "GOT CHARGED 2.30 FOR A COKE..WHEN THE PRICE WAS ONLY 1.70."
• "Food is over priced I would rather order a take away."
• "It is a little expensive but the portions are good, ingredients and hygiene are trustworthy."
• "We still paid for 10% SC nonetheless."