Plum Valley Reviews Summary

Price

Pros:

• "The pricing was fairly reasonable as well so I would highly suggest this place."
• "It’s got good prices and is well located in Chinatown."
• "I thought the price was good too."
• "Price was reasonable but service was bad."
• "The lunch one is super amazing value (full belly and under £35 for 2) and everything that I've tried so far are tasty."
• "The price is very affordable too!"
• "For dinner, £21 each for three people with three mains, rice and tea. I think the price is fairly typical for London."

Cons:

• "I don't think £ 23+ for one person was a good buy this time."
• "I think it's a tad expensive despite its location."
• "Food is nice but can be considered expensive."
• "Prices are way too high for that service and food level."
• "Prices are a bit higher than average dim sum restaurants on the same street."
• "Very overpriced from standard dim sum."
• "Way too pricey and there are definitely better places, with better service and better food!"

Service

Pros:

• "The service was quick enough."
• "Service was fairly quick and the food was delicious."
• "Staff always attentive."
• "Very busy so service isn’t quick but the staff are kind and attentive."
• "Service was attentive and quick and the food was absolutely wonderful."
• "The waiting staff is prompt and polite."
• "Staff very polite and friendly."

Cons:

• "The service is really bad."
• "Service wasn't great, our food came out at random intervals and it was warm, not hot."
• "When we were served our food, the waitress just threw our food on our table and completely ignored us again."
• "Rude staff, horrible service. Don’t get scammed."
• "Service was next to none and wasn’t very welcoming."
• "Service was below par."
• "Service was terrible and we still payed."

Food Quality

Pros:

• "The ribs were excellent. Meaty, flakey and in abundance with a sauce which was a bit of everything and not too much of anything."
• "The Cripsy Grilled Eel Cheong Fun was such a pleasant surprise and I loved it so much I ordered a second plate."
• "Everything came out hot and the food tasted so fresh."
• "Food was good tasting."
• "Great place to eat in London's China Town! Lots of tasty dishes."
• "Food is absolutely exceptional."
• "The interiors are elegant, service is fast and efficient and the food is delicious and served nicely."

Cons:

• "It was rather blend and the noodles were stuck together."
• "The Malaysian chicken curry for the main, you honestly would have thought the chicken was cooked on a radiator then thrown into the washing machine before being covered in sauce, awful texture and flavour."
• "The crab and garlic shredded chicken was revolting, it was not even a crispy batter, it was laced with some sort of weird powder which left an almost bitter like taste in your mouth."
• "The tofu with crab meat was gross. The tofu was not firm and the crab meat was some kind of slimy clear colour liquid."
• "The food was nothing special and very over priced, quite bland and not very flavoursome as described."
• "The chicken was disappointing as it tasted old and had clearly been premade for a while, resulting in a dry texture."
• "Food was average and didn’t justify the price."

Ambiance

Pros:

• "Decor on the ground floor is definitely the best and outdoor seating with heat lamps are great for soaking up the vibe of the area."
• "The atmosphere downstairs was lively."
• "The restaurant has multifloors & ample seating. Very clean and nice decor."
• "Loved sitting outside in the hustle and bustle of China Town although it was quite a basic, cramped setup similar to most of their neighbouring restaurants."
• "The atmosphere was probably some of the best in Chinatown, London."
• "Very nice interior, tasty dim sum, and above average service."
• "Cosy restaurant for friends and family in the heart of London Chinatown."

Cons:

• "Table at the door made us freeze inside."
• "There was a 45 minute gap between our first plate arriving and the final plate."
• "The plate I got served as per pictures was dirty which was off putting."
• "The area we sat was a bit crowded and so close to other people that we barely had room to move."
• "We were seated outside on a rickety uneven table."
• "You can hear the top floor karaoke down the stairs which isn't great."
• "The restaurant was a bit cramp I felt like I was out for dinner with the tables next to us as we were so close together."