Feng Shui Inn Reviews Summary

Service

Pros:

• "The service was great and it did not take long to get our food at all."
• "The service is good here, the person serving us was friendly and chatty."
• "The waiters were very kind."
• "The service also did not go unnoticed, the servers were very kind and helpful, and they were more than willing to help out whenever we needed them."
• "All very polite, efficient service in nice location with Chinese New Year theme."
• "The staff were incredibly friendly and attentive, making us feel right at home."
• "The service here is as lovely as the food."

Cons:

• "They are rude beyond every imagination... they pushed us to order quickly even before getting the menu on the table."
• "Well, hard to communicate with the crew as they dont speak and talk english well."
• "Getting the waitress attention was hard so I had to wait extra +30min."
• "The service we received here today was disgusting."
• "The service was horrible, we weren’t treated like valued customers more like piggy banks."
• "I have never seen such a thigh stuff and very very rude waiters I'm my life."
• "The service was absolutely appalling."

Food Quality

Pros:

• "The food was really good, I really enjoyed my pork ramen."
• "Had a wonderful al fresco hot pot experience here on restaurant reopening day."
• "The food was value for money and would go again. All very tasty!"
• "Great variety of Cantonese Chinese Food. We tried the duck and it was excellent."
• "Quality Chinese food producing here, fresh and nice."
• "All of the food was extremely delicious and the dumplings were one of the best I have ever had."
• "The food was perfectly cooked, full of flavour with lovely soft chicken."

Cons:

• "The quality of the food was just average."
• "Other dishes are all not tasty at all."
• "The food: chow mein was not fresh and the noodles were dry and too oily."
• "Special fried rice was completely tastless."
• "The chicken satay was so tough we couldn't get it off the stick, let alone chew it."
• "Dry food, expensive for what they bring you."
• "Shuizu Pork (£20) tasted like it was made in toilet water."

Price

Pros:

• "Very good value for money and there is a karaoke room to rent as well."
• "Visited Feng Shui Inn a few times over the years and it has quality maintained each time."
• "We got split hotpot half spicy half bone marrow with 6 large dishes of items to dip in for just 34.80."

Cons:

• "The ‘fried pak choi’ sells £11.80. It’s just a cheap dish and not suppose to be that expensive."
• "The food was not great for the price."
• "TINY portions, HIGH prices, in fact twice the price of local alternative in dim sum."
• "Portions were small and refills for the pancakes were ridiculously expensive."
• "The portions are incredibly small compared to the prices."
• "Half duck for 27 pounds is expensive and cold."
• "Quite expensive and sides were similar pricing to that of a main course."

Cleanliness

Pros:

• "Stumbled upon this place, looking for dim sum for lunch. Absolutely wonderful! Huge selection, melt in the mouth and simple, clean surroundings."

Cons:

• "Also the toilets where really dirty. Toilet paper would be at the floor, sink was blocked and there were urine on the floor."
• "The toilet was also dirty, so dirty like they didnt clean their toilet to be ready for next customers."
• "Toilets dirty with toilet paper everywhere."
• "Plates were dirty .....dried crud and grease underneath every single plate."
• "Went there for dim sum. Halfway through our meal we found two live cockroaches crawling."

Atmosphere

Pros:

• "What set this place apart was its fantastic outdoor seating arrangement, which allowed us to soak in the vibrant atmosphere of China Town."
• "A nice cosy section away from the crowds."
• "The atmosphere was nice and quaint."
• "It was refreshing to be able just to walk in and get a table at a restaurant in Central London."
• "Nice staff and atmosphere to add."

Cons:

• "There was also no music, very long tables and you can hear all the details conversions of people next to you."
• "The atmosphere in the restaurant is not the best and the tables are quite small."
• "Awful food. We were sat downstairs in a cold, over lit basement and all the food came cold."