Address: Birmingham Rd, Walsall, WS5 3JP, United Kingdom
Phone: +441213477408
Rating: 4.2
based on 232 reviews.
Atmosphere & Environment
Pros:
"I loved the atmosphere."
"Lovely atmosphere with incredibly friendly staff."
"The pub is lovely inside, great atmosphere and lighting, very cosy."
"Good atmosphere, nice seating area outside but device at the bar very slow."
"Lovely atmosphere and the smell of mulled wine was amazing."
"It has a nice relaxed atmosphere and is good for a quite drink or for family occasions."
"Nice relaxing atmosphere and the smell of wood burning on the fire."
Cons:
"Looks like this quiet place is becoming more like a sports bar... Not gd considering ember inns have got the buying power compare to the small privately owned bars near by."
"Tables are very close to other guests so conversations may not be private."
"It is a lovely place, generally, but seems very dark around the lower areas where there are no windows."
"Typical pub/ diner, decor in my mind was unimaginitive."
Service & Staff
Pros:
"We had a few waiters/waitresses across the evening, they were all great."
"The staff were excellent and offered another meal or refund and gave me a drink."
"Lauren and Sarah couldn't do enough for us, brilliant service."
"All the staff were so friendly & helpful making my father's special day a day to remember."
"Staff very attentive and efficient."
"Staff were so attentive and food excellent."
"The staff were welcoming and friendly. Nothing too much trouble."
Cons:
"No apology for service. Very dismissive of our complaints."
"The manager seemed inexperienced and incompetent and lacked any sort of empathy for the party."
"Customer service from a barmaid was very poor/unprofessional."
"Staff where friendly but very rude when came to serving us drinks."
"Staff not enough of them all very busy not having time to make a customer feel valued."
"The lady who served us could have had more of a smile on her face, as she made us feel unwelcome."
"Service was very poor and slow."
Food Quality & Taste
Pros:
"Had a great meal for a good price."
"For Sunday dinners, this is the place! The food is gorgeous."
"The chicken was very nice and juicy and the sauce complimented it well."
"Had the Vegan Wellington tonight, all the vegetables were cooked to perfection."
"The chicken wings was divine as we had this for starter and the main was also presented well."
"Food was great (ribs and sticky toffee pud and custard for dessert)."
"Food was 10/10, I really couldn’t fault it."
Cons:
"However, we had the same meals as Friday and the portions was a lot smaller for the same price we where disappointed."
"Enjoyed Main Meal though left peas as they were hard."
"The steak with garlic prawn upgrade left alot to be desired."
"Not happy took food back as bap was soggy and not crispy chicken was fatty and didn't taste right."
"The feta in the salad didn't taste like feta."
"Food was just terrible. They sent me dried ribs no sauce nothing had to send it back to the kitchen as order a fresh one."
"The food was awful, overcooked and the chips were the scraps left at the end of a bag of frozen chips."
Value for Money
Pros:
"Prices are very reasonable."
"Had a 3 course meal (steak was lovely) for £12.75... delicious can't get a burger in the Harvester for that."
"I was pleasantly surprised at what I felt was excellent value."
"The price was very good as well 10/10."
"It was definitely value for money 💰, great portions of food."
"The food was fantastic, not to mention great value for money."
"The meal deals was great value too we will all be eating at The Bell very soon."
Cons:
"A little portion of mash cost over £3.00 extra(disgraceful)."
"it was 3.10 for a small bottle of coke which seems expensive."
"The food was decent but it was expensive for what it was, don't order the chips as a side outrageously priced."
"Prices seen to go up every time you make a visit."
"I had a problem, I had an offer of a free bottle of prosecco because it's my birthday however the system would not let your staff member give me the bottle because they are cheaper on a Friday, this makes no sense and I lose out because your prosecco is cheaper? Needs sorting."