Ginger & White Reviews Summary

Coffee Quality

Pros:

• "Most importantly their coffee is exceptionally good- very strong and freshly brewed- just the way I like it."
• "Needless to say they make a tantalizing coffee and an awesome flat white."
• "Best coffee in the area by far! They use Square Mile beans."
• "Coffee and cappuccinos are a delight."
• "I am a coffee obsessive, a total nut. These guys are consistently right up there in my opinion as the best coffee in London."
• "Most importantly, the actual coffee quality and taste is great!"
• "Great coffee, tried both piccolo and a flat white."

Cons:

• "Coffee was ok but not great."
• "But I didn’t enjoy my coffee it was bitter."
• "Cappuccino tasted like flat white, latte was rather cortado, also almond milk was not properly mixed to it flocked."
• "I've had coffee here multiple times and have always been disappointed."
• "15 min wait for Hot Chocolate and Flat White. Coffee was luke warm."
• "Very average smoked salmon bagel and odd tasting iced coffee."
• "The much-touted poached eggs turned out to be bland and devoid of the expected flavor."

Service

Pros:

• "Staff very good, professional with fun and inclusive."
• "Very friendly staff too, what's not to like?"
• "The servers were really friendly and efficient."
• "service was exceptional."
• "service was very friendly."
• "Customer service is 10/10... No complaints and the food is really good."
• "The staff is also incredibly kind."

Cons:

• "The staff are a shambles. Sorry to say, but it’s amateur hour. Literally headless chickens."
• "Our first impression was marred by the unwelcoming attitude of the staff."
• "the staff was not helpful."
• "Very long wait for service especially when seeing the table over, who sat after us, get their order in, drinks, food, and finish eating, all before we saw any sign of our order."
• "Don't ever come to this place. They messed up my order and it's so dumb because they already places fork and knives on my table but my food didn't come for like 20minutes."
• "It was very difficult to get seated and the staff was very unhelpful."
• "The food is nice but the service is really terrible."

Ambiance

Pros:

• "Small and very cosy this cafe is just the right place to have your morning coffee."
• "Very cosy, very warm feeling."
• "One of my favorite places in London."
• "This is why we love the parts of London that we frequent, it gives a feeling that life is good and combines the urban city life with a warm village feeling in the country."
• "cosy independent cafe with a villagy feel to it."
• "It’s light, bright and breezy. Some might say the inside is cramped. We say cozy."
• "On a side street in busy Hampstead, the cozy couches and communal tables are the coziest spot in town."

Cons:

• "Very small though so often hard to find a seat."
• "Coffee was fantastic but there is very little room to manoeuvre inside the venue."
• "Inside can feel a little cramped but if that's no bother then enjoy taking a break inside."
• "Coffee shop can be too crowded because it's quite small."
• "The staff overfilled the cafe and social distancing was impossible."
• "Cute brunch place but super crowded on weekends."
• "Downside is the size of the place... Yet it can be cosy when not visiting at a busy time."

Food Quality

Pros:

• "Love both breakfast, cakes and lunch specials here."
• "The baked goods are so delicious! There's a few unique ones that stand out from the crowd too."
• "Simple food can be excellent and should not be underrated."
• "They offer tasty, well seasoned, hearty breakfast items ranging from shakshouka to melty tuna sandwiches."
• "Great choices of eggs, cakes."
• "Everything on the breakfast menu is fresh and tasty."
• "The food here is lovely. Would have given it a 5th star but the service can sometimes be a little slow. Expect a queue at the weekends. Worth the wait though."

Cons:

• "Such basic brunch. Completely underwhelming."
• "To make matters worse, the bread was burnt and hard, making it a real challenge to eat."
• "The soup of the week was tasteless, not blended properly."
• "Food is not 'Amazing' but it’s a nice little haunt out of the way of traffic."
• "The food was okay however a bit expensive."
• "Was slightly disappointed with the food. I ordered eggs benedict, essentially bacon with 2 poached eggs on bread which I could've made at home for a third of the price."
• "The much-touted poached eggs turned out to be bland and devoid of the expected flavor."

Value for Money

Pros:

• "It's expensive for a fish finger sandwich, but it's like bottled nostalgia."
• "Ginger & White is somewhat expensive, but I would say worth it."
• "The price point is medium-higher end however worth paying for bearing in mind the location and because food and drinks were of a high standard."
• "Everything is yummy."
• "The baked goods are a treat."
• "They have a great outdoor seating area and the staff are always very friendly. helpful and will find you a place no matter how crowded."
• "Lovely friendly staff, excellent coffee, and really tasty food."

Cons:

• "I found the 5sh£ way too expensive for a salmon sandwich bread."
• "Delicious coffee, but I had to wait for it more than 20 minutes. Eventually, it was served lukewarm. Long waiting time for food as well. Service not efficient, even unfriendly. Unstable WiFi. And in the end, rather expensive."
• "The menu said £4.9 for a cold drink, was drinking it in my table, relaxed, the waitress comes over with the card reader asking me to pay £5.6 including the service I wasn’t even consulted before, neither was I informed about the service charge in the menu."
• "Long wait for sandwiches although apologised to the sandwich was nice but not worth over £8."
• "They add 10% service charge on the bill, never had service added from a cafe before."
• "Brunch was priced a bit high and wasn’t really anything special."
• "Very average food and high prices. My frittata was served without the salad it comes with on the menu and the waiter did not even apologise for it."