Notes Coffee Roasters & Bar | Kings Cross Reviews Summary

Service

Pros:

• "Staff were very helpful, and it was one of the few places which had availability in their outdoor seating area."
• "Visited today on a lunch break from the office and had an amazing lunch. The chai latte and avo toast is to die for !! Thank you to Giuseppe and the team at notes pancras square, great service and hospitality!!"
• "The staff went above and beyond to make sure everyone had a drink at all times (either alcoholic of non-alcoholic), had food nearby and were generally happy."
• "Friendly staff thanks guys 🙏🏻."
• "Excellent smooth coffee that is delivery by friendly staff."
• "Fab service and such lovely staff."
• "The staff are so friendly and coffee and teas great."

Cons:

• "Expensive coffee shop with rather rude staff that prefers chatting loudly with each other instead of concentrating on the customer."
• "Rather brusque service. I was sat waiting to order and the waitress asked if I needed help ordering and when I started replying she interrupted and said to use the QR code."
• "Avoid! Been here 3 times and service is terrible!"
• "No one's driving this boat. At my arrival, no one acknowledged me despite the fact I was in front of the counter."
• "Ignored and simply left to stare into oblivion. Staff were not even engaging or apologetic."
• "We tried to book a table in advance but they don't seem to answer the phone here or respond to emails promptly!"
• "The service was poor- disinterested waitress unable to give recommendations on items, very slow and you ended up mostly having to serve yourself."

Coffee Quality

Pros:

• "I prefer the taste of Notes’ capo slightly more than the others tho..."
• "Good coffee, good cakes."
• "Great tasting and brewed coffee. Their own roasters is nearby. Coffee always tastes fresh and milk foaming is done perfectly."
• "Love the latte here. Strong smooth and creamy."
• "The coffees are made properly to ensure quality every time. Worth the premium in my opinion."
• "Our soy latte and cappuccino tasted perfectly."
• "The traditional cappuccino was amazing, very close to what a proper italian cappuccino is like."

Cons:

• "Really overpriced coffee and undrinkable."
• "The cappuccino was made as latte with way too much milk and watery coffee."
• "Simply awful attempt at a dry cappuccino though. Wetter than an otters pocket, more like a latte."
• "Ordered a double espresso to go. Coffee was terrible- acidic and extremely bitter."
• "Mocha was decent but abit to milky, couldn't really taste the coffee or any sweetness."
• "Coffee and tea both really unpleasant."
• "The coffee itself doesn’t taste good, tastes bad quality band way too much syrup was added and the syrup also tasted super artificial."

Ambience & Location

Pros:

• "Super handy spot to sit and work."
• "Sat inside on the mezzanine for evening drinks. Good atmosphere, not too loud or with oppressive music."
• "Great Ambience and lovely staff."
• "Great little coffee shop just tucked around the back of Kings Cross."
• "Amazing place,cosy with very nice atmosphere and music."
• "Lovely calm outdoor picturesque area and a perfect place to escape the craziness and bustle of st Pancras station. On the weekend it’s heavenly to sit by the running water and relax and enjoy their great coffee!"
• "The cafe has a cosy and private atmosphere upstairs and an el fresco feeling on offer outdoors."

Cons:

• "The place is really nice and it could do much better if the stuff cared about customers at all."
• "There is not much space inside, so it can be hard to get a table sometimes."
• "It was extremely hard to find a place to sit. Even inside, it’s FREEZING."
• "The music is so loud and the atmosphere so chaotic that it makes concentrating incredibly difficult."
• "Notes Kings Cross provides non-accessible customer toilet facilities."
• "I've never been to a coffee shop with such an annoying and uncomfortable atmosphere."
• "The team seems unhappy."

Value for Money

Pros:

• "Lots of seating, reasonable prices – particularly for Kings Cross. Ordered a 125ml glass of prosecco (£6.20) and tomato bruschetta (£6.50, 4 slices)."
• "Matcha latte was very good, however could be mixed better near the bottom as it was a little powdery."
• "Decent options for vegans; I just hope it's blood-free avo!"
• "The only good was the Prosecco."
• "Lovely coffee bar, feels more exclusive than the other 'chains' - much prefer to spend money here than with them."
• "Cafe in a very nice area with plenty of outdoor seating for the summer. The pastries are nice and the coffee is good."
• "Really lovely cute coffee shop with a mezzanine and outdoor seating."

Cons:

• "I had a cappuccino and a pain au chocolat - i received my pastry and immediately noticed it was stale, rubbery."
• "Poor service from Notes, and any customers be ware of hidden service charges."
• "The cappuccino was made as latte with way too much milk and watery coffee."
• "Overpriced, time limited internet use (30mins), and I kept being asked if I was planning on staying because people were queuing for the table."
• "Considering a coffee and a cake were at the top end of what I'm prepared pay, I expect a more welcoming atmosphere."
• "I paid £3.20 for a tiny cup of mocha (to take away) and expected it to be perfect, but unfortunately it was very average."
• "Wow, I know it's London and pricey but a single Hendricks Gin and small tonic water, ice, pint of none premium make lager £21.90."