Shades Hair Studio Primrose Hill Reviews Summary

Category: Hair salon London

Address: 2 Erskine Rd, London, NW3 3AJ, United Kingdom

Phone: +442074833614

Rating: 4.8
based on 144 reviews.

Stylist Expertise

Pros:

  • "Klaudia was so happy with how kind she was through the whole process."
  • "Sam at Shades for the most beautiful haircut and style."
  • "Nico hit the brief perfectly. 10/10 service and the best balayage I have ever had!"
  • "Nico, thank you so much for my fantastic highlights and beautiful hair cut!"
  • "After trying countless places for good men’s haircut, I am glad I found Shades Hair Studio."
  • "Bella and Corine were really nice, they understood my needs and how I wanted my hair."

Cons:

  • "The hair cut was probably one of the worst I've ever had."
  • "Ruined wedding hair, refund refused."

Customer Service

Pros:

  • "Very happy with it and how it stayed the whole day!"
  • "Lovely and friendly team."
  • "Nico and the team really cares about people."
  • "Nico isn’t only my hair stylist but he become a friend."
  • "Nico was also very nice at the counter as I had a problem with the payment."

Cons:

  • "There were longer wait times between the different stages of my appointment."
  • "Missed an appointment due to illness and was charged Β£50 for it, without any prior warning."

Salon Atmosphere

Pros:

  • "Great salon πŸ’‡β€β™€οΈ Nico, thank you so much for my fantastic highlights and beautiful hair cut!"
  • "This is the best place hands down to get your stuff done."
  • "An amazing place to visit, full of professionals ready to help, advise and guide."
  • "Super friendly salon. Loved it!"
  • "A great hair salon. No frills, but really good."

Cons:

  • "Horrific. Worst experience I've ever had with a hairdresser."
  • "Terrible. They didn’t do what I asked and made my hair too light."

Quality of Hair Treatment

Pros:

  • "The best balayage I have ever had!"
  • "Fantastic highlights and beautiful hair cut."
  • "I have never had highlights or colour applied before but I was impressed."
  • "These extensions are so light and seamless."
  • "The colour came out good and lasted quite well."

Cons:

  • "Bright neon salon lights had disguised the fact my hair had simply been covered in bleach."
  • "Ended up with one side more blonde than the other side."

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