"The atmosphere in this place is amazing, all the staff are so friendly and lovely."
"As a person that's adverse to hairdressing shop's noise, I really love this place for the calming and not-too-loud atmosphere."
"The ambience of this establishment is second to none!!!! The polite gesture as you enter makes you feel relaxed and comfortable straight away."
"Very comfortable environment and Yada, I believe her name was, sorry if that's incorrect! She was a lovely lady and made my daughter feel safe."
"I am so impressed with this shop. They are professional, really friendly and knowledgeable."
Cons:
"The service at Hair by Shervon was of a high standard and she was very kind and respectful."
"I looked forward to getting my hair done at this Salon as it looked so comfortable but was left highly disappointed."
"Worst Afro-Caribbean salon I've been to. Want to be disrespected, intimidated & not get what you paid for? Then look no further."
"Really disappointed to have to wait for more than an hour after the appointment time for treatment service to start."
"I visited Hair By Shervon on Saturday and I had to wait for two plus hours before being seen."
Quality of Hair Services
Pros:
"Shervon has the ability of turning your bad hair day into a work of art!!! She is diligent with her craft."
"I always receive quality consistent service. She provides such a calm, luxurious experience every time you visit her salon."
"It's a fair price for the professionalism and success when creating the exact style you want and ask for."
"I love this place. Salon is clean and very aesthetic. Your hair will look lovely and most importantly be healthy."
"Amazing bridal hair experience with the owner Shervon! She was attentive to my bridal ideas and styles."
Cons:
"I paid £115 for my 9-year-old daughter to get her hair braided at Hair By Shervon and it was an absolute mess!!"
"AVOID AT ALL COST!!!! I had a ‘silk press’ which was basically just straightening my hair nothing else was done to it."
"The end result was shoddy and the braids came out the next day which was disappointing for the price."
"I went here for a root relaxer and although the actual treatment was fine and the customer service seemed to be good, I could feel a slight tingle on my neck but didn't think anything of it."
"I really wanted to love this salon. Unfortunately, not all her stylists can. I have very soft fine 4C hair."
Staff Professionalism and Expertise
Pros:
"Shervon, an absolute professional who takes great pride in her work and gives the best advice to suit your needs."
"Every employee at Hair by Shervon is highly skilled to tend to any hair type."
"I’ve been coming here for years, what an amazing team, highly experienced, talented and friendly staff."
"On arrival, Lily was very helpful and made me feel relaxed straight away."
"Davinia was amazing. She made me feel so welcome and comfortable. I had a treatment, trim, and styling."
Cons:
"The service was nothing special. My daughter then was charged £90 - total rip-off merchants."
"The staff are not as skilled as the price suggests for this level of salon."
"I went in for just a trim and said to keep the length the same all over, but I was given these horrible layers."
"The service I received was shocking. The finish of my hair was terrible, and I had to go home and finish my hair myself."
"I’ve had bad experiences in the past with hair salons but I can say this is one of the best experiences I’ve had at a salon for a few years."