E5 Bakehouse Reviews Summary

Staff and Service

Pros:

• "The staff is very welcoming and helpful."
• "Service was quick for my collection order, despite quite a large queue for non-collection items."
• "Friendly staff and service. The food is delicious and served very quickly."
• "The staff is always so friendly and sweet as well."
• "Staff were approachable, welcoming and helpful."
• "Really phenomenal bread and a helpful friendly staff."
• "Staff is super friendly & sitting here sipping a cappuccino watching those guys work at the back could really become a habit."

Cons:

• "Good coffee, great pastries. Shame the staff are a bit rude/aloof."
• "The worst thing about this cafe is the staff who have an unfriendly vibe and seem to try to repel customers in order to reduce the work they have to do."
• "Service is efficient, but a little cold and unsmiling for people who are in hospitality."
• "Staff is consistently quite rude, acting as if they are doing you a favor."
• "And don't expect the staff to be helpful, even if the place is basically empty."
• "The staff are super rude, and there is better bread places nearby."
• "The staff are always rude and unfriendly."

Food and Beverages

Pros:

• "Quality coffees and friendly staff."
• "Excellent food, whatever you order, takeaway or sit-down in the cafe. Decent prices, friendly enough service."
• "Had the best lunch of my life today, fresh moist sourdough with pickles and cheese, and a gorgeous soup with cream."
• "Such a fun find near London Fields! Great atmosphere, friendly staff and most importantly - DELICIOUS food."
• "They have delicious breads, pastries and prepared snacks/small plates."
• "Amazing selection of breads made to perfection! My favourite is the raisin and walnut and also the rugbrod."
• "The pastries are excellent but the star of the show is the sourdough. Great crumb, taste and texture."

Cons:

• "Coffee taste ok, however, I paid over £3 for a glass with full with ice and the smallest coffee I have ever had, super disappointing."
• "Pastries were tasty but very expensive."
• "I’ve been loyal to this place since moving to the area 5 years ago. But over the last 6-12 months the quality has become increasingly worse and the prices have gone up."
• "Their croissants are amazing - although they are more dense as if whole-wheat flour was used."
• "The oat milk curdled a little and the drink tasted sour."
• "Guys, i'm not used to make bad reviews but believe me when I tell you that coffee is undrinkable."
• "The bread was hard and old. Was expecting a better loaf especially with the price tag."

Atmosphere and Location

Pros:

• "A very cool and uniquely large bakery (for London, that is), with plenty of space to sit down."
• "The bakery itself is light, cool and huge, given that most arches can be dark and cramped."
• "This place is so peaceful and has such a good vibe."
• "Family and dog friendly bakery brunch spot that serves well crafted pastries and balanced coffees. Conveniently located minutes away from the overground station and London fields park."
• "Great spot in London Fields."
• "One of our favourite bakeries in London! Great atmosphere and big space being located under the viaducts at London Fields."
• "Dine in atmosphere is also super nice, lots of natural light, you get see people making bread and they’ve got a nice patio tucked away in the back."

Cons:

• "Rammed at the weekend and no longer worth waiting for."
• "It’s becoming increasingly difficult to enjoy some space / quiet."
• "The space for sitting and eating is quite small, and there can be a queue."
• "More of a Kindergarten than a cafe."
• "It does get busy on the weekend and the food does take awhile (30-45 minutes I’d say - but coffee did come after 10-15.. a little slow but..)"
• "But what’s up with letting people cram up the space with their laptops?"
• "Now forced to partake in this ridiculous 'borrow a cup' system for takeaway coffee, which you have no option but to sign up for."

Value and Pricing

Pros:

• "Seems like such a steal for the quality of food."
• "The bread here is so good that you will never be happy eating bread from anywhere else ever again."
• "They serve great coffee and always welcome me with a smile."
• "It may seem a bit pricey, but you're definitely getting your money's worth with how stuffed full of filling they are."
• "Their bread is incredible - the Hackney Wild in particular is full of flavour."
• "You can clearly taste the quality of the produce in everything they make, my go-to is their Hackney Wild which is always spot on!"
• "Lovely outdoor space and nice atmosphere! Can get very busy and pricey- but a place that’s worth it."

Cons:

• "I paid £3 for a cup of ice with a dribble of coffee - takeaway."
• "Extremely rude staff with an attitude problem, overpriced cakes (£3.24 for a tiny slice) and coffee was mediocre."
• "Sadly the loaves are not as good quality as they used to be either."
• "IMO the bread and cakes are very overpriced and continue to increase in £ as E5 gets more popular."
• "Beautiful bread, albeit costs more than other similar bakeries."
• "Portions are now tiny and overpriced and feels like quality has gone down."
• "The Hackney Wild is incredible, but is definitely on the pricey end considering the fairly small size."

Sustainability and Community

Pros:

• "I also went on their sourdough making course - absolutely brilliant experience."
• "They even hold baking classes to help your sour d'oh become sourdough!"
• "They also offer bread baking courses."
• "Have also been impressed with their initiative to support refugees with training and to up-skill those who seek to learn."
• "E5 is serious about quality and sustainability."
• "Plus, great work regarding sustainability!"
• "Appreciate their ethos of low waste!"

Cons:

• "Queued up to only be told at the counter they no longer serve takeaway coffee without some reusable cup system they have going on."
• "Also, one thing I found a little ridiculous is the ‘Eco-cup policy’ you will get charged £4 extra if you don’t return the reusable cup within 7 days."
• "Next to train station and a park but don’t do takeaway unless you pay £8 for a reusable cup?"
• "They also don't provide take away cups, or slice the bread if you buy a loaf which I find very strange for a 'bakehouse'."
• "Now forced to partake in this ridiculous 'borrow a cup' system for takeaway coffee, which you have no option but to sign up for."
• "No effort was made to find a solution."
• "The staff that served me was very condescending when asked about allergens."