Oblique House of Nails Reviews Summary

Customer Service

Pros:

• "The staff are very friendly and extremely professional."
• "Can’t even explain how happy I am with the service and the applications was just brill."
• "Really happy with the results. The people working here are knowledgeable and make you feel relaxed and well taken care of."
• "Everyone who works there is so friendly."
• "What a great experience. The staff are lovely and welcoming and Angelo was fantastic."
• "Maria and Aika were both very professional, friendly and accommodating. They gave my mum and I advice on our nails and we are very happy with our manicures."
• "The staff at Oblique are very professional and very accommodating."

Cons:

• "I had the most horrible manicure experience in London ever."
• "I visited Oblique because my friend recommended that as a great salon to make a manicure. Unfortunately, the experience there was a disappointment to me."
• "I was shouted by the owner and was told to be patient?!"
• "I complained to the manager at NailBerry and she just laughed, saying 'she does that sometimes'."
• "It's a shame, in the past the service has been absolutely top notch, but I'm never coming back here again."
• "Poor quality service... no one reply to my mail for confirming my next booking."
• "The salon has the worst admin service imaginable. They NEVER pick up the phone."

Quality of Manicure/Pedicure

Pros:

• "The salon is clean and they use a sanitised nail kit for each client."
• "I have been here 3 times now for classic pedicure and am impressed with how meticulous the nail technicians are."
• "Equipment is clean, and is properly sterilised."
• "Gorgeous place! Best manicure pedicure i ever had!"
• "I had a pedicure with Varta and she was amazing. Varta is very attentive, and communicates so well."
• "Perfect manicure and great attention to detail."
• "The entire staff really takes their time on each service so you leave with a perfect mani/pedi and feel incredibly relaxed."

Cons:

• "Nail polish starred to crack and go off after 2 days."
• "The manicure itself was ok, no better than any Chinese shop on the street but twice more expensive."
• "Totally not worth the money."
• "Unfortunately the manicure lady ruined my nails within first 5 minutes."
• "Cut of cuticle not very accurate - was bleeding on some fingers."
• "The worst experience ever!!!! Manicure that costs me 52£ lasted less than a week."
• "The lady that did my manicure was very kind but completely messed up my nail shape."

Hygiene and Cleanliness

Pros:

• "Honestly the best and most hygienic (for me personally it’s extremely important) nail experience in London."
• "This by far is the best beauty place in london! Sterilised tools, amazing quality, well priced, cosy atmosphere!"
• "The quality and the level of manicure and pedicure in this salon is extremely high! Also the hygiene is high."

Cons:

• "The specialist was returning one and the same used dirty spatula back into the wax pot to take more wax."
• "They don't change waxing spatulas for bikini waxing during the procedure, i.e., they do 'double dipping'."

Value for Money

Pros:

• "The price was very reasonable, $31.50+tip, and the facility is small but clean."
• "They could easily charge 3 times the amount for the level of quality and service provided."

Cons:

• "It’s a rip off. £125."
• "Ridiculously over priced my wife came to home full of tears."
• "The only issue is that it is quite pricey compared to other places."