The Range, Croydon Reviews Summary

Product Selection and Variety

Pros:

• "They stock SO many things for the home and hobbies alike."
• "This place has a large selection of products, from just about every household item's you can imagine."
• "Very spacious store where you always find something which you actually need for home."
• "Not a patch on other Range stores. Downstairs is pretty good, plenty of stock."
• "I visit the Range quite often and have always found the staff very friendly and helpful."
• "The Range has a huge selection of homewares, decorating supplies, DIY stuff and a garden centre."
• "Everything under one roof!! I no right, I can't believe it as well, even an Iceland's food shop."
• "Great range of household and garden stuff on display."

Cons:

• "Good luck finding anything you are looking for here it looks like a jumble sale."
• "I found this store with many of the shelves empty, loads of boxes in the middle of the way."
• "Upstairs in furniture is an absolute mess. Boxes everywhere, hardly anything to view."
• "Only went in for bird seed and plants. Unfortunately, there were no bird seed."
• "I do not know what has happened to this store, it’s always a mess, pallets of stock and boxes everywhere."
• "Never seen a shop so messy it looks like a car boot sale in there."
• "Don't shop for too long or you will incur a £40 pcn."
• "I always end up facing rude staff at the checkout."

Pricing and Value

Pros:

• "Good prices and choices."
• "This particular store even has an Iceland branch within."
• "Very handy store with lots of home products to buy at very low price range."
• "So much great stuff here (and some tacky stuff), but on the whole, it's worth a visit."
• "The Range has a huge selection of homewares, decorating supplies, DIY stuff and a garden centre."
• "What I love most about The Range Croydon is the amazing prices."
• "Absolutely the worst place I’ve ever encountered. I ordered a kitchen bin, dustpan AND brush."
• "They have some lovely bits. Home decor, toiletries, seasonal items. I would definitely recommend The Range."

Cons:

• "Prices seems to be fair and reasonable too. Lots of stuff on the shopfloor."
• "The prices are reasonable and the store is clean and easy to navigate."
• "No snow globes we wanted.. no Santa's we wanted. Wanted to buy a mixer but only had rose gold."
• "I had to get my daughter out of her electric wheelchair to walk her through piles of furniture."
• "Absolutely the worst place I’ve ever encountered. I ordered a kitchen bin, dustpan AND brush."
• "I brought some discounted items to the till, including a plastic seed tray set and a pair of gardening gloves."
• "I do not know what has happened to this store, it’s always a mess, pallets of stock and boxes everywhere."
• "Generally clean and tidy with a wide range of different items."

Customer Service

Pros:

• "Very friendly people. Especially Katie, who suggested to me to find the right product that I need."
• "The staff at The Range Croydon are very friendly and helpful."
• "The staff are friendly and helpful and even advised that if we took a meal deal the bill would be cheaper."
• "Staff were lovely and very helpful."
• "I visit the Range quite often and have always found the staff very friendly and helpful."
• "I like going to the range as it has such a variety of things and they had lovely Easter bits."
• "The staff are quite helpful if you need them."
• "If you are looking for a one-stop shop for all your home and leisure needs, look no further than The Range Croydon."

Cons:

• "Went to buy a Christmas tree, the tree we wanted didn't have a label/product information."
• "Whilst I appreciate this is a big store and it’s inevitable to keep things in place, I felt this member of staff was being quite unreasonable and condescending."
• "There's an Iceland too, but the fact all the shelved items were in plastic storage boxes makes me think there is likely a pest control issue."
• "The Range likes to lure customers to bring things to the till that way? Why just they do not conduct business in an honest manner?"
• "I do not know what has happened to this store, it’s always a mess, pallets of stock and boxes everywhere."
• "Don't shop for too long or you will incur a £40 pcn."
• "I always end up facing rude staff at the checkout."
• "They refuse to make a bacon & cheese toasty."