Address: 7 Leicester Pl, London, WC2H 7BY, United Kingdom
Phone: +442074943654
Rating: 4.7
based on 481 reviews.
Membership and Pricing
Pros:
"Also, if you go regularly, their membership packages seem like excellent value."
"Membership is well worth the price if you want to consider that option."
"If you are based in London and go to the pictures often, the membership is definitely worth it with the £1 screenings being incredible treats."
"Members get weekly £1 viewings and there are special seasons / movie marathons."
"Get lifetime membership for healthy food and drink discounts..."
"You can become a member for £10, which lasts a year and this will give you discounts on tickets, food and drink."
"After that screening, I bought the annual membership and I'll get the lifetime one after."
Cons:
"Most of the films are £14 (£11 for members)! Even Picturehouse Central has much better price point even without membership."
"The only drawback to the PCC is that it's expensive at £14.00 per ticket, if you're not a member."
"Not worth the money at all - they even try to rip you off with a lifetime membership of £60 a year that will only give you a further discount of £2 on future purchases which would require you at least 30 trips here to benefit a little from it."
Staff and Service
Pros:
"Staff seemed very friendly and helpful."
"The staff are lovely and the snacks are good- I like getting a canned mix drink."
"Great friendly staff in my favourite Cinema in the UK."
"staff were so friendly and nothing was too much bother."
"The staff were very friendly and helpful. There's a good selection of drinks and the popcorn sizes are fairly generous."
"Brilliant cinema with great and cosy interior, the staff is very friendly."
"Staff are really friendly and welcoming."
Cons:
"People constantly on their phones and talking and coughing, ushers do nothing to sort it then people with over sized boilers sitting in front and talking and don't even have decency to acknowledge others, snobs.... Staff didn't care."
"Unfortunately the staff didn't really leave a good impression as they seemed too layed-back for me."
"left feeling astonished at how the cinema doesn't care about supporting, literally, the paying customers who are there to watch a film."
"I wish the staff would make an effort to keep this behaviour under control, as it's really off-putting."
"The staff at the front desk aren't the most friendly, I guess they could be described as having a tad bit of an attitude."
"A cinema with rude staff and no integrity!"
"But unfortunately we were about 5 mins late and the staff were so rude to me and my boyfriend, I tried to get popcorn from the bar downstairs as I saw a sign that said popcorn and I was rudely dismissed by the man behind the bar."
Atmosphere and Experience
Pros:
"A unique experience and escape from Leicester Square tourist central!"
"The place has an amazing vibe, fantastic film selection and patrons that love their film."
"Love this place. Amazingly varied film selection and the £1 membership films are a great treat."
"The atmosphere in the building was fantastic."
"Prince Charles is always good vibe. Proper film lovers, good laughs & great film selection."
"An extremely well curated and engaging selection of films old and new."
"Genuinely the best cinema in London."
Cons:
"I have been here twice, and unfortunately both times the experience was ruined by the audience."
"So if you are the kind of person who likes a quiet cinema to take a classic movie seriously, I would strongly recommend you think twice before booking tickets here."
"You will be annoyed (stepped on) by people who can't sit through a film and need to go out for a smoke/drink."
"But I’ve been three times now and each time my experience has been ruined by the audience."
"However that was not the case, and Halloween was also completely ruined in exactly the same way as Nosferatu: very very disrespectful audience who didn't take the movie seriously at all."
"Just a real shame that on both occasions the audience behaved in this way."
"Great venue ruined by consistently poorly-behaved audience."
Accessibility and Comfort
Pros:
"The downstairs screen is set out differently to cinema chains as there's a slight incline towards the screen, however this doesn't hinder the view at all."
"Comfy seats but limited leg room."
"Very comfortable and luxurious seating."
"Comfortable seats and a good view of the screen."
"Very comfortable leather seating, small capacity meaning there is minimal noise from other people watching, and not too far from the screen."
"Both screens are incredibly comfy."
"The cinema has a cosy and intimate atmosphere, with a classic cinema interior and comfortable seating."
Cons:
"the seats are a little uncomfortable, the popcorn a little old."
"The screen is small and is too high so you'll be looking up all the time wherever you are unless you're right as the back."
"Only downside is it seems pretty inaccessible if you are in a wheelchair, as both screens are either up or down a flight of stairs."
"The reason I've knocked a star off is that I'm quite short at 5ft2 (1.58m) and this makes viewing at the downstairs screen quite difficult because of the angle of the floor."
"The aisles are too close together. You have to stand up from your seat in order to let anyone walk past you."
"The seats are also too close together (very little leg room) which is annoying more than usual."
"No air conditioning so auditorium was uncomfortably hot, old and cramped seats with not enough legroom for a taller person."