Everyman Muswell Hill Reviews Summary

Seating Comfort

Pros:

• "Very comfy seats (with 2 seater sofa-like seats towards the back)."
• "The cinema seats are super comfy with the sofas (and pillows and blankets)."
• "Really great comfortable posh seating."
• "You get your own super comfy sofa with a bench for your feet."
• "The dual seats were comfortable and had adjoining tables for wine food, popcorn etc."
• "Very comfortable cinema."
• "Wonderfully comfortable, as every seat is a sofa."

Cons:

• "Seats are old too, no placed to have the (again expensive) drink and the small (and expensive) pop corn."
• "Screen 1 is horrible! There is absolutely no leg room between the seat rows."
• "The double sofas are too comfortable, be careful not to fall asleep!"
• "Seats are comfortable. But other than that not worth the extra price."
• "Comfy seating but absolutely freezing."
• "No one assists with seating (unlike the other everyman's)."
• "If you're sitting upstairs in the main screen, your view may be restricted a little by the balcony if you're in the front row."

Staff and Service

Pros:

• "The staff were all very helpful and friendly."
• "Extremely good and helpful staff."
• "Very friendly staff and very helpful in pointing us to the correct screen."
• "The team are incredibly hard working, have that care factor and deliver!"
• "Every time I go to the Everyman in Muswell Hill the staff are always attentive, friendly and incredibly welcoming."
• "The staff are unfailingly welcoming, cheery and helpful."
• "The staff were very polite and all seemed to be working really hard (great to see)."

Cons:

• "Front desk staff can be a bit cocky."
• "This staff member began pretty aggressively explaining to me why my food wasn't cold."
• "Regarding staff, too relaxed... Nobody knows what is going on."
• "There was nobody on the front desk, I had to go and find a member of staff to ask which theatre we were in."
• "Also there were crumbs all over the sofa i was sat on and a strong smell of ketchup from the table next to us. It was gross."
• "It was pretty evident they didn't want to be there & were incredibly blunt to us."
• "However some absolutely dismal (Naomi - extremely gloomy and unpleasant - needs training what customer service means)."

Food and Drink

Pros:

• "The food was fresh and taste good I also loved the cocktails."
• "Food very good and not bad prices."
• "They serve decent food and drink."
• "Food offering is great and who doesn’t love cocktail delivered to your seats!"
• "The food is amazing too - there isn’t a better cinema experience."
• "The shrimp and Avocado burger + buffalo fries are so amazing."
• "The food delicious."

Cons:

• "Food was pretty average but nice touch they deliver while the film is on."
• "The food is passable but can be improved."
• "There was hair in my ‘dirty fries’ and plastic in my hot dog !!"
• "The chips arrived cold."
• "The last 4 times I've been, my food/drink has been forgotten."
• "During the movie I waited 40 mins for a hotdog."
• "Then you order a beef dog and they bring it to you cold, probably that’s why they don’t call it hot dog."

Cinema Experience

Pros:

• "Overall I had a great experience and would highly recommend!"
• "A beautiful cinema in a grand grade 2 listed building."
• "Great atmosphere loved it, nice to see a cinema that has truly has improved the cinematic experience."
• "The interior of Screen 1 is absolutely stunning."
• "Great selection of films (indie to the common movies)."
• "Well worth arriving earlier than your film and exploring a wealth of memorabilia and an authentic, classic style decor."
• "The atmosphere and decor is perfect, it feels like a different world when you go in!"

Cons:

• "The room was very hot."
• "Too expensive and no access upstairs if you have a disability."
• "This was the WORST cinema experience in my whole life."
• "Really expensive."
• "The room itself is enormous which creates an echo which makes the film difficult to hear."
• "Also, the thing that scared me is that Screen 1 is totally no fire safe.In case of a fire, a lot of people will die for sure."
• "Big cinema venue but awfully run! Watched Kingsman last night and most of the cinema goers were on the brink of passing out due to the heat in screen five."

Accessibility and Cleanliness

Pros:

• "Facilities are always clean and had very comfortable sofa's, screens and food."
• "The cinema is kept very clean."
• "Very polite helpful staff."
• "The whole place is beautiful Art Deco style."
• "Reading other reviews it is obvious that they have missed one important element: this is an original 1930's cinema with a lot of original features."
• "The place is always spotless!"
• "The main thing is the fact it’s always spotlessly clean."

Cons:

• "And the toilets smell like the toilets at a bus station."
• "The toilets aren't sufficient, there's just a single disabled toilet for the men."
• "Accessibility is limited as some of the screens are upstairs and there is no lift."
• "Everyman Cinema Muswell Hill: when posh goes too far...they trick you with £5 'mixed' salty and sweet popcorn which consists of regular popcorn that they literally dump granulated sugar onto."
• "London already has hygiene issues and this place is encouraging you to not wash hands after going to the bathroom by mounting minuscule sinks with taps heading the wall."
• "For the love of god they need to sort out the mens toilet."
• "The toilets are very unhygienic."