Ninja Warrior UK Adventure (Sheffield) Reviews Summary

Facility Design and Equipment

Pros:

• "The addition of a new Ninja section with more balance and easier obstacles is a fantastic change."
• "Split into 2 sections- a very tough metal bars circuit and a second section with inflatable assault course/slides/football arena/jump platform/climbing wall perfect for children."
• "Great packs for the kids to have a momento of it, ninja warrior course for the older ones, younger kids can't reach all of it, but the inflatable Park is great fun for all ages."
• "There's an adult course, an inflatable course for kids, lots of bouncing and slides, and of course, the ninja warrior wall!"
• "Both course areas well maintained and manned with pleasant staff throughout."

Cons:

• "I think it would work better if there was a start and end line rather than a crazy free for all."
• "Most of the ninja course is too big for Small children. The only thing they can do is walk across a plank or a couple of swings."
• "The ninja obstacles are limited to monkey bars and a ramp to run up. Majority of it is bouncy castles."
• "This place has about as much to do with Ninja Warrior as an outdoor play area."

Staff and Customer Service

Pros:

• "The staff are fantastic and very helpful."
• "Taken to our party room by Matt who throughout our 2 hour stay was brilliant and helpful and couldn't do enough for us."
• "The staff were welcoming and informative, unfortunately we didn't stay as long as we'd hoped as my son became unwell - Emily was really kind."
• "Thank you in particular to out party host Taylor. You really really went above and beyond."

Cons:

• "Also staff must be allergic to answering the phone as I called 3 times and each occasion put the phone down on me."
• "It's an OK place to visit but my god the staff are absolutely miserable."
• "Staff are very bossy and inexperienced and insist on forcibly selling ninja socks which are very slippery."
• "Rude, unwelcoming, unfriendly staff! Just emailed a complaint so will wait to see if I get a reply!"

Cost and Value

Pros:

• "Price was fair and the kids loved it so overall would return."
• "Great way to spend an hour or two."
• "Great value for money."
• "Good value and well organised."

Cons:

• "Busy with children's parties, good music/atmosphere, expensive soft drinks so maybe bring a bottle of water yourself."
• "The staff was very helpful and informative and were very helpful to my grandchildren who are young. Youngest just old enough to use equipment."
• "You HAVE TO BUY THEIR SOCKS. Which is ridiculous, as we went prepared with proper jump socks for all 4 kids."
• "Far too busy and unorganised, my kids spent most of the session waiting to use equipment."

Cleanliness and Maintenance

Pros:

• "We saw that the staff fully cleaned the equipment from top to bottom between sessions."
• "All was clean and organised."
• "The venue was very clean."

Cons:

• "The place could also do with a clean as it was very dusty."
• "Something needs doing about the temperature, it needs to be much cooler."
• "Ive seen cleaner nightclub toilets than here."
• "The place was packed and not enough lockers, most of the inflatables had holes in them and in need of attention."

Safety and Accessibility

Pros:

• "It was very accessible through the automatic doors."
• "Another piece of advice make sure you get there at least 20 minutes before your booking as you have to answer questions & watch a safety video."
• "The staff are fantastic and the facilities were well look after and cleaned."

Cons:

• "As kids play centre it’s good but soon as you throw adults into the mix this place is a serious accident waiting to happen."
• "The venue had quite a few Children running in-between the obstacles when you was trying to do the challenges."
• "No covid passes were asked for and no visible cleaning considering how busy it was and the lack of masks."
• "Whole experience felt uncomfortable. No masks and no social distancing."