TK Maxx Reviews Summary

Product Variety and Selection

Pros:

• "TK Maxx has a huge selection of goods across several categories, including clothing, accessories, beauty products, home goods, and more."
• "Great deals on all top brands. Especially watches, handbags, clothes, and accessories."
• "You can find home accessories, clothes, and jewellery."
• "Whether you're looking for designer brands, cutting-edge clothing, or distinctive home goods, TK Maxx offers it all."
• "This store is far larger than your average TK Maxx store. It has a great home section but the beauty and skincare section was a tad small."
• "So much fun stock. I went in for a knife, TK Maxx always have good quality discounted kitchen supplies."
• "A big store with lots of items available for men, women and children."
• "Big store with a lot of variety of products! Prices are TK Maxx prices!"

Cons:

• "Used to come here for the amazing gold label bags section. It has now vanished."
• "Clothing sizes don't do justice as they seem to be just catering for slim people."
• "Came in today hoping to find some pretty Easter home wares, and there wasn't much on offer."
• "I didn't find much interesting stuff in any of the departments and I rarely leave TK Maxx's kitchen section empty handed."
• "This TK Maxx feels somewhat small compared to all other TK Maxx stores I have been to."
• "The shop have all famous things for less than half price, but I didn't see much big brands."
• "The home section wasn't much of a home section because they didn't really have chairs and couches like others that I have been to."
• "Everything you need. The only thing I would say to improve is: stop changing places all the time."

Store Layout and Organization

Pros:

• "The store is impeccably set up, making it simple to browse the wide range and find hidden gems."
• "Everything was in order of size (good) but some items didn’t match the hanger size."
• "Great store with great value and variety but one must practise patience when trying to navigate through the shop."
• "The store is well organised and not very messy compared to the Oxford Street TK Maxx."

Cons:

• "It can sometimes feel a bit like a jumble sale when you are shopping at TK Maxx."
• "Its too stuffed to be honest.. the bags and clothes racks at the entrance are so close to each other."
• "Aisles very narrow with stock blocking them. Baskets of discarded goods or stock left randomly in the way."
• "Always overcrowded, generally a mess and the range isn't as varied as other TKMaxx stores."
• "Over stocked and unorganized that time I went in."
• "Zero star...... I was on the queue for 15min waiting to get on the fitting room and every time than a men fitting room or female fitting room were free, the staff on charge of the fitting room, he will scream LADIES FIRST."
• "Jumble sale, so much stuff on the floors, racks too close together, to keep any social distance only one person can be in an Isle at once."
• "Normally love Tkmaxx stores. However, I found this store poorly laid out and difficult to navigate through."

Pricing and Bargains

Pros:

• "You will get big brand names at bargain prices."
• "Bargains bargains bargains if you take your time to look."
• "Cheap and effective. One of the best places for all in one clothing stores."
• "You can get some good quality items at reduced price in this shop."
• "Designer items for primark prices, well almost absolutely love this retail chain."
• "Great for a surprise treat but hit and miss if you're looking for something in particular."
• "It's hard not to like the madness of TK Maxx. The price you pay is a good one."
• "You can find everything at very cheap prices. Very good the underwear range for men plus home kitchen accessories and clothes."

Cons:

• "I would be a little wary of the pricing on some of the designer items. Yesterday I saw a jacket which I wanted to buy. It said that it's RRP was over £700 and was on sale for £300."
• "This store was OK some lovely unusual Christmas gifts. But watch the prices, they had a large window display of men's gifts for £10 or under picked a couple up and they were all marked up as £14.99 each."
• "I bought earphones today and when I opened them I discovered that they weren't new because the cord wasn't assembled right and the box was sealed with an aftermarket double sided tape."
• "They refused to honour the ticketed price, which is quite upsetting tbh."
• "Very long queues to pay anytime on the day."
• "Tk.MAXX was really big and great but they didn't really have good clothes or shoes."
• "Worst store I have been to. The queues are always ridiculous and the management are rude."
• "The sales staff are very reduced not much to see, but because this shop is already an outlet obviously the prices are cheap and a great brands."

Customer Service

Pros:

• "The employees at TK Maxx are helpful, approachable, and nice."
• "Staff who served me on the jewellery counter seemed nice and polite."
• "Never had any trouble with the staff and they always have plenty on the tills at busy moments of the day."
• "Thats a kind of a fashion department shop. Staff is super awesome. They enjoy the job and provide good customer service."

Cons:

• "AVOID. Awful customer service, the young guys there are extremely rude."
• "I had a terrible experience at this store today. I approached a sales assistant for some help who was very unprofessional and unhelpful and rude to me."
• "Staff are rude and have attitude, extremely unprofessional answers when help is required at cashier desk."
• "Management at this store need to know some of their staff is just nasty and ill-mannered with awful attitude."
• "Very rude and unhelpful staff(Manager, Asian with black hair guy saying he's the manager)."
• "The staff was very unfriendly. I was trying some shoes and in a very rude way they asked me to put them back."
• "I appreciate that the staff have to deal with a lot of inconsiderate, rude members of the public, but two of the three staff that I dealt with were real Rodney plonkers."
• "One lady security 6 feet she is crazy. She doesn't allow customers to select and buy. She just walk in between for no reason annoying everyone."