The Tiffany Blue Box Cafe at Harrods Reviews Summary

Menu Variety and Options

Pros:

• "I liked the fact that it's a set menu but with some variety of options for everyone to try and portions are unlimited."
• "When I asked for a different sandwich because I was pregnant, they directly changed it and brought a wide selection to choose from."
• "If you are a fan of Tiffany, it is definitely worth a visit! I am a vegetarian, and they adapted the sandwiches to my taste."
• "They prepped halal sandwiches for us and non-alcohol dessert."

Cons:

• "Opted for the 'gluten-free and vegan' version. Sandwiches were tasteless, felt like full of pickled vegetables, and the bread was mediocre."
• "The selection of vegetarian sandwiches was poor (4 choices of which two were the same just white/brown bread)."
• "The breakfast is not designed to cater for vegans in any way."

Service and Staff Attitude

Pros:

• "Service was also lovely and fast, hostess and wait staff were friendly and gave us some scones to go."
• "The staff were incredibly attentive and were often there to serve you for your needs before you had a chance to ask."
• "We were a party of 9 people, they were so professional and fast."
• "Staff was friendly and very quick with our order. He was so good and patient with us."

Cons:

• "Everything is beautiful but the hostess was rude and doesn’t care if you come from a far place or nearby!"
• "The waiting staff was friendly but seemed very busy looking busy."
• "Very nice place and lovely decorated. The staff was nice but you could tell it was all pretended."
• "The lady who served us removed my partner's teapot without explanation, leaving us feeling rushed."
• "The service sadly was the worst and did not perform to the expectation of the venue and the 'brand' experience you are paying for."
• "The whole afternoon tea was well presented. The staff were polite, engaged and attentive."
• "The waitress informed us that we have about 30 minutes to order more food. By the time we asked for more food and it was definitely not 30 minutes past, they informed us the afternoon tea had finished."
• "They welcomed us and congratulated us for our 5-year anniversary. That made us happy. It shows they take your notes or messages very seriously."

Food Quality and Taste

Pros:

• "The mini sandwiches were ok, but I loved the desserts honestly. Tea was better than the coffee in my opinion."
• "As for the food, it tasted delicious. I very much enjoyed the miniature cakes."
• "The sandwiches are so good, the scones are so good and the dessert was perfect."
• "Breakfast was very good, beautifully fresh, beautifully presented and utterly delicious!"
• "My experience here was 10/10. Pastries were delicious. The quality of the food and the service was worth every penny."
• "The sandwiches were delicious and so were the sweets."
• "The food was top quality. You can ask for unlimited sandwich refill and tea/coffee refill."
• "I have been to many different places before, including the Ritz Hotel, Cafe Royal, Selfridges, the Landmark Hotel, and others. The food was delicious and presented superbly."

Cons:

• "The food was not acceptable at all!! We received the fruit ball with old fruits, soaked in water from a night before, we couldn't enjoy it, the eggs plate came with a smell, eggs have no taste."
• "The sourdough bread was so crusty, not possible to cut by the knife. The croissants were a disaster!! Not fresh at all or poorly baked and chewy!"
• "I am an afternoon tea enthusiast and have been to all the best spots in London... their food is the worst so far. The scones felt as if they were days old."
• "The food quality was OK, nothing exceptional. I don't recommend the 'signature' crab cake, it's not in my top crab cakes."
• "Random thought: the silver hole on the ceiling is awkward and looks sloppy... doesn't cost much to put some art or effort on it."
• "The sandwiches were...just sandwiches, but gruyere & truffle beignet cheese fondue and quiche were very tasty."
• "The quality of the food was a bit underwhelming. Especially for the price. The sandwich with salmon looked pretty but the flavour was extremely citrussy and the texture dry."
• "The food was top quality. You can ask for unlimited sandwich refill and tea/coffee refill."

Ambiance and Environment

Pros:

• "To be honest, I am out of words to describe how amazing your Tiffany Afternoon Tea experience is!!! From the moment we stepped in, to the moment we left, the service and atmosphere was seamless and relaxing."
• "The atmosphere was lovely and the staff were so polite and friendly."
• "An intimate place with just enough tea selection not to make it too hard to choose."
• "The venue is small and really nicely fitted out. They really went for it on the Tiffany blue theme! Service was quick and efficient."
• "This is the second time I have attended your restaurant, and coincidently there is hair in my friends' food AGAIN."

Cons:

• "BUT the worst part is the atmosphere! When you think of Harrods you think grandeur and class. And when you think of Tiffany&Co you think even bigger! This was definitely a flop in terms of the size, comfort, and elegance of the café."
• "First of all, it's very disorganized. We had a reservation at 1 pm and we got served the sandwiches at 2 pm after watching every other table get served. This place is very small btw do not be fooled by the pictures."
• "While the food was ok, you need to be careful and understand this was not afternoon tea, it is breakfast with a pot of tea. The environment is absolutely horrendous, you feel like you are in an American diner."
• "The venue/cafe is lovely, in the beautiful Tiffany signature blue decor. It's located in Harrods, in Knightsbridge and that are attraction points the cafe is using to pull in customers. We were a group of 4 ladies, one with vegan dietary requirements."