Address: 27 Bell St, Reigate, RH2 0AD, United Kingdom
Phone: +442080545400
Rating: 4.4
based on 275 reviews.
Service
Pros:
"Kyle served me on the 25th October and the service he provided was fantastic, he was very attentive and helpful!"
"James who was our waiter and couldn’t do enough for us."
"Our waiter George was very attentive and made sure that we were given the vegan options throughout the meal after a few of us ordered vegan mains."
"Visited Bills as a large group of 20 for brunch and bearing in mind the number of us we could not have asked for better service from our waitress Alicia who was attentive and quick to cater for all our needs."
"Staff are brilliant, Sophie was lovely, friendly and very helpful."
"Brilliant food, excellent service, staff are very welcoming, knowledgeable and helpful the whole team made us feel special and Andrei went an extra mile to make our visit very special."
"Our server Emily did an absolutely fantastic job of making us feel welcome and providing us with anything that we needed."
Cons:
"SLOW! Service was very slow but friendly."
"Overall it was a poor experience, only made slightly better by the manager taking off the cost of the two inedible meals. We would not recommend to families."
"Staff shortage meant we had to wait for sometime to be served, and they did their best."
"Slow, inattentive and borderline rude service. Understaffed for the amount of customers."
"Minus 1 star due to we had to ask for the bill 3 times."
"After the mains, all staff just ignored us, decided to skip the dessert. And waited to pay the bill forever."
"The food was cold and took a long while to come, two other families arrived after us and were served before us."
Food Quality
Pros:
"Visited for a 40th Birthday Breakfast, lovely food and service was good."
"Delicious food that was served to us quickly and was very hot."
"The food was delicious and the service was very prompt."
"Food is always presented well and the taste is fantastic."
"The food quality is exceptional."
"The food was amazing, I ordered the big cheese burger and wow its was so tasty!"
"The food was absolutely delicious and some of the best I have ever tasted."
Cons:
"Not sure about the logic behind the choices on the Brunch menu and the Breakfast menu."
"I think a little on the expensive side for a burger."
"Pancakes were not good at all, quite dry. Bacon was so fatty and looked boiled, off putting to look at."
"Food served cold, no bursts of flavour, did not seem as fresh as it used to be."
"The breakfast were quite honestly quite poor - quite small considering the price, the mushrooms tasted somewhat funny, the eggs dripping in fat and the additional avocado had seen better days."
"Very disappointing breakfast. The seasoning on the potatoes and mushrooms was very odd and didnt have a nice flavour."
"Went in today on a Sunday, burger was over cooked and no taste at all, chips were really greasy seemed like its been deep fried twice."
Ambience
Pros:
"Cosy restaurant with lovely staff who were very attentive."
"Great ambience, lovely decor, really good service."
"Lovely place with a cosy atmosphere and a lovely buzz!"
"Bill’s decor and lighting makes you feel cosy and warm."
"The restaurant's local atmosphere, reminiscent of the 1920s, added a charming touch to the dining experience."
"It was an amazing aura to the restaurant and the staff was attentive and kind."
"Bills gives a fantastic atmosphere to eat in."
Cons:
"Very noisy, and quite chilly when the front door opens, could probably use a heater over the door."
"Large Cobwebs on windows, carpet of dusts on lamps and chandeliers, dusts was landing on the table and food."
"Sadly the meal was really spoiled though by the continued presence of a dozen or more very determined house flies."
"There was a continuous flow of staff near my table and lots of moving around of furniture next to me. This was followed by staff shouting over me to each other. So not a very relaxing time there."
"The only downside is I personally find it a little claustrophobic, the tables and chairs are packed in and you can over hear your neighbours conversation."
"It was very noisy, but that can't be helped."
"Not sure what happened today but despite booking a table, we were told there was a booking after us so we had to essentially be quick."
Value
Pros:
"Kids eat free at the moment too, bonus!"
"We really enjoyed their set menu which was well priced."
"Good value for money in an area where most restaurants are quite pricey."
"Thoroghly recommended. Great value."
"Prices not bad for London."
"The price was fair and all in all a great time out."
"Check out the offers available, kids eat free at certain times (half term etc)."
Cons:
"Don't order from their Jubilee menu as it has the same dishes as the normal menu - but for a vastly inflated price."
"The portion was soo meagre it amounted to 8 mouthfuls for the youngest."
"Its quite expensive for such poor quality food."
"For almost £13 I personally think that's a bit stingey."
"At £5.95 each it's a joke Bill! Even more a joke that we had to order two extra side dishes to fill the boys up at another £8.00."
"All that for the steep price of almost 60 quid, adding a couple of coffee each. Really not good value for money."
"I felt I paid over the odds for what I received and won't be rushing back."