Zizzi - Wembley Reviews Summary

Food Quality

Pros:

• "The food is really nice and decent price and if you have a taste card they offer 2 for 1 on meals."
• "Tasty food and good service. Very much enjoyed my meal."
• "Like pizza Foresta in Wembley Zizzi)) tried in others Zizzi but here is the best for me, thin, a bit crunchy dough, fresh mozzarella cheese with sausages & some venison)"
• "Food was made fresh and tasted delicious."
• "The pizza was fantastic, perfectly cooked and very tasty."
• "The food is served quickly and is very tasty."
• "The food was really nice, excellently cooked and full of flavour."

Cons:

• "For appetizer we had calamari which tasted disgusting because of the cooking oil."
• "The vegan one was half the size of the meat ones and was incredibly bland."
• "The food was okay, just what you’d expect, but not for the extortionate price."
• "Quality of food has diminished considerably over the past year."
• "Potatoes were burnt."
• "Food awful and as cold as the restaurant."
• "The pizza lacked flavour, not much tomato base and base wasn’t cooked properly."

Service

Pros:

• "Staff were very friendly and very attentive."
• "First class service from Alex and her colleagues."
• "They seated us with very little issue and were able to order through the app so the food arrived quickly."
• "Luckily we managed to get hold of another server who was very nice and helpful."
• "Service was quick & friendly."
• "The staff member that served us was very friendly and made sure everything is perfect."
• "The staff were friendly, very helpful, & accommodating, when they were able to serve me after a few minutes queueing."

Cons:

• "I contacted Zizzi about this, but they didn't bother to reply."
• "I like Zizzi, but the Wembley restaurant is definitely one to avoid. To say the service was slow is an understatement."
• "The Manager (Name: Deep) was so rude."
• "Very unprofessional behaviour and service... after waiting for someone to take an order and repeated call has ended to a deaf ear... either they are very racist or incompetent."
• "The service was terrible."
• "Staff was rude i had to go and get cuttleries by myself."
• "Very slow service. It kills the appetite."

Ambience & Cleanliness

Pros:

• "The ambience seemed really pleasant."
• "The restaurant has a nice laid back feel."
• "Lovely decor, amazing food and drinks menu, deliciously pulled off."
• "It's a really nice atmosphere inside and the toilets are superb... individual toilets, clean, luxurious and well stocked with soap and hand cream."
• "A nice first visit. Loved the decor, very light, colourful and airy."
• "Honestly the best pizza I had in London."
• "Great atmosphere, very warm welcome from the staff."

Cons:

• "The tables were wobbly and the chairs were not very uncomfortable."
• "Very unwelcoming atmosphere."
• "No greeting at the entry by the manager."
• "Cleanliness was poor."
• "The pasta was bland, cheesecake dry and over baked, restaurant dull and lifeless."
• "Cleanliness was bad, toilets were horrendous."
• "This place was all round disappointing. Won't be coming to zizzi's again."

Price & Value

Pros:

• "The food was excellent as ever and reasonably priced."
• "Three Courses for £23.95 each, both me & my Girlfriend had a lovely evening there."
• "Mains £10-14 each."

Cons:

• "At £24.95 a bottle I would have expected it to be opened and poured."
• "wasted £75 quid, the attendant was in turn blaming their head office for the menu!"
• "Don’t bother visiting unless you enjoy wasting money on a vacant atmosphere and subpar food."
• "The mains dish was Cold but the actual plate served on was warm."