Address: 78 St Mary's Row, Moseley, Birmingham B13 9EF, United Kingdom
Phone: +441214494422
Rating: 3.8
based on 260 reviews.
Service Quality
Pros:
"The service was first class, staff very friendly and accommodating."
"Service was quick and professional, making the dining experience enjoyable."
"Polite, well-mannered staff and a great family-friendly atmosphere."
"The customer service was top-notch, staff were really kind."
"The staff and greeter were very nice, and our waiter was awesome."
"Staff ensured everything was perfect for all 40 of us! Great location, relaxing environment, and most of all delicious food!"
"Service quick, food on point, we’ll im a regular on this occasion had an issue with my meal they didn’t even think twice had my food replaced."
Cons:
"Does get very busy and reduces service speed."
"The waiting staff, although very polite young people, aren’t experienced."
"Service was not great. Waited 25 mins before someone could come take our order."
"Service friendly and efficient, however they should let you know that the rice/noodles can be served separated from the main sizzler as it tends to dry out and become crispy!"
"The food just falls off the sizzler plates. Noodles aren't the tastiest, rice is much better. Was somewhat noisy on the day I visited-birthday party in full swing."
"Very beautiful interior however service is terrible."
"Service was good but slow, I ordered the tomahawk steak and choice of 3 sides."
Food Quality
Pros:
"The steak was one of the best steaks we have ever had and the accompaniments were delicious."
"The Beef Ribs in particular was a highlight, huge portion size, meaty fatty ribs and nice chips too."
"The food (steak) was amazing (full of flavor!) And portion sizes were great compared to a lot of other places."
"The meat was juicy and tender and chips cooked perfectly."
"Burger was lovely, juicy and flavorful and the triple cooked chips were delicious."
"I had the king prawns for starters & then Dexter sirloin. Both of these were really good!"
"I ordered the prawns as starter, ribs and rib burger for mains and a pina colada. The prawns were a lovely size compared to so many other establishments I have been to."
Cons:
"If only they did a good mac and cheese & chocolate samosas with vanilla ice cream."
"The sizzling platter left something to be desired: the lamb was well done instead of the medium requested and the noodles were an odd combination."
"However found the sizzler steak to have too much on the plate."
"I had the Dexter fillet steak which was cooked to perfection. Cooked to a perfect medium, it was tender and juicy. My only criticism would be the amount of sides you get with it."
"However the sizzling sirloin steak was cooked to my request."
"The chips were awful, felt like they were put in the microwave before being served steak was ok veggies are veggies, told give extra chips gave extra veggies instead, rice 👎👎."
"The food was very disappointing, the BBQ ribs were very very spicy, and when questioned the response was, its a house made BBQ sauce."
Ambiance and Decor
Pros:
"Lovely atmosphere and we didn't feel rushed at all while we dined there."
"Décor is very stylish and suitable for families."
"It's a spacious restaurant with dark ambient lighting making it one of the more sophisticated places to dine out."
"The seating arrangements are really good, there’s plenty of space as the tables aren’t all squashed together. Very comfortable seats. Really clean environment overall."
"Place looks nice, staff are friendly. However the mojitos were really good."
"Restaurant was very busy but food arrived at the perfect time."
"Trying to be something it's not. Prices reflect that of a premium steakhouse. Ambience location all great."
Cons:
"Not the same experience as the Leicester branch! We order two starters and two mains."
"Slightly below expectations, steak was good but a bit dry, peppercorn sauce was a bit too tangy. Decadent ambience and the service was very impressive!"
"Not a great dining experience when the smoke alarm triggers off not once but 3 times continuously which was rather annoying."
"I heard a lot about this place and decided to go visit and try it for myself. I went Sunday lunch time hoping it was quite and it was perfect since I’ve heard it’s always crazy busy in the evenings."
Value for Money
Pros:
"Very good prices and the service was excellent."
"Prices are slightly higher than other places but was worth it."
"Portions are very generous. Worth every penny."
"Best ever steak in Birmingham with no doubt. The portion is huge and excellent value for money."
"The food here was quite good. The sizzling sirloin steak was cooked to my request."
"I would give 3.5 Stars if google allowed me. The food is very good, I ordered a BBQ Ribs starter £7.99, a tomahawk Ribeye at £39.99 also a Dexter Beef Ribeye for £24.99 both cooked medium."
"Good service, informative staff, great atmosphere, excellent Saturday evening overall."
Cons:
"Overpriced £35 (per person) for a below par serloin steak, a starter and a drink."
"Prices are slightly higher than other places but was worth it."
"Prices are about the same for similar steak house food.. starters were really good.. chicken steak was ok."
"Overall wasn't overly pleased with my mocktail. I order a pina colada, however it was very watered down and didn't really have that creamy, rich taste I'd expect."
"Great decor...lovely food.....great atmosphere...waiters very helpful..would 1hunna recommend to others....slow service but only due to the eat out help out scheme in place also with equipment down too."
"The food was tasty, ordered steak with rice, paneer with noodles and chips and sliders with chips."
"Hugely over-priced and pretentious. My chicken steak was not as tender and flavoursome as l was expected."