"The food is amazing. Perfect sashimi, every single dish is presented brilliantly and flavoured just right."
Cons:
"the broth was a bit too salty"
"sushi was really watery and tasteless"
"The stewed pork belly, was tough and very salty!"
"The hot food was meh, sushi rice tasted like plain white rice, and all food was too salty."
"Terrible food quality with high price. Tempura was not crispy at all."
"The fatty tuna was inedible and we had to send it back, they tried to tell us it was supposed to be like that, but we’ve had the proper stuff before it’s meant to melt in mouth not be chewy and taste odd."
"Shockingly poor quality: hands down the worst bento that I have had anywhere ever, the taste of the salmon is awful, undercooked and to be honest it tasted a bit off."
Service
Pros:
"Though there is a service charge you can ask for it to be removed, but with that level service, I feel they deserve the payment."
"Servers were happy, helpful and incredibly charming."
"Service here is heartfelt and impeccable."
"Attentive staff who will go the extra mile to make it a great customer service experience for their customers."
"Staff are friendly and helpful, service was great and fantastic value for money."
"Service was flawless (a well-communicated short wait over a beer for a great table)."
"Staff is very friendly and helpful."
Cons:
"We were offered to leave and go back in 45 minutes."
"Waited 45 minutes for the other food. TERRIBLE. SERVICE."
"service can be a wee bit slow, though still very friendly and attentive"
"Also, the service here was terrible. Your tea/water is never refilled unless you call the waiter over."
"the servers pay no attention"
"Service poor. Food too salty. Took 45min to then be given the wrong order, another 15min for the correct dish."
"The staff seemed poorly trained."
Atmosphere
Pros:
"Authentic Japanese Izakaya, feel like I'm back to Japan."
"Completely devoid of any palatable decor and without a single ounce of comfort this place typifies my favourite breed of restaurant."
"Probably my favourite Asian restaurant in London."
"It's not flash but feels really comfortable."
"the interior is immaculate"
"This is an awesome restaurant. Lively and buzzing, filled with Japanese people happy to find good Japanese food in London."
"very authentic Japanese and sitting at the basement floor it felt as if I was in a small family-run restaurant in Japan"
Cons:
"The restaurant seating is very compact and slightly claustrophobic, with possible seating near toilets, fridges or uncomfortable areas."
"We sat in the basement this time round and I could smell the stench of pee from our table."
"Decor is bit shabby."
"We sat in a very small dark room right next to the neighbouring table."
"the decor is old-fashioned or dated"
"vegetable tempuras were served cold and were a bit oily too"
"We asked to book a table upstairs this time as our last experience downstairs, when we had not reserved beforehand, was freezing and seems to be the area that English people are directed to, very loud, claustrophobic and freezing cold (in winter)."
Value
Pros:
"With some wine/Saki it's usually about £20 per head (cheap!)."
"When the bill arrived we were amazed how cheap our meal cost."
"Excellent Japanese food; not huge portions, but they offer a variety of dishes, and it is not too expensive."
"Great value food, definatly try the asakusa salad. its amazing."
"Prices are really affordable and shockingly low for the quality of the food."
"Meal sizes are just nice and the prices are decent."
"The food we chose was delicious and reasonably priced."
Cons:
"Good food. Super expensive for the portion size you get."
"It is also very expensive - £19.60 for an 8 piece nigiri set with 2 pieces of Maki."
"Some sushis which were surprisingly expensive."
"Small portions and overpriced considering the quality of food."
"Prices have gone up considerably - they are far more expensive than quoted on the website."
"the vegetarian set for £17.50 was a rip-off"
"Prices are definitely on the steep side."
Booking & Seating
Pros:
"Make sure you book well in advance."
"Make sure you reserve in advance so you don't have to wait too long to get a table."
"This delightful and authentic Japanese sushi restaurant can become bustling, so be sure to reserve your seats in advance."
"Remember to book before you plan to go there and book a week ahead as it gets quite busy!"
"Made a reservation before coming here on a Thursday night after work and was happy that we did because 15 minutes after we sat down the restaurant was already half-filled!"
"Lovely little place with a great atmosphere. The staff were very friendly and attentive and were happy to accommodate us as walk-ins on a busy Tuesday."
"A truly welcoming oasis from busy London life."
Cons:
"It is extremely popular, so getting tables without a booking can be a challenge, even on a Monday night."
"We came based on a recommendation from a friend and foolishly did not make a booking and was unfortunately turned down."
"We were seated in the cubby hole behind the bar"
"We sat in a very small dark room right next to the neighbouring table."
"Besides we got a table which was separated by curtains in middle, very loud drunken guys were just next to us."
"Seating is tight, atmosphere is energetic"
"the wait for sushi is exceptionally long (1 hour+ at times)"