"Good food well presented totally let down by a beautiful building let go to rack and ruin."
"Great food. Fast service."
"The children loved the ice cream 🍨 they also ate most of their meal which is unusual as they normally leave most of it."
"Great food, great service and at a phenomenal value."
"All the food ordered was as expected."
"All the food was great including the steak, chicken and the Mac and cheese."
"The food was nice and well cooked to be fair."
Cons:
"We waited 1 and half hours for our food and when it finally turned up it was disgusting cold chips burnt burger, inedible ribs over cooked chicken burnt sausages."
"I ordered the ribs which is slightly dry but the sweet potatoes fries were really nice."
"The steaks were almost inedible. Tough as shoe leather, even hard to cut with a steak knife."
"Food was decent but a lot of the food we ordered was substituted as they'd run out of 1/4 and 1/2 chickens."
"The food was absolutely abysmal."
"The ribs were not to my liking a bit bland."
"Food was awful not as nice as it was a few years ago."
Service
Pros:
"Fantastic customer service at resolving the PCN quickly, many thanks to management for this!"
"Staff were friendly as always."
"Our waiters Zack and Clinton were fantastic."
"Our server Sal was absolutely amazing, so friendly and attentive."
"Service from out waiter was fantastic too."
"Service is alway excellent even when they are busy."
"The staff are all good especially 2 of them the boy with dark hair and I think the girls name is Riana. Very helpful and knowledgeable."
Cons:
"Plenty of staff on but all running around like headless chickens."
"The so called manager was very rude when we made a complaint regarding the very slow service."
"However when it came to food, the service was terribly slow and the food appalling."
"The scruffy teenage waiting staff leave a lot to be desired, chewing gum whilst taking orders and not noting down orders resulting in the wrong food being brought out."
"Service took too long waited over 20mins just to place an order waited another 30mins to order dessert."
"Staff member was a little lost and got the order a little wrong."
"Waited 45minutes for food, bearing in mind it was lunch time & not that busy!"
Cleanliness
Pros:
"The seating area is clean, and the toilets are clean."
"Very clean. We moved tables and I noticed they cleaned the table we had left even though we’d barely sat there."
"The place was extremely clean."
"Place is open, very clean and staff are so attentive."
"The place was clean and tidy."
"All the staff looked spotless and restaurant clean."
"Had a fantastic experience post the second lockdown. Very clean."
Cons:
"Toilets are pretty bad, too."
"Toilets were dirty and looking at other points around the restaurant you could see it's not very clean."
"The chairs haven't been cleaned in god knows how long and all we're covered in rotting crumbs."
"The restaurant floor... was a mess, slippery and grimey."
"The toilets looked like the ghetto from the graffiti all over the walls and urine over the floor."
"The mens toilets are disgusting. Mould growing, plaster falling off."
"The whole restaurant was dirty the tables where sticky, there was cobwebs and dust everywhere."
Location
Pros:
"This Harvester branch is located in a nice quiet area which is only surrounded by a field in which you see cows grazing."
"It’s a great canalside location."
"Love it here... love that its by the river as well all tucked away."
"A beautiful venue in the middle of no where."
"A hidden gem. Although of the beaten track. This is a warm and friendly eatery."
Cons:
"Location difficult to find in something like an industrial state."
"Parking was an issue - I got a PCN for parking there as I wasn’t told I needed to register my no. plate inside."
"It's at the end of a strange run down industrial road."
"Be aware the location is not the best; on the borders of Chingford and Edmonton."
"Access is very difficult. Width and height barriers along with poor location."
Ambiance
Pros:
"The venue is nice and spacious and has a relaxed and comfortable vibe."
"The place looks cosy but clean."
"However, we will definitely return as everything else, including the atmosphere is really nice!"
"The inside of the restaurant is beautiful."
"The place was light and airy."
Cons:
"The whole score would have higher if not for the family sitting behind us who had children running around. Extremely badly behaved."
"Children were running about screaming all very dangerous."
"However, the decor leaves a lot to be desired. It's old, shabby and in places, quite vile."
"The balcony was completely covered in smashed glass absolutely everywhere."