"Our server, Jenifer, was a joy, always smiling and attentive even when she became under pressure."
"A young lady called Tasha looked after our table and did an excellent job throughout."
"Had Sydney as our waitress and she was so friendly and attentive and so easy to talk to."
"Rachel who was serving us did a fantastic job and was very friendly and attentive."
"The waiter was extremely attentive and friendly without being overbearing."
"The staff were very efficient and friendly, nothing was too much trouble."
"Our waitress was friendly and efficient."
Cons:
"The level on unprofessionalism in here was almost embarrassing, the manager had no control over his staff whatsoever."
"Our server, Freya was rude and had an attitude problem which spoiled the whole dining experience."
"The bar is understaffed, badly managed and the toilets are disgusting too."
"Would have given full stars but the service was slow and there were mixed ups in our orders."
"WHY recommend booking when you can’t actually reserve those tables. Your booking system simply doesn’t work and doesn’t represent anything but bad management."
"Waited 5mins at entrance before front of house greeted. Not warmly welcoming at all."
"We kept waiting for really long for the staff to take our orders."
Food Quality
Pros:
"Food was great as always."
"The food was excellent & delicious, we all left full and happy."
"The meal was so good and the price is very affordable and I enjoyed very much I would definitely be going back again next time."
"The ambiance was nice and our server was friendly and efficient."
"Food great, service amazing and friendly staff."
"The food arrived quickly. It was good quality, well cooked and in generous portions."
"The food we all had was pretty delicious, my partner and I only had dessert (was absolutely divine)."
Cons:
"The chicken breast was undercooked and very pink."
"However the chicken breast was not edible, nor was the steak, nor was the corn on the cob, chips were cold and very oily and undercooked."
"The last breakfast was average, burnt sausages, and late service."
"The food for me tasted OK but was not quite as hot as it should have been."
"Massive plate of food and most of it we ate stone cold."
"The food was disappointing over cooked and bland the bread rolls were disgusting."
"The food was charred."
Cleanliness & Maintenance
Pros:
"Place is clean and salad bar always clean and fresh."
"The establishment is clean, tidy and very well organised."
"The restaurant was clean."
"Such a lovely well run, clean, tidy and child friendly restaurant."
"Everything looked sparkling and clean and felt safe."
"Lovely, clean, tidy & interesting building."
"The garden at the back is lovely, very clean & tidy, well maintained."
Cons:
"If you are a disabled person and have to in the car park you have push or walk 500 yards to get to the front door and the front door is so heavy too open which is a hazard to a disabled person."
"Sorry to say when we went it was dirty and beef was full of fat...potatoes were warm and didn't taste nice."
"The toilets were dirty, the bar was dirty."
"A lock was broken on one of the ladies toilets which meant it couldn’t be used. And the toilets generally need to be looked at by staff regularly to ensure they are kept clean."
"It's starting to look very tired and dated."
"It's starting to look very tired and dated. Walls are filthy, toilets like a 70s comprehensive school."
"The toilets were very dirty."
Accessibility & Parking
Pros:
"Lots of disabled bays and parking, pop your car reg on the screen at the desk."
"Car park outside the restaurant."
"When I went to Harvester the weather was raining and they offered free parking on-site."
"Make sure you enter car Reg when you enter to get free parking."
"I am a wheelchair user, which was accommodated in the table location."
Cons:
"And 2 weeks later an £85 parking ticket. Nobody told us we had to put our car reg down. So will not ever be going back."
"Only one thing is we got parking ticket from Euro car park which they cancelled it after showing them proof of visit."
"Don’t stay there for too long. Otherwise you get a nice £85 parking fine."
"One regret that when I used their car park I didn't realise that you had to tell them you had park in their car park."