Brocklebank Brewers Fayre Reviews Summary

Service

Pros:

• "Ellie couldn't do enough for us and our children, she was so friendly and attentive ⭐⭐⭐⭐⭐"
• "Also Shaun before the bar was very knowledgeable about the menu and served me very professionally."
• "The breakfast team were exceptionally efficient, polite and welcoming."
• "Staff were warm and welcoming."
• "The staff are also very polite."
• "Staff are very friendly always pop over and say hello even when they are busy."
• "The staff were all lovely and made sure to check if we enjoyed the food."

Cons:

• "Waited for around 20 minutes and then realized that they're taking orders from people that just came in after me."
• "Had to send meal back 3 times tonite due to being cold."
• "The waiting staff were appalling."
• "Awful! The worst dining experience ever. Several of us weren't given our food."
• "Last time we visited it took over an hour to serve people's meals having been told there was a 25 minute wait."
• "Service none existent, ordered a sauce with my meal also reminded the waitress as she brought the food over."
• "Waited 10 mins for barman to finish his chat with waitress to come and serve us."

Food Quality

Pros:

• "The quality of meal was really up to scratch."
• "Food was good pub food but the staff were so nice."
• "Food is lovely and the lad who was serving us was very polite and friendly."
• "The cooked breakfast is made to order so fresh and hot and a great selection of continental items to choose from too."
• "Dessert well worth its price and delicious."
• "You certainly don't leave hungry with the all you can eat buffet breakfast, all very tasty."
• "The food was absolutely beautiful and cooked to perfection."

Cons:

• "The food is microwaved and of a typical pub standard, but sold at the price of what you’d expect in a higher quality gourmet pub."
• "The food was terrible and the mixed grill was as dry as a nuns 🔅 i wouldnt go again."
• "The gravy was absolutely disgusting! It tasted burnt and almost ashy."
• "Kids meals were ok, after that everything was terrible… burgers very mediocre."
• "The burger was well over cooked I had difficulty cutting through the burger with a knife & fork."
• "The ham burgers were like the cheap economy type you would find at a second rate festival, small, tasteless and nasty."
• "Food was terrible, chips were clearly leftover from a much earlier cook and were cold, gammon was of mediocre quality, but the peas were nice!"

Value for Money

Pros:

• "The price for food was good they do 2 mains for 8.99 and the portion size is good."
• "Its a Brewers Fayre, there will never be a Michelin star, but what it does offer is a decent selection of well priced meals."
• "Children eat free at certain times!"
• "Food really nice and good selection on the 2 for £10.99."
• "Not the cheapest, but not too expensive either."
• "£28 for 3 drinks, 3 sides and 2 main meals (off the 2 for £8.99 menu) portion sizes are fab."
• "Good food, plenty of choice and excellent deals available."

Cons:

• "A slice of bread with your dinner costs extra which is taking greed a bit far."
• "Along with the refurb they have started to charge for the kids play area £3 for an hour and a half which a rip-off considering it used to be free & your paying for food too."
• "FOOD WAS AVERAGE AT BEST AND MEALS CHOSEN WERE OUR THIRD OPTION AS FIRST TWO CHOICES WERE OUT OF STOCK NOT SUPRISE PLACE WAS EMPTY DRINKS WERRE MEGA EXPENSIVE."
• "Ordered 'Mediterranean Mixed Grill' - it was shockingly bad. Amount of food didn't come close to being worth the £14."
• "Traditional Christmas pudding and brandy sauce. Cold and not enough sauce."
• "Paid £19.98 for two unlimited breakfast, however once the breakfast arrived to table the waiter stated that they had no mushroom or black pudding left, so you only got a third of the breakfast."
• "Had a meal here. Can be very hit and miss but it really wasn't upto scratch here. The burgers were expensive for the quality. Very dry burnt patties."

Atmosphere & Cleanliness

Pros:

• "The restaurant has a section at the far end with an indoor play area although it's behind a door so the noise is minimal."
• "Been a few times before, but never used the attached childrens play area. The children loved it!"
• "Very quite as it was sunday teatime & england football was on tv, kids loved the play area, food was good value for money."
• "The place is nice and well cleaned."
• "Everything was warm and the place was spotlessly clean."
• "Nice choice of good quality breakfast and really friendly and helpful staff."
• "The staff were brilliant! Lovely atmosphere."

Cons:

• "The amount of litter outside is unbelievable and cigarette butts by the entrance makes you trip up!."
• "We were sat eating a meal watching rats running around outside."
• "The booths wasn't clean we find dirty cutlery and food in the seating area and plugs where hanging off the wall."
• "Cleaning standards poor, hand marks all over windows on doors, empty hand sanitisers and no hand wash in gents toilet."
• "The pub was dirty, the gents were covered in urine and there was rubbish on the floor in lobby. Disgusting."
• "The soft play area looks like it hasn't had a good clean in a very long time, food and all sorts down the side of grubby pads."
• "Visited the toilet and there was poo all over the seat."