Address: Weston Rd, Crewe, CW1 6FX, United Kingdom
Phone: +441270212432
Rating: 3.8
based on 199 reviews.
Service
Pros:
"Ellie couldn't do enough for us and our children, she was so friendly and attentive ⭐⭐⭐⭐⭐"
"Also Shaun before the bar was very knowledgeable about the menu and served me very professionally."
"The breakfast team were exceptionally efficient, polite and welcoming."
"Staff were warm and welcoming."
"The staff are also very polite."
"Staff are very friendly always pop over and say hello even when they are busy."
"The staff were all lovely and made sure to check if we enjoyed the food."
Cons:
"Waited for around 20 minutes and then realized that they're taking orders from people that just came in after me."
"Had to send meal back 3 times tonite due to being cold."
"The waiting staff were appalling."
"Awful! The worst dining experience ever. Several of us weren't given our food."
"Last time we visited it took over an hour to serve people's meals having been told there was a 25 minute wait."
"Service none existent, ordered a sauce with my meal also reminded the waitress as she brought the food over."
"Waited 10 mins for barman to finish his chat with waitress to come and serve us."
Food Quality
Pros:
"The quality of meal was really up to scratch."
"Food was good pub food but the staff were so nice."
"Food is lovely and the lad who was serving us was very polite and friendly."
"The cooked breakfast is made to order so fresh and hot and a great selection of continental items to choose from too."
"Dessert well worth its price and delicious."
"You certainly don't leave hungry with the all you can eat buffet breakfast, all very tasty."
"The food was absolutely beautiful and cooked to perfection."
Cons:
"The food is microwaved and of a typical pub standard, but sold at the price of what you’d expect in a higher quality gourmet pub."
"The food was terrible and the mixed grill was as dry as a nuns 🔅 i wouldnt go again."
"The gravy was absolutely disgusting! It tasted burnt and almost ashy."
"Kids meals were ok, after that everything was terrible… burgers very mediocre."
"The burger was well over cooked I had difficulty cutting through the burger with a knife & fork."
"The ham burgers were like the cheap economy type you would find at a second rate festival, small, tasteless and nasty."
"Food was terrible, chips were clearly leftover from a much earlier cook and were cold, gammon was of mediocre quality, but the peas were nice!"
Value for Money
Pros:
"The price for food was good they do 2 mains for 8.99 and the portion size is good."
"Its a Brewers Fayre, there will never be a Michelin star, but what it does offer is a decent selection of well priced meals."
"Children eat free at certain times!"
"Food really nice and good selection on the 2 for £10.99."
"Not the cheapest, but not too expensive either."
"£28 for 3 drinks, 3 sides and 2 main meals (off the 2 for £8.99 menu) portion sizes are fab."
"Good food, plenty of choice and excellent deals available."
Cons:
"A slice of bread with your dinner costs extra which is taking greed a bit far."
"Along with the refurb they have started to charge for the kids play area £3 for an hour and a half which a rip-off considering it used to be free & your paying for food too."
"FOOD WAS AVERAGE AT BEST AND MEALS CHOSEN WERE OUR THIRD OPTION AS FIRST TWO CHOICES WERE OUT OF STOCK NOT SUPRISE PLACE WAS EMPTY DRINKS WERRE MEGA EXPENSIVE."
"Ordered 'Mediterranean Mixed Grill' - it was shockingly bad. Amount of food didn't come close to being worth the £14."
"Traditional Christmas pudding and brandy sauce. Cold and not enough sauce."
"Paid £19.98 for two unlimited breakfast, however once the breakfast arrived to table the waiter stated that they had no mushroom or black pudding left, so you only got a third of the breakfast."
"Had a meal here. Can be very hit and miss but it really wasn't upto scratch here. The burgers were expensive for the quality. Very dry burnt patties."
Atmosphere & Cleanliness
Pros:
"The restaurant has a section at the far end with an indoor play area although it's behind a door so the noise is minimal."
"Been a few times before, but never used the attached childrens play area. The children loved it!"
"Very quite as it was sunday teatime & england football was on tv, kids loved the play area, food was good value for money."
"The place is nice and well cleaned."
"Everything was warm and the place was spotlessly clean."
"Nice choice of good quality breakfast and really friendly and helpful staff."
"The staff were brilliant! Lovely atmosphere."
Cons:
"The amount of litter outside is unbelievable and cigarette butts by the entrance makes you trip up!."
"We were sat eating a meal watching rats running around outside."
"The booths wasn't clean we find dirty cutlery and food in the seating area and plugs where hanging off the wall."
"Cleaning standards poor, hand marks all over windows on doors, empty hand sanitisers and no hand wash in gents toilet."
"The pub was dirty, the gents were covered in urine and there was rubbish on the floor in lobby. Disgusting."
"The soft play area looks like it hasn't had a good clean in a very long time, food and all sorts down the side of grubby pads."
"Visited the toilet and there was poo all over the seat."