The Railway Reviews Summary

Category: Pub Greenford

Address: 390 Oldfield Ln N, Greenford, UB6 0AP, United Kingdom

Phone: +442085781193

Rating: 4.0
based on 154 reviews.

Service

Pros:

  • "Really good place to have a good food, drinks and evening, I'm very impressed with service at Railway pub, especially thank you very much for Chloe and Anna - Brilliant people doing Brilliant job."
  • "As always, great food, friendly staff!"
  • "Pub was busy but a good number of staff so served quickly."
  • "All the staff were really friendly and catered to everyone's needs."
  • "Staff behind the bar seemed happy and Hollie was always there to make sure we were ok and had a laugh and joke with us too."
  • "The service here was great, and food was amazing, thank you for taking care of us."
  • "Service provided by staff was one of the best ones I ever saw."

Cons:

  • "Service at the bar is a disgrace, you can be there waiting for 10 to15 minutes and no one comes to you, the food a disgrace."
  • "Very poor service. The food was cold and the waitress messed up the orders."
  • "Staff are rude, food is awful."
  • "Honestly I have never dealt with ruder staff."
  • "The staff were unhelpful and didn’t do anything about me not being able to finish."
  • "Shockingly bad service and mainly run by lazy, rude kids that can’t be ar#ed to serve you and don’t really want to be employed."
  • "We were waiting for someone to take our food order for just shy of an hour, waitress claimed she'd be with us in two minutes then continued to walk by our table with empty drinks without even giving us a look."

Food Quality

Pros:

  • "Steaks cooked perfectly by the new chief."
  • "Very very good food."
  • "Burgers were above average, steak was even better."
  • "Food was cooked nicely and there was plenty of it."
  • "The food was the best I've had in several years there."
  • "Great food at amazing prices, good choice of beers and drinks!"
  • "Food was delicious and the quality also good."

Cons:

  • "The roast beef was like the Findus slices you'd buy in the supermarket, was more like a school dinner, than Sunday lunch. Very bland, very underwhelming."
  • "Food is absolutely rank on the op of that."
  • "The medium ribeye steaks came very well done and were rubbery and dry."
  • "Ordered chicken, they brought a chicken that was cooked a week ago, dry, hard, not edible!"
  • "Food was awful, we waited ages it was just thrown together."
  • "The service is awful the burgers were burnt and hard .. the food was cold!"
  • "We had garlic mushrooms that were still frozen in the middle and had pie and chips the chips were cold also the hunters chicken the bacon wasn't cooked we had bread and It was stale."

Ambiance and Location

Pros:

  • "The stuff and food was amazing, perfect atmosphere🤩, definitely will come again and recommend it."
  • "Great place to go, close to the train station and bus stops."
  • "Lovely Atmosphere, with a good selection of drinks."
  • "Great atmosphere with everybody singing along to the England songs."
  • "Even at latest euro finals atmosphere was amazing."
  • "Great atmosphere, lovely staff what more could you ask for, brilliant."
  • "The atmosphere is lovely! Clean and impeccable areas."

Cons:

  • "To top it up I received a parking ticket for seating in pub for 15 mins."
  • "Nice pub, great food, good service, very friendly staff members, but they seriously got to sort out their parking place."
  • "However today my enjoyment of my meal was marred by someone on the next table constantly talking on her mobile phone on a series of extremely boring work calls."
  • "The male urinals were absolutely shockingly disgusting."
  • "No toilet roll in the toilet! Flies flying around our meals. Stains on glasses!"
  • "I am extremely disappointed with the parking restrictions at this place."
  • "Seating a Christmas party beneath the large screen tv during a world cup game was bad not happy regarding this."

Management and Staff

Pros:

  • "The staff are brilliant. Very well run."
  • "Staff very friendly nice atmosphere."
  • "Thankyou to the team behind the bar, very friendly and welcoming."
  • "Wonderful staff on a massively busy evening last night."
  • "Stacey, Charlotte, Georgia and Maxine are exemplary members of the team and are assets to the company."
  • "Brilliant chefs & barmaids were all completely wonderful (Jas, Lianna, Maxine, Georgia & Charlotte!)"
  • "Staff are wonderful, great food and great atmosphere, would highly recommend here for all families to enjoy."

Cons:

  • "They need new management and new staff behind the bar."
  • "Food each time I'm there is worst."
  • "Really has put me off coming here again."
  • "At this moment staff look always upset, swearing behind the bar. Clearly they are not enjoying working in the customer service."
  • "They've lost us as customers."
  • "The manager clearly has no experience in customer service as she rolled her eyes several times."
  • "Clearly the brewery has cut staff to the bone, so staff that are there are totally frazzled."

Value and Offers

Pros:

  • "Part of Greene King group and so have lots of food offers which are excellent value."
  • "The prices here are amazing."
  • "Good place for a pass up as the pints are only like 3£, same with shots."
  • "The fish and chips are good and if you are on a tight budget the two for £9.99 deal Mon - Fri is worth going for."
  • "Drinks are excellent and well priced."
  • "Used a Groupon voucher for burger meals, and were pleasantly surprised to be able to choose any burger, including the most expensive."
  • "Very good choice of beers and delicious food."

Cons:

  • "You will lose a lot of customers if you keep going like these!"
  • "SHAME to this place! Parking ticket for one drink in the bar."
  • "I went there first having a drink I wasn’t informed from the staff that we had to pay for the parking and I got fined £100."
  • "Last time I will visit the pub. We have received a parking ticket."
  • "If u get in the parking space on the south side be careful and read the signs because u have to pay the parking."
  • "Then additionally the pub ran out of drinks on tap and also bottled drinks, this is on a Saturday and just so poorly organised and managed."
  • "Would give 0 star if possible. Told couldn't add 2 to a table even though there is a table of 16+ next to us."

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